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At first, he worked with large enterprises such as the NHS, Britvic and BMW, before his accountant asked him to help with their IT support services. James was then referred to his accountant' clients and since then James has focussed on working with SMEs. We get a lot of satisfaction in making a big difference -providing IT support for small and medium sized companies in the West Midlands. We have made it our mission to help SMEs to optimise their technology – this is our passion still today. Our clients like our service and we have grown through their word-of-mouth and referrals. We now have a team of 12 supporting more than 70 companies and 1,500 people in Birmingham, Wolverhampton, Stourbridge, Dudley, Bromsgrove, Worcester, Kidderminster, Sandwell and the wider Black Country Why are we called Superfast? You might be wondering about how our business name cam about. 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2024https://www.superfast-it.com/hubfs/cybercriminalslove-3-ezgif.com-resize.jpgcybercriminalslove-3-ezgif.com-resizecybercriminalslove-3-ezgif.com-resizehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2025-12-08https://www.superfast-it.com/articles/business-it-support-cost-birminghamhttps://www.superfast-it.com/hubfs/IT%20support%20cost%20calulator%20-%20it%20support%20cost%20for%20small%20business.jpgIT support cost calulator - it support cost for small businessIT support cost calulator - it support cost for small businesshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/it-support-cost-birmingham-2.jpgBirmingham city centre with a £50 note blended into the background.it-support-cost-birmingham-2https://www.superfast-it.com/hubfs/Business%20man%20on%20computer.jpgBusiness man on computerBusiness man on computerhttps://www.superfast-it.com/hubfs/strongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resize.jpgstrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resizestrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resize2025-11-17https://www.superfast-it.com/articles/sme-cybersecurity-best-practice-birminghamhttps://www.superfast-it.com/hubfs/videos/Cybersecurity%20best%20practice%20for%20SMEs.mp4/medium.jpgCybersecurity for businesses and best practice for start-ups and SMEsI speak to many SME business owners who want honest, straightforward and practical cybersecurity guidance. This a simple yet effective, best practice framework that SME business owners or leaders can follow. This video covers: What is cybersecurity best practice? How cybersecurity best practice benefits SMEs Challenges when adopting cybersecurity best practice Find out more in our learning centre: https://superfast-it.com/learning-cen...​ Book some time and speak with cybersecurity expert, James Cash: https://calendly.com/james-cash/sched...​ Content in this video: Hello, by the end of this video you will understand what cybersecurity best practise looks like for an SME, how it will benefit your business and challenges you might face when adopting these best practices. So what does best practice look like for an SME? It comes through effective security controls, user education and awareness training and good business continuity planning. Good security controls for an SME include anti malware software on every computer, keeping computers up to date, using firewalls to maintain network security, using web filtering to block access to malicious websites and using email filtering to blocks spam and malicious emails. When it comes to security, people can often be the weakest link. For this reason, your need to tell them what to do and what not to do. And you can do this using policies and documented procedures which set out your security posture and through automated user education tools. If all else fails, having a robust business continuity and disaster recovery plan can help you recover if you suffer a breach. So what are the benefits of following cyber security best practices? Well, it gives us the confidence to know that we can conduct our business, identified risks and put in effective counter measures. And lets be honest, nobody wants to have to notify the Information Commissioners office about a breach of GDPR, or to let their customers know that they have lost their data. One of the benefits of using automatic tools to implement cybersecurity best practices is that it can all take place with minimal management overhead. For example, user educational and awareness training can be delivered to their inboxes and online and it all takes place without you having to do anything, providing you with reports on who’s educated, who’s clicking on phishing links. So what are some of the challenges with adopting cybersecurity best practices? Firstly, there is a lot of misinformation out there from cyber security vendors. For example, if you were to go out looking for an anti virus package for your business, you’ll see that they all claim to be number 1, they all claim to be using AI. All claim to be using machine learning, and all of the latest buzz words. It can be difficult for a business owner to know what they need. The solution to this is to look at the data you have, look at the threats to that data, establish the risks and then put together effective cybersecurity controls to deal with each of those risks. Some of the other challenges with adopting cybersecurity best practices are getting people to change from their existing ways of working, and deciphering the complexity around cybersecurity and information security compliance standards. If you’re looking to make your business cyber safe, remember to lean on an expert and ask them lots of questions. Hopefully we have answered a lot of those for your today, but for further information feel free to get in touch for a no obligation consultation.https://www.superfast-it.com/hubfs/videos/Cybersecurity%20best%20practice%20for%20SMEs.mp4195nonosmallbizsecurity basicssecurity for small businessessmecybersecurity for businesseshttps://www.superfast-it.com/hubfs/ModernCybersecurity-ezgif.com-optijpeg.jpgModernCybersecurity-ezgif.com-optijpegModernCybersecurity-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/SME%20cyber%20security%20best%20practice.jpgSME cyber security best practiceSME cyber security best practicehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Non-profitSEOblog120226.jpgNon-profitSEOblog120226Non-profitSEOblog120226https://www.superfast-it.com/hubfs/what%20is%20phishing.jpgwhat is phishingwhat is phishing2025-12-18https://www.superfast-it.com/articles/navigating-email-quarantinehttps://www.superfast-it.com/hubfs/videos/Email%20Quarantine%20User%20Guide.mp4/medium.jpgNavigating and releasing quarantine emailsEmail filtering helps to stop spam and junk mail from entering your inbox. But there will be instances where email filtering systems needs your help to determine if an email is safe or junk and potentially a scam. These emails are sent into quarantine. Email quarantine is where your can delete or release an email. Watch our video and use this guide to understand: How email security and quarantine works You daily email quarantine report options How to release emails caught in quarantine and add to the safe sender listhttps://www.superfast-it.com/hubfs/videos/Email%20Quarantine%20User%20Guide.mp4263nonoit supportemail filteringemail securityemailemail quarantinehttps://www.superfast-it.com/hubfs/Has%20my%20email%20been%20part%20of%20a%20hack%2c%20cyber%20attack%2c%20data%20breach%20or%20pwned.jpgHas my email been part of a hack, cyber attack, data breach or pwnedHas my email been part of a hack, cyber attack, data breach or pwnedhttps://www.superfast-it.com/hubfs/Navigating%20email%20quarantine.jpgNavigating email quarantineNavigating email quarantinehttps://www.superfast-it.com/hubfs/Explaining%20DKIM%20and%20DMARC%20-%20Prevent%20email%20spoofing.jpgExplaining DKIM and DMARC - Prevent email spoofingExplaining DKIM and DMARC - Prevent email spoofinghttps://www.superfast-it.com/hubfs/Email%20threat%20protection-2.jpgEmail threat protection-2Email threat protection-2https://www.superfast-it.com/hubfs/Spam%20email%20options%20in%20quarantine.jpgSpam email options in quarantineSpam email options in quarantinehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/How%20to%20release%20quarantined%20emails.jpgHow to release quarantined emailsHow to release quarantined emailshttps://www.superfast-it.com/hubfs/Email%20quarantine%20portal.jpgEmail quarantine portalEmail quarantine portal2025-11-19https://www.superfast-it.com/it-support/halesowenhttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/IT%20services%20Halesowen.pngIT services HalesowenIT services Halesowenhttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/Remote%20IT%20support%20services%20Halesowen.pngRemote IT support services HalesowenRemote IT support services Halesowenhttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Glowing%20AI%20Assistant%20Orb%20With%20Floating%20Data%20Cards.pngGlowing AI Assistant Orb With Floating Data CardsGlowing AI Assistant Orb With Floating Data Cardshttps://www.superfast-it.com/hubfs/IT%20Asset%20management%20for%20SMEs.jpgIT Asset management for SMEsIT Asset management for SMEshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/ABC-logo-reversed.pngABC-logo-reversedABC-logo-reversedhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-1https://www.superfast-it.com/hubfs/Local%20IT%20support%20Halesowen.pngLocal IT support HalesowenLocal IT support Halesowenhttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/Managed%20IT%20services%20Halesowen.pngManaged IT services HalesowenManaged IT services Halesowenhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Erodex%20Logo.pngErodex LogoErodex Logo2026-10-12https://www.superfast-it.com/articles/new-telephone-handsets-polycom-wx4502025-11-12https://www.superfast-it.com/articles/five-biggest-cyber-attacks-historyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Sony-1.jpgSony-1Sony-1https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/An%20image%20of%20a%20small%20business%20office%20with%20employees%20working%20on%20computers%2c%20with%20a%20team%20of%20IT%20professionals%20monitoring%20the%20network%2c%20providing%20cybersecuri.jpegSmall business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurity.An image of a small business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurihttps://www.superfast-it.com/hubfs/Imported_Blog_Media/PSN-1.jpgPSN-1PSN-1https://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster https://www.superfast-it.com/hubfs/Imported_Blog_Media/heartbleed1-1.jpgheartbleed1-1heartbleed1-1https://www.superfast-it.com/hubfs/Imported_Blog_Media/cybersign-3.pngCyber Security: Breaking Through the Threat Barrier”cybersign-3https://www.superfast-it.com/hubfs/Imported_Blog_Media/google-1.pnggoogle-1google-1https://www.superfast-it.com/hubfs/Imported_Blog_Media/Yahoologo-1.jpgYahoologo-1Yahoologo-1https://www.superfast-it.com/hubfs/Microsoft%20Delve.jpgMicrosoft DelveMicrosoft Delve2025-11-12https://www.superfast-it.com/articles/international-cyber-bodies-unify-security-guidance-for-businesseshttps://www.superfast-it.com/hubfs/Ukraine%20v3%20final.mp4/medium.jpgBusiness Guidance: Responding to Heightened Cyber Threat Following Russian InvasionThe UK has joined international partners in issuing guidance because of the heightened cyber threat from Russian state-sponsored groups. 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The advancing cyber threat environment has changed how business approach security. The Cyber Essentials certifications helps businesses of all sizes that they have protection again the most common cyber threats.https://www.superfast-it.com/hubfs/WHY%20WAS%20CYBER%20ESSENTIALS%20LAUNCHED.mp426nonoCyber essentials birminghamwest midlandssmall businessescybersecurityhttps://www.superfast-it.com/hubfs/Why%20do%20small%20businesses%20become%20Cyber%20Essentials%20certified.mp4/medium.jpgWhy do small businesses become Cyber Essentials certified?There are two main reasons why small and medium sized businesses become Cyber Essentials certified in the UK. Firstly, because it provides 80% protection against the most common cyber attacks. Secondly, because their large customers supply chain requirements demand them to.https://www.superfast-it.com/hubfs/Why%20do%20small%20businesses%20become%20Cyber%20Essentials%20certified.mp456nonosmall businessescyber essentialsSMEcybersecurityhttps://www.superfast-it.com/hubfs/videos/2.%20Cyber%20Essentials%20Checklist.mp4/medium.jpgCyber Essentials ChecklistIAMSE Cyber Essentials have five controls; malware, firewall control, access control, secure build and access managementhttps://www.superfast-it.com/hubfs/videos/2.%20Cyber%20Essentials%20Checklist.mp433nonocyber essentials checklistcyber essentialshttps://www.superfast-it.com/hubfs/videos/Cyber%20Essentials%20cost.mp4/medium.jpgCyber Essentials costFind out Cyber Essentials cost as well as the various Cyber Essentials Consultancy options available in Birmingham and across the UK.https://www.superfast-it.com/hubfs/videos/Cyber%20Essentials%20cost.mp420nonoCyber Essentials costhttps://www.superfast-it.com/hubfs/videos/How%20is%20Cyber%20Esseentials%20assessed%3F.mp4/medium.jpgHow is IASME Cyber Essentials assessed?IASME is the National Cyber Security Centre's Cyber Essentials Partner. They offer a self-assessment via their website.https://www.superfast-it.com/hubfs/videos/How%20is%20Cyber%20Esseentials%20assessed%3F.mp414nonoCyber essentialshttps://www.superfast-it.com/hubfs/IT%20support%20service%20-%20what%20is%20and%20isn%E2%80%99t%20included.jpgIT support service - what is and isn’t includedIT support service - what is and isn’t includedhttps://www.superfast-it.com/hubfs/IASME%20Cyber%20Essentials.jpgIASME Cyber EssentialsIASME Cyber Essentialshttps://www.superfast-it.com/hubfs/seneca-cyber-security.jpegSeneca Cyber Securityseneca-cyber-securityhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cyber%20Essentials%20checklist%20for%20your%20IT%20company.jpgCyber Essentials checklist for your IT companyCyber Essentials checklist for your IT company2026-02-11https://www.superfast-it.com/articles/cyber-security-costhttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster https://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employeeshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/cyber-security-1.jpgA man typing on his keyboard, and different cyber security phrases scattered around him.cyber-security-12025-12-17https://www.superfast-it.com/thank-you/meetinghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2025-04-14https://www.superfast-it.com/about/case-studies/npa-iso27001https://www.superfast-it.com/hubfs/videos/ISO%2027001%20NPA.mp4/medium.jpgHelping NPA achieve Cyber Essentials and ISO 27001 accreditationISO 27001 CONSULTANCY How NPA successfully achieved ISO 27001 cybersecurity accreditation to meet their supply chain security requirement. Superfast IT are ISO 27001 Consultants. Nick Hancock, Managing Director of home emergency experts, NPA, discusses how Superfast IT's ISO 27001 consultancy helped them achieve the standard and meet a major contract's supply chain security requirement. Read the full success story: https://www.superfast-it.com/case-study/npa-iso27001-cybersecurity-accreditation NPA had already achieved Cyber Essentials with the help of Superfast IT. After a major contract win, a supply chain security requirement meant NPA needed to pass the comprehensive cybersecurity accreditation, ISO 27001. ISO 27001: Information Security Management covers the management of security of assets. For example, financial information, intellectual property, employee personal details and third parties handling of business data. IT CHALLENGES - Implementing new, sophisticated business security processes. - Prepare information for auditors to demonstrate that security standards were met. - Implement ongoing audits to continually meet and pass the ISO standard. SOLUTION - Superfast IT's ISO 27001 consultant guided NPA through the entire process. - Conduct a gap analysis and identify areas assessment criteria was not being met. - Implement the security improvements identified in the gap analysis. - Prepare paperwork and documentation for auditors. - Undergo ongoing audits to ensure NPA maintain ISO 27001 standard.https://www.superfast-it.com/hubfs/videos/ISO%2027001%20NPA.mp437nonosecuritybirminghamISO 27001ISO 27001 consultantcybersecurityhttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/ISO%2027001%20consultant-1.jpgISO 27001 consultant-1ISO 27001 consultant-1https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPA2026-10-12https://www.superfast-it.com/it-support/wolverhamptonhttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/Switching%20suppliers%20NPA.mp4/medium.jpgExperience of switching IT suppliersHear what it is like switching IT suppliers or hiring an IT company. 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business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurity.An image of a small business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurihttps://www.superfast-it.com/hubfs/seneca-cyber-security.jpegSeneca Cyber Securityseneca-cyber-securityhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/GlowingAmberVirusSpreadsFromLaptopInEmptyUKOffice.jpgGlowingAmberVirusSpreadsFromLaptopInEmptyUKOfficeGlowingAmberVirusSpreadsFromLaptopInEmptyUKOffice2026-10-29https://www.superfast-it.com/about/legal/privacy-policyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/cyber-security/packageshttps://www.superfast-it.com/hubfs/videos/Introducing%20the%20Enhanced%20security%20package.mp4/medium.jpgIntroducing the Enhanced security packageWe continuously keep up to date with the evolving cyber environment. And it really is changing fast. Remote working and COVID19 has heightened cyber risk since 2020 and so it has become apparent that we need to change what we do. We’ve developed a two tier package: Core and Enhanced, to make securing your business as simple as possible. Here is an introduction to these packages. Book time with me to talk about these packages or find out more on https://www.superfast-it.com/cybersecurity-packages Book time with me to talk about what cyber security package is right for you: https://app.hubspot.com/meetings/james-cash/30-minute-cybersecurityhttps://www.superfast-it.com/hubfs/videos/Introducing%20the%20Enhanced%20security%20package.mp4156nonoIT supportCybersecurityWest MidlandsBirminghamCybersecurity for businesseshttps://www.superfast-it.com/hubfs/videos/Core%20vs%20Enhanced%20security%20package.mp4/medium.jpgThe difference between our Core vs Enhanced cybersecurity controls and FAQsAfter analysing the threat environment, we have carefully crafted two distinct packages; Core and Enhanced. The two packages ensure you can choose the right level of security for your business. In this video we answer our most frequently asked questions; What's the difference between the packages? Which package is right for my business? How much do they cost? How do I change my cybersecurity? Do I need cyber insurance instead? What are the pitfalls? Can I upgrade later? We have two cybersecurity packages. The difference between them is the Core Package contains essential security controls – all businesses should implement as a base level of protection. These are ✓ Security updates ✓ Anti-virus ✓ Secure web browsing ✓ Email security ✓ Network security ✓ Secure remote access ✓ Security policies ✓ Two-factor authentication for Office 365 ✓ Server backups with offsite replication ✓ Microsoft 365 backup But we would recommend the enhanced package if you can afford it. This includes: ✓ Employee security awareness training❔ ✓ Phishing simulations ✓ Dark web monitoring ✓ Endpoint detection and response ✓ Disaster recovery testinghttps://www.superfast-it.com/hubfs/videos/Core%20vs%20Enhanced%20security%20package.mp4255nonoCybersecurity for small businessesCyber threatsIT supportCybersecurityWest MidlandsBirminghamCybersecurity controlshttps://www.superfast-it.com/hubfs/Cybersecurity%20packages%20for%20SMEs.pngCybersecurity packages for SMEsCybersecurity packages for SMEshttps://www.superfast-it.com/hubfs/Enhanced.pngEnhancedEnhancedhttps://www.superfast-it.com/hubfs/Core%20icon.pngCore iconCore iconhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/West%20Midlands%20Cyber%20Resiliance%20Centre.pngWest Midlands Cyber Resiliance CentreWest Midlands Cyber Resiliance 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The video details how the enhanced pack covers the three main cyber weaknesses of SME’s: SME’s three main cybersecurity defence weaknesses and how to address them We have found that there are three main weaknesses in small businesses' cybersecurity defences: 1. Lack of security awareness amongst staff Cyber Awareness Training and simulation People are often the weakest link in cybersecurity defences, and a general lack of security awareness amongst staff is a real problem. To address this, we've included ongoing security awareness training. We deliver the training electronically by enrolling your team in carefully crafted online courses which teach them the skills they need to protect your business in bite-sized chunks. Each five-to-ten-minute module has a quick test at the end to check their understanding, and we further test their skills through simulated phishing attacks. Each month we give you a report to let you know which staff have completed their training and those who may be susceptible to being tricked. With security awareness training, your team will incrementally improve their skills and better protect your business. 2. Inability to detect and respond to cyber-attacks Dark Web Monitoring To guard against those who use the same password on multiple sites and who have had passwords compromised, we include monitoring the Internet for stolen passwords to get them changed. Endpoint detection and response The next component of the Enhanced Security Pack is security incident detection and response. We'll deploy advanced endpoint detection and response software to each of your computers to detect cybersecurity attacks and stop them in their tracks. Using this software, our security operations centre monitors the processes running on your machines to identify and remediate any threats. When malicious behaviour is detected, the system will roll back files to previous safe versions by tracking your devices' changes. This solution's providers are so confident in their ability; they provide a one million dollar warranty to cover ransomware costs in the unlikely event that they can't protect or remediate against an attack. 3. Not thoroughly testing disaster recovery plans Disaster recovery testing The crucial third component of our Enhanced Security Pack is server disaster recovery testing. Once a year, we'll take your server back-ups and use them to create a virtual copy of your IT systems in our datacentre. Doing this provides you with the added reassurance that we could use your back-ups to get you up and running in the shortest possible time if the need arose. What Next? So now you know the main benefits of opting-in to the Enhanced Security Pack. Your team will be better prepared to protect your business from cyber-attack. You'll have an advanced system to detect and protect against cyber-attack. And you'll have the peace of mind that comes from knowing we've carried out a full disaster recovery test using your server backups. Pricing for the Enhanced Security Pack is calculated based on the number of people, workstations and servers you have, so you'll only pay for what you need. To get a tailored quote for Enhanced Security, email us at support@superfast-it.com.https://www.superfast-it.com/hubfs/videos/Enhanced%20Security%20Package%20What%20is%20included%20and%20why%3F.mp4218nonoCybersecuritysmehow to protect your businesshttps://www.superfast-it.com/hubfs/Core%20icon.pngCore iconCore iconhttps://www.superfast-it.com/hubfs/Enhanced.pngEnhancedEnhancedhttps://www.superfast-it.com/hubfs/Core%20or%20enhanced%20cybersecurity%20package%20for%20businesses%20copy.jpgCore or enhanced cybersecurity package for businesses copyCore or enhanced cybersecurity package for businesses copyhttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Malware-1-e1517497174948.pngMalware-1-e1517497174948Malware-1-e1517497174948https://www.superfast-it.com/hubfs/IT%20strategic%20planning.jpgIT strategic planningIT strategic planninghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Outsourced%20IT%20infrastucture%20projects%20and%20upgrades%20-%20WiFi%20&%20internet%2c%20servers%2c%20data%20back-up%2c%20security%2c%20Microsoft%20365%20&%20cloud%20computing.jpgOutsourced IT infrastucture projects and upgrades - 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Blog Post imageAndre Huggins - Blog Post imagehttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/BCCC%20Superfast%20Partnerhship.jpgBCCC Superfast PartnerhshipBCCC Superfast Partnerhshiphttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-09-08https://www.superfast-it.com/articles/supercharge-your-small-business-with-the-power-of-ai-and-chatgpthttps://www.superfast-it.com/hubfs/shadow%20ai%20observing%20office%20workers-2.jpgshadow ai observing office workers-2shadow ai observing office workers-2https://www.superfast-it.com/hubfs/AdobeStock_563747690.jpegAdobeStock_563747690AdobeStock_563747690https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/cheat-sheet.pngcheat-sheetcheat-sheethttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20modern%20office%20setting%20with%20a%20small%20business%20owner%20at%20a%20sleek%20desk%20surrounded%20by%20technology%20The%20owner%20a%20middleaged%20South%20Asian%20man%20is%20focused%20on%20a%20laptop%20displaying%20a%20colorful%20dashboard%20of%20automated%20workflows%20and%20analytics%20A%20large-1.jpegThe image features a modern office setting with an SMB owner at a desk surrounded by technology, and a man is focused on a laptop displaying a dashboard of analytics.The image features a modern office setting with a small business owner at a sleek desk surrounded by technology The owner a middleaged South Asian man is focused on a laptop displaying a colorful dashboard of automated workflows and analytics A large-1https://www.superfast-it.com/hubfs/DALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resize.jpgDALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resizeDALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resize2025-12-18https://www.superfast-it.com/about/guaranteehttps://www.superfast-it.com/hubfs/videos/Our%20Guarentee.mp4/medium.jpgOur GuarenteeAt Superfast IT, our reputation and success rests on making sure we deliver what we promise. That’s why we offer a money-back guarantee to new managed services clients who outsource their IT support and cybersecurity to us. This means that if you’re not happy with our service after three months, we will refund your fees and provide a further three months free support, so you have time to make alternative arrangements. At Superfast IT, we are absolutely confident in our IT support and cybersecurity services. And when you become a client, we want you to be confident too. That’s why we’re making this guarantee to all new clients. We have delivered IT support for over two decades, creating a dependable service to solve IT challenges quickly, while improving your productivity and security through continuous improvement. If you’re interested in finding out more about our services, get in touch with us today. https://www.superfast-it.com/hubfs/videos/Our%20Guarentee.mp469nonoit supportguaranteehttps://www.superfast-it.com/hubfs/images/6%20month%20money%20back%20guarantee.png6 month money back guarantee6 month money back guaranteehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/articles/vulnerability-management-closing-the-gaps-hackers-exploithttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Expert%20IT%20staff%20working%20in%20modern%20office..jpgExpert IT staff working in modern office.Expert IT staff working in modern office.https://www.superfast-it.com/hubfs/improving%20Wi-Fi%20router%20security.jpgimproving Wi-Fi router securityimproving Wi-Fi router securityhttps://www.superfast-it.com/hubfs/Modern%20Cyber%20security%20for%20professional%20services%20firms.jpgModern Cyber security for professional services firmsModern Cyber security for professional services firmshttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20dark%2c%20hightech%20interface%20displaying%20a%20digital%20landscape%20filled%20with%20glowing%20red%20alerts%20and%20warning%20symbols.jpegThe image features a dark, hightech interface displaying a digital landscape filled with glowing red alerts and warning symbolsThe image features a dark, hightech interface displaying a digital landscape filled with glowing red alerts and warning symbols2025-05-14https://www.superfast-it.com/articles/office-365-plan-buy-small-businesshttps://www.superfast-it.com/hubfs/Microsoft%20365%20Business%20Premium.jpgMicrosoft 365 Business PremiumMicrosoft 365 Business Premiumhttps://www.superfast-it.com/hubfs/What%20is%20CAPCHA%20and%20reCAPTCHA.jpgWhat is CAPCHA and reCAPTCHAWhat is CAPCHA and reCAPTCHAhttps://www.superfast-it.com/hubfs/Annual%20leave%20countdown%20and%20out%20of%20office%20copy.jpgAnnual leave countdown and out of office copyAnnual leave countdown and out of office copyhttps://www.superfast-it.com/hubfs/Microsoft%20365%20Business%20Standard.jpgMicrosoft 365 Business StandardMicrosoft 365 Business Standardhttps://www.superfast-it.com/hubfs/Microsoft%20365%20Business%20Basic.jpgMicrosoft 365 Business BasicMicrosoft 365 Business Basichttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Office365smallbusinessguarnteespart2-1.pngOffice365smallbusinessguarnteespart2-1Office365smallbusinessguarnteespart2-1https://www.superfast-it.com/hubfs/Imported_Blog_Media/Office365smallbusinessguarntees1-1.pngOffice365smallbusinessguarntees1-1Office365smallbusinessguarntees1-1https://www.superfast-it.com/hubfs/Compare%20Microsoft%20Office%20365%20plans.jpgCompare Microsoft Office 365 plansCompare Microsoft Office 365 planshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Recover%20emails%20from%20outlook.jpgRecover emails from outlookRecover emails from outlook2025-11-19https://www.superfast-it.com/articles/bt-switch-off-analogue-pstn-phoneshttps://www.superfast-it.com/hubfs/videos/BT%20Analogue%20Phone%20Switch%20Off.mp4/medium.jpgBT Analogue Phone Switch OffBT Analogue Phone Switch Off Some time ago, BT announced that they were retiring their PSTN and ISDN network, becoming end of life by 2026. This means that if you use analogue, traditional landlines or ISDN in your business, you will have to move to cloud telephone (VoIP) by December 2025. Here is everything you needs to know about BT switching off analogue telephones and what your business should do if your phones, fax, fire alarm or payment machines currently use telephone landlines. Our video explains: What is the PSTN network? What is the ISDN network? When is PSTN and ISDN being switched off? Why are BT retiring PSTN and ISDN? How will it affect my business? How do I switch to VoIP/cloud telephone? VoIP: Opportunity to improve business operations How can Superfast IT help?https://www.superfast-it.com/hubfs/videos/BT%20Analogue%20Phone%20Switch%20Off.mp4210nonoBusiness telephonyBTcloud telephonesAnalogue phonesinternet phoneIP telephonesswitch offtelephonesVoIPlandlinehttps://www.superfast-it.com/hubfs/hacker%20type%20signs%20with%20monitor%20head%20person.jpghacker type signs with monitor head personhacker type signs with monitor head personhttps://www.superfast-it.com/hubfs/SaluteOurForces%20Celebriating%20Armed%20Forces%20day%20.jpgSaluteOurForces Celebriating Armed Forces day SaluteOurForces Celebriating Armed Forces day https://www.superfast-it.com/hubfs/BT%20switch%20off%20analogue%20PSTN%20phones%20-%20cloud%20voip%20telephony%20rises%20from%20the%20ashes.jpgBT switch off analogue PSTN phones - cloud voip telephony rises from the ashesBT switch off analogue PSTN phones - cloud voip telephony rises from the asheshttps://www.superfast-it.com/hubfs/BCCC%20Superfast%20Partnerhship.jpgBCCC Superfast PartnerhshipBCCC Superfast Partnerhshiphttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Phone%20systems%20modernising%20-%20old%20telephone%20exchange.jpgPhone systems modernising - old telephone exchangePhone systems modernising - old telephone exchange2025-12-17https://www.superfast-it.com/about/why-superfast-ithttps://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp4/medium.jpgTrusted partner in ITUnderstand how Superfast IT has become a trusted IT partner to many small businesses in Birmingham and the West Midlands: "When we chose Superfast as our partner to provide the IT support, we knew that we would need to choose somebody that we trusted and would help the business and really be a partner to us. "So we've been working with Superfast for around four to five years and we can honestly say that they're actually part of our business. Anything that we do in the way of new new services. We include them as part of that and the reason we do that is because in effect they are an outsourced part of our business. "We rely on them. We have confidence in them. We understand the pricing mechanism. "It's clear as we grow, we know what our increased prices will be and that's all part of having that day today working relationship of trust and and and real support to the business." Nick Hancock Managing Director, NPA 24/7https://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp458nonoIT supportBirminghamwhy us?https://www.superfast-it.com/hubfs/videos/Fast%20response%20NPA.mp4/medium.jpgFast responseIn this video NPA 24-7 MD, Nich Hancock, explains how Superfast IT has a fast response time to IT issues, technicalities and limited downtime: "We're really lucky that our systems doesn't go down very often, we don't have many problems, but when we do, it's really important to us. We service a range of customers, many of them in vulnerable situations, so we can't have a situation where we wait for somebody to look into the problem. "We need an organisation that can get onto our problems straight away and our experiences with Superfast is that's what they give us. "It's important that when we have a problem, it's notified to them, they have a 24 hour service desk which we report any issues to and not only do those guys then get onto the issue, but they keep us updated with what's happening. So if we have got any potential downtime for anything more than 30 minutes, we are informed and we can then put alternative solution into place and engage with our clients and tell them we have a slight issue, this is what we're doing. That's what Superfast does for us." NICK HANCOCK MANAGING DIRECTOR, NPA 24/7https://www.superfast-it.com/hubfs/videos/Fast%20response%20NPA.mp461nonoit supportBirminghamhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/about/legal/https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/it-support-birminghamhttps://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4/medium.jpgNPA - IT support exampleNick Hancock, Managing Director of home emergency experts, NPA, based in Halesowen, West Midlands, discusses they found a cost effective IT solution, with 24-7 coverage and flexibility in service and pricing to complement their ambitious growth plans.https://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4318nonoCase studyHalesowenIT supportWest MidlandsNPAhttps://www.superfast-it.com/hubfs/growing%20smes%20image.jpggrowing smes imagegrowing smes imagehttps://www.superfast-it.com/hubfs/professional%20services%20business%20in%20the%20West%20Midlands.jpgprofessional services business in the West Midlandsprofessional services business in the West Midlandshttps://www.superfast-it.com/hubfs/modern%20office%20environment%20for%20a%20financial%20services%20firm.jpgmodern office environment for a financial services firmmodern office environment for a financial services firmhttps://www.superfast-it.com/hubfs/non-profit%20and%20charity%20firm.jpgnon-profit and charity firmnon-profit and charity firmhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20in%20Birmingham%20helping%20clients%20with%20IT%20needs..jpgSuperfast IT support in Birmingham helping clients with IT needs.Superfast IT support in Birmingham helping clients with IT needs.https://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/birmingham-canal.webpbirmingham-canalbirmingham-canalhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20support%20in%20Birmingham.%20Service%20desk%20manager%20helping%20a%20client%20in%20Birmingham%20with%20IT%20support..jpgIT support in Birmingham. Service desk manager helping a client in Birmingham with IT support.IT support in Birmingham. Service desk manager helping a client in Birmingham with IT support.https://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Manufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeg.jpgManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpegManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeg2026-10-08https://www.superfast-it.com/articles/how-uk-businesses-can-avoid-a-data-disasterhttps://www.superfast-it.com/hubfs/advantages%20of%20backup.jpgadvantages of backupadvantages of backuphttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20splitscreen%20comparison%20of%20cloud%20backup%20and%20local%20backup%20solutions%20The%20left%20side%20showcases%20a%20cloud%20backup%20illustrated%20with%20a%20vibrant%20blue%20sky%20and%20fluffy%20white%20clouds%20symbolizing%20remote%20data%20storage%20A%20digital%20device%20such%20as%20a%20laptop.jpegThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptopThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptophttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/How%20we%20backup%20data%20and%20keep%20your%20data%20safe.jpgHow we backup data and keep your data safeHow we backup data and keep your data safehttps://www.superfast-it.com/hubfs/IT%20staff%20working%20on%20a%20ticket.jpgIT staff working on a ticketIT staff working on a ticket2025-12-22https://www.superfast-it.com/articles/create-perfect-passwordhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Password-Nov-25-2020-03-16-50-36-PM.jpgPassword-Nov-25-2020-03-16-50-36-PMPassword-Nov-25-2020-03-16-50-36-PMhttps://www.superfast-it.com/hubfs/Non-profitSEOblog120226.jpgNon-profitSEOblog120226Non-profitSEOblog120226https://www.superfast-it.com/hubfs/MSP%20helping%20defend%20businesses.jpgMSP helping defend businessesMSP helping defend businesseshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/LastPassLogo-1.jpgLastPassLogo-1LastPassLogo-1https://www.superfast-it.com/hubfs/Best%20Way%20to%20Present%20your%20PowerPoint%20Presentation%20in%20Microsoft%20Teams%20%20How%20to%20Use%20PowerPoint%20Live.jpgBest Way to Present your PowerPoint Presentation in Microsoft Teams How to Use PowerPoint LiveBest Way to Present your PowerPoint Presentation in Microsoft Teams How to Use PowerPoint Live2026-02-11https://www.superfast-it.com/articles/autosave-version-history-office-365https://www.superfast-it.com/hubfs/videos/Restoring%20Word%20Documents%20-%20Images.%20How%20Word%20Autosave%20and%20Version%20History%20Works%20-%20Office%20365%20OneDrive.mp4/medium.jpgRestoring Word Documents - Images. How Word Autosave and Version History Works - Office 365 OneDriveIn this video, we'll show you some of the features of autosave and the versioning history in Office 365 and OneDrive for Word documents and version history for other types of documents such as images. This video guide contents: 0:00 - How Autosave works. How to revert back to a previously saved version in Microsoft Word 0:59 - How to restore a previous version of a Word document using 'Version History' 2:30 - Restoring a previous image version Head to our Learning Centre for more IT Tips: https://blog.superfast-it.com/https://www.superfast-it.com/hubfs/videos/Restoring%20Word%20Documents%20-%20Images.%20How%20Word%20Autosave%20and%20Version%20History%20Works%20-%20Office%20365%20OneDrive.mp4242nonoVersion historyonedriveoffice 365https://www.superfast-it.com/hubfs/How%20to%20set%20up%20autosave%20on%20Microsoft.jpgHow to set up autosave on MicrosoftHow to set up autosave on Microsofthttps://www.superfast-it.com/hubfs/Browse%20version%20history%20on%20Mac.jpgBrowse version history on MacBrowse version history on Machttps://www.superfast-it.com/hubfs/Version%20history%20on%20PC.pngVersion history on PCVersion history on PChttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Malware-1-e1517497174948.pngMalware-1-e1517497174948Malware-1-e1517497174948https://www.superfast-it.com/hubfs/Imported_Blog_Media/cybersign-3.pngCyber Security: Breaking Through the Threat Barrier”cybersign-3https://www.superfast-it.com/hubfs/Accessing%20version%20history%20for%20image%20files.jpgAccessing version history for image filesAccessing version history for image fileshttps://www.superfast-it.com/hubfs/How%20autosave%20works%20in%20word.jpgHow autosave works in wordHow autosave works in wordhttps://www.superfast-it.com/hubfs/Automatically%20saving%20using%20AutoSave%20in%20word.jpgAutomatically saving using AutoSave in wordAutomatically saving using AutoSave in wordhttps://www.superfast-it.com/hubfs/Open%20version%20-%20version%20history.jpgOpen version - version historyOpen version - version historyhttps://www.superfast-it.com/hubfs/AutoSave%20and%20Version%20History%20how%20to%20guide.jpgAutoSave and Version History how to guideAutoSave and Version History how to guidehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2025-12-17https://www.superfast-it.com/about/case-studies/gravity-riskhttps://www.superfast-it.com/hubfs/Cybersecurity%20for%20Insurance%20companies-1.jpgCybersecurity for Insurance companies-1Cybersecurity for Insurance companies-1https://www.superfast-it.com/hubfs/IT%20support%20for%20Insurance%20broker.jpgIT support for Insurance brokerIT support for Insurance brokerhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Gravity%20Risk%20Team.jpgGravity Risk TeamGravity Risk Teamhttps://www.superfast-it.com/hubfs/IT%20support%20Insurance%20company%20case%20studies.jpgIT support Insurance company case studiesIT support Insurance company case studieshttps://www.superfast-it.com/hubfs/IT%20support%20for%20Insurance%20broker%20-%20Gravity%20Risk%20Services.pngIT support for Insurance broker - 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Silver awardArmed Forces Coveant - Silver awardhttps://www.superfast-it.com/hubfs/Influence.pngInfluenceInfluencehttps://www.superfast-it.com/hubfs/Good%20Business%20Charter%20logo.jpgGood Business Charter logoGood Business Charter logohttps://www.superfast-it.com/hubfs/Foundation%20Level%20award%20-%20RGB.pngFoundation Level award - RGBFoundation Level award - RGBhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Recognition.pngRecognitionRecognitionhttps://www.superfast-it.com/hubfs/Insight%20and%20learning.pngInsight and learningInsight and learning2026-10-08https://www.superfast-it.com/articles/how-does-co-managed-it-support-workhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Microsoft%20Office%20365%20applications%20-%20what%20they%20do-1.jpgMicrosoft Office 365 applications.Microsoft Office 365 applications - what they do-1https://www.superfast-it.com/hubfs/remote%20vs%20onsite%20it%20support%20image..jpgremote vs onsite it support image.remote vs onsite it support image.https://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support work2026-08-27https://www.superfast-it.com/articles/what-is-managed-email-security-and-do-you-need-ithttps://www.superfast-it.com/hubfs/ManagedEmailSecurityChecklist.jpgManagedEmailSecurityChecklistManagedEmailSecurityChecklisthttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Phishing%20email%20alert%20and%20modern%20office%20desk-3.jpgPhishing email alert and modern office desk-3Phishing email alert and modern office desk-3https://www.superfast-it.com/hubfs/Has%20my%20email%20been%20part%20of%20a%20hack%2c%20cyber%20attack%2c%20data%20breach%20or%20pwned.jpgHas my email been part of a hack, cyber attack, data breach or pwnedHas my email been part of a hack, cyber attack, data breach or pwnedhttps://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employees2026-10-29https://www.superfast-it.com/articles/how-to-outsource-it-services-a-practical-guide-for-smeshttps://www.superfast-it.com/hubfs/Outsourced%20IT%20infrastucture%20projects%20and%20upgrades%20-%20WiFi%20&%20internet%2c%20servers%2c%20data%20back-up%2c%20security%2c%20Microsoft%20365%20&%20cloud%20computing.jpgOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computingOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computinghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20strategic%20planning.jpgIT strategic planningIT strategic planninghttps://www.superfast-it.com/hubfs/outsourcing%20it%20services.jpgoutsourcing it servicesoutsourcing it serviceshttps://www.superfast-it.com/hubfs/seneca-cyber-security.jpegSeneca Cyber Securityseneca-cyber-security2026-08-06https://www.superfast-it.com/about/case-studies/npa-office-movehttps://www.superfast-it.com/hubfs/videos/NPA%20office%20move%20case%20study01.mp4/medium.jpgMoving office: Case study from NPANPA switch from a fully managed office to private premises. They needed complete IT infrastructure installation, from cloud to cabling and servers. Nick Hancock, Managing Director of home emergency experts, NPA, discusses their successful office move, from a fully managed office to their own, while fully maintaining business operations. Read the full case study: https://www.superfast-it.com/case-study/npa-office-move NPA had reached capacity at their office. Their team was growing quickly and needed to move into an office that could accommodate their fast growing team. At the time, NPA's office was fully managed and they were not responsible for any of the offices IT, internet, or network cabling. Moving office meant starting from scratch; from installing cabling inside the office to moving servers and ensuring cloud services were installed and available to their team during the move. IT CHALLENGES - NPA operations needed to continue 24/7 during the office move. - They starting from scratch. Moving from a fully served office, where the IT infrastructure was complete and not their responsibility, to their own premises. - From office layout, cabling and servers, to cloud installation, the entire office IT infrastructure needed to be planned, executed and completed within agreed timeframes and budget. SOLUTION - NPA utilised a mixture of Superfast IT support and services, including IT consultancy to plan and deliver the new IT infrastructure. - Superfast IT became a part of the NPA project management team for the office move, attending meetings and advising on IT options during the project - NPA took advantage of Superfast IT's lead IT consultants knowledge. - Superfast advised on the office layout and were responsible for network cabling, the complete rebuild of the server room and the installation of all the cloud services.https://www.superfast-it.com/hubfs/videos/NPA%20office%20move%20case%20study01.mp484nonooffice movebirminghamIT supportmoving officeshttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/NPA.jpgNPANPAhttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPA2026-10-12https://www.superfast-it.com/services/it-support/managed-it-serviceshttps://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-1https://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Gordon%20Moody%20Logo.pngGordon Moody LogoGordon Moody Logohttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/IT%20Asset%20management%20for%20SMEs.jpgIT Asset management for SMEsIT Asset management for SMEshttps://www.superfast-it.com/hubfs/2W0A0026%20LO%20RES.jpg2W0A0026 LO RES2W0A0026 LO REShttps://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Glowing%20AI%20Assistant%20Orb%20With%20Floating%20Data%20Cards.pngGlowing AI Assistant Orb With Floating Data CardsGlowing AI Assistant Orb With Floating Data Cardshttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/BCCC-logo-black.pngBCCC-logo-blackBCCC-logo-blackhttps://www.superfast-it.com/hubfs/co-ordsport_testimonial-250x125.pngco-ordsport_testimonial-250x125co-ordsport_testimonial-250x125https://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-12https://www.superfast-it.com/articles/the-7-habits-of-highly-effective-cyber-security2025-11-12https://www.superfast-it.com/about/environmental-policyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/articles/how-the-hotel-hacker-used-a-homemade-50-gadget-to-hack-into-high-end-hotel-roomshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/DALL%C2%B7E%202024-05-23%2012.23.43%20-%20An%20illustration%20for%20an%20article%20about%20information%20security%2c%20set%20in%20a%20brightly%20lit%20hotel%20hallway.%20The%20scene%20shows%20an%20ominous%20hacker%20in%20a%20hoodie%2c%20activel.webpIllustration of a brightly lit hotel hallway where a hooded hacker lurks near a room door, attempting to breach its security for an information-security articleDALL·E 2024-05-23 12.23.43 - An illustration for an article about information security, set in a brightly lit hotel hallway. The scene shows an ominous hacker in a hoodie, activelhttps://www.superfast-it.com/hubfs/9%20steps%20to%20recovering%20hacked%20accounts.jpg9 steps to recovering hacked accounts9 steps to recovering hacked accountshttps://www.superfast-it.com/hubfs/Has%20my%20email%20been%20part%20of%20a%20hack%2c%20cyber%20attack%2c%20data%20breach%20or%20pwned.jpgHas my email been part of a hack, cyber attack, data breach or pwnedHas my email been part of a hack, cyber attack, data breach or pwnedhttps://www.superfast-it.com/hubfs/MSP%20helping%20defend%20businesses.jpgMSP helping defend businessesMSP helping defend businesses2025-05-19https://www.superfast-it.com/it-support/stourbridge/https://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/The%20Boro%20Foundry%20Ltd%20Lye%2c%20Stourbridge%20manufacturers%20that%20use%20our%20IT%20support%20services.jpgThe Boro Foundry Ltd Lye, Stourbridge manufacturers that use our IT support servicesThe Boro Foundry Ltd Lye, Stourbridge manufacturers that use our IT support serviceshttps://www.superfast-it.com/hubfs/Gordon%20Moody%20Logo.pngGordon Moody LogoGordon Moody Logohttps://www.superfast-it.com/hubfs/Business%20insurance%20brokers%20&%20advisors%20based%20in%20Hagley%20Stourbridge%20Gravity%20Risk.jpg.pngBusiness insurance brokers & advisors based in Hagley Stourbridge Gravity Risk.jpgBusiness insurance brokers & advisors based in Hagley Stourbridge Gravity Risk.jpghttps://www.superfast-it.com/hubfs/Kingswinford%20based%20chartered%20accountants%20Wilkes%20Tranter.pngKingswinford based chartered accountants Wilkes TranterKingswinford based chartered accountants Wilkes Tranterhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/IT%20support%20Stourbridge.pngIT support StourbridgeIT support Stourbridgehttps://www.superfast-it.com/hubfs/co-ordsport_testimonial-250x125.pngco-ordsport_testimonial-250x125co-ordsport_testimonial-250x125https://www.superfast-it.com/hubfs/IT%20company%20in%20Stourbridge.pngIT company in StourbridgeIT company in Stourbridgehttps://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-1https://www.superfast-it.com/hubfs/Local%20IT%20company%20Stourbridge%20and%20Kingswinford%20for%20Managed%20IT%20service%2c%20small%20businesses.pngLocal IT company Stourbridge and Kingswinford for Managed IT service, small businessesLocal IT company Stourbridge and Kingswinford for Managed IT service, small businesseshttps://www.superfast-it.com/hubfs/remote%20IT%20support%20services%20Stourbridge%20-1.jpegremote IT support services Stourbridge -1remote IT support services Stourbridge -1https://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/Managed%20IT%20services%20Stourbridge.pngManaged IT services StourbridgeManaged IT services Stourbridgehttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/Find%20your%20remote%20IT%20support%20Stourbridge.pngFind your remote IT support StourbridgeFind your remote IT support Stourbridgehttps://www.superfast-it.com/hubfs/Remote%20IT%20support%20in%20Stourbridge%20and%20Kinswinford.pngRemote IT support in Stourbridge and KinswinfordRemote IT support in Stourbridge and Kinswinford2026-10-12https://www.superfast-it.com/articles/office-365-list-applications-useshttps://www.superfast-it.com/hubfs/Annual%20leave%20countdown%20and%20out%20of%20office%20copy.jpgAnnual leave countdown and out of office copyAnnual leave countdown and out of office copyhttps://www.superfast-it.com/hubfs/Microsoft%20Office%20365%20applications%20-%20what%20they%20do-1.jpgMicrosoft Office 365 applications.Microsoft Office 365 applications - 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In the foreground, a diverse group of employees sits at modern desks engaged in their work.The image depicts a bustling small business office environment In the foreground a diverse group of employees sits at modern desks engaged in their work Laptops are open displaying graphs and cybersecurity alerts while a large screen on the wall show-2https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20support%20service%20-%20what%20is%20and%20isn%E2%80%99t%20included.jpgIT support service - what is and isn’t includedIT support service - what is and isn’t includedhttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Customer-service-quote-Oct-2020-1024x535.jpgCustomer-service-quote-Oct-2020-1024x535Customer-service-quote-Oct-2020-1024x535https://www.superfast-it.com/hubfs/Imported_Blog_Media/smiley-neutral-1.pngsmiley-neutral-1smiley-neutral-12025-11-12https://www.superfast-it.com/about/case-studieshttps://www.superfast-it.com/hubfs/videos/About%20Superfast%20IT%20and%20our%20team-1.mp4/medium.jpgAbout Superfast IT and our team-1About Superfast IT and our team-1https://www.superfast-it.com/hubfs/videos/About%20Superfast%20IT%20and%20our%20team-1.mp415nonohttps://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4/medium.jpgNPA - IT support exampleNick Hancock, Managing Director of home emergency experts, NPA, based in Halesowen, West Midlands, discusses they found a cost effective IT solution, with 24-7 coverage and flexibility in service and pricing to complement their ambitious growth plans.https://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4318nonoCase studyHalesowenIT supportWest MidlandsNPAhttps://www.superfast-it.com/hubfs/co-ordsport%20distributors%20Tipton%20Case%20Study.pngco-ordsport distributors Tipton Case Studyco-ordsport distributors Tipton Case Studyhttps://www.superfast-it.com/hubfs/Remote%20working%20case%20study%20with%20NPA.jpgRemote working case study with NPARemote working case study with NPAhttps://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Compliance%20image-1.jpegWilkes Tranter Compliance image-1Wilkes Tranter Compliance image-1https://www.superfast-it.com/hubfs/custom-video-thumbnails/NPA%20-%20IT%20Support%202021-thumb.jpegNPA - IT Support 2021-thumbNPA - IT Support 2021-thumbhttps://www.superfast-it.com/hubfs/IT%20Asset%20management%20for%20SMEs.jpgIT Asset management for SMEsIT Asset management for SMEshttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Glowing%20AI%20Assistant%20Orb%20With%20Floating%20Data%20Cards.pngGlowing AI Assistant Orb With Floating Data CardsGlowing AI Assistant Orb With Floating Data Cardshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20support%20for%20Wolverhampton%20and%20Birmingham%20loan%20and%20finance%20provider%20BCRS%20.pngIT support for Wolverhampton and Birmingham loan and finance provider BCRS IT support for Wolverhampton and Birmingham loan and finance provider BCRS https://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Technology%20partner%20to%20Birmingham%20based%20charity%20Edwards%20Trust.jpgTechnology partner to Birmingham based charity Edwards TrustTechnology partner to Birmingham based charity Edwards Trusthttps://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/tempImageKJ4vK9.jpgtempImageKJ4vK9tempImageKJ4vK9https://www.superfast-it.com/hubfs/ISO%2027001%20consultant-3.jpgISO 27001 consultant-3ISO 27001 consultant-3https://www.superfast-it.com/hubfs/Gravity%20Risk%20Team-3.jpgGravity Risk Team-3Gravity Risk Team-32026-10-08https://www.superfast-it.com/articles/insights-from-the-2024-cyber-security-breaches-surveyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster https://www.superfast-it.com/hubfs/Imported_Blog_Media/cyber-security-1.jpgA man typing on his keyboard, and different cyber security phrases scattered around him.cyber-security-1https://www.superfast-it.com/hubfs/cyber%20security%20survey.jpgcyber security surveycyber security surveyhttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employees2025-12-22https://www.superfast-it.com/articles/how-do-we-backup-datahttps://www.superfast-it.com/hubfs/videos/How%20do%20we%20back-up%20your%20data.mp4/medium.jpgHow do we keep your data safe?We include data backup and recovery in our IT support package. Watch the video to understand how we backup your data at Superfast IT.https://www.superfast-it.com/hubfs/videos/How%20do%20we%20back-up%20your%20data.mp439nonoit supportdata recoverydata backuphttps://www.superfast-it.com/hubfs/advantages%20of%20backup.jpgadvantages of backupadvantages of backuphttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20splitscreen%20comparison%20of%20cloud%20backup%20and%20local%20backup%20solutions%20The%20left%20side%20showcases%20a%20cloud%20backup%20illustrated%20with%20a%20vibrant%20blue%20sky%20and%20fluffy%20white%20clouds%20symbolizing%20remote%20data%20storage%20A%20digital%20device%20such%20as%20a%20laptop.jpegThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptopThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptophttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/How%20we%20backup%20data%20and%20keep%20your%20data%20safe.jpgHow we backup data and keep your data safeHow we backup data and keep your data safehttps://www.superfast-it.com/hubfs/IT%20staff%20working%20on%20a%20ticket.jpgIT staff working on a ticketIT staff working on a ticket2026-02-11https://www.superfast-it.com/articles/the-mother-of-all-data-breaches-26-billion-records-just-leaked-were-you-affectedhttps://www.superfast-it.com/hubfs/unknown%20hacker.jpgunknown hackerunknown hackerhttps://www.superfast-it.com/hubfs/Cloud%20vs%20on-premise%20-%20pros%20cons%20differences.jpgCloud vs on-premise - pros cons differencesCloud vs on-premise - pros cons differenceshttps://www.superfast-it.com/hubfs/KASEYA%20HACK%20AFFECTING%20BUSINESSES%20WORLDWIDE.jpgKASEYA HACK AFFECTING BUSINESSES WORLDWIDEKASEYA HACK AFFECTING BUSINESSES WORLDWIDEhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/outsourcing%20it%20services.jpgoutsourcing it servicesoutsourcing it services2025-12-22https://www.superfast-it.com/articles/best-way-to-present-powerpoint-presentations-in-microsoft-teams-powerpoint-livehttps://www.superfast-it.com/hubfs/videos/Best%20way%20to%20present%20in%20Teams%20-%20PowerPoint%20Live.mp4/medium.jpgBest Way to Present your PowerPoint Presentation in Microsoft Teams | How to Use PowerPoint LiveFor more information visit: https://blog.superfast-it.com/best-way-to-present-powerpoint-presentations-in-microsoft-teams-powerpoint-live Today, the best way to present your PowerPoint presentation in Microsoft Teams, is by using PowePoint Live. PowerPoint Live is ideal for: *Team meetings *Presenting important proposals *Hosting webinars In this video we cover: 0:00 - Introduction 1:32 - How to use screen share and the Pitfalls of using screen share on Teams 4:26 - 🌟 How to set up your slide deck on Teams using PowerPoint Live 🌟 5:30 - How to use PowerPoint Live | Tour Presenter View 9:37 - How to set up multiple presenters / How to Switch off Skip Slides/Take Controlhttps://www.superfast-it.com/hubfs/videos/Best%20way%20to%20present%20in%20Teams%20-%20PowerPoint%20Live.mp4707nonoMicrosoft TeamsPowerPoint LiveHow toIT supoortBirminghamhttps://www.superfast-it.com/hubfs/Access%20Chat%20in%20PowerPoint%20Live.jpgAccess Chat in PowerPoint LiveAccess Chat in PowerPoint Livehttps://www.superfast-it.com/hubfs/Powerpoint%20presntations%20recently%20interacted%20with.jpgPowerpoint presntations recently interacted withPowerpoint presntations recently interacted withhttps://www.superfast-it.com/hubfs/Best%20Way%20to%20Present%20your%20PowerPoint%20Presentation%20in%20Microsoft%20Teams%20%20How%20to%20Use%20PowerPoint%20Live.jpgBest Way to Present your PowerPoint Presentation in Microsoft Teams How to Use PowerPoint LiveBest Way to Present your PowerPoint Presentation in Microsoft Teams How to Use PowerPoint Livehttps://www.superfast-it.com/hubfs/AdobeStock_563747690.jpegAdobeStock_563747690AdobeStock_563747690https://www.superfast-it.com/hubfs/REACTIONS%20ON%20POWERPOINT%20LIVE.jpgREACTIONS ON POWERPOINT LIVEREACTIONS ON POWERPOINT LIVEhttps://www.superfast-it.com/hubfs/Presenter%20view%20in%20PowerPoint%20Live.jpgPresenter view in PowerPoint LivePresenter view in PowerPoint Livehttps://www.superfast-it.com/hubfs/Standout%20-%20how%20it%20looks.jpgStandout - how it looksStandout - how it lookshttps://www.superfast-it.com/hubfs/Thumbnail%20tab%20in%20PowerPoint%20Live%20Teams.jpgThumbnail tab in PowerPoint Live TeamsThumbnail tab in PowerPoint Live Teamshttps://www.superfast-it.com/hubfs/Navigate%20slides%20and%20Take%20Control.jpgNavigate slides and Take ControlNavigate slides and Take Controlhttps://www.superfast-it.com/hubfs/Best%20way%20to%20present%20on%20Teams%20-%20Teams%20meeting%20options.jpgBest way to present on Teams - Teams meeting optionsBest way to present on Teams - Teams meeting optionshttps://www.superfast-it.com/hubfs/Microsoft%20price%20increase%20UK%20March%202022.jpgMicrosoft price increase UK March 2022Microsoft price increase UK March 2022https://www.superfast-it.com/hubfs/Slide%20notes.jpgSlide notesSlide noteshttps://www.superfast-it.com/hubfs/People%20Tab%20-%20view%20attendees.jpgPeople Tab - view attendeesPeople Tab - view attendeeshttps://www.superfast-it.com/hubfs/Stop%20Presenting.jpgStop PresentingStop Presentinghttps://www.superfast-it.com/hubfs/How%20to%20set%20up%20autosave%20on%20Microsoft.jpgHow to set up autosave on MicrosoftHow to set up autosave on Microsofthttps://www.superfast-it.com/hubfs/Go%20down%20to%20powerpoint%20live.jpgGo down to powerpoint liveGo down to powerpoint livehttps://www.superfast-it.com/hubfs/Press%20grid%20view.jpgPress grid viewPress grid viewhttps://www.superfast-it.com/hubfs/Meeting%20Options%20in%20Teams.jpgMeeting Options in TeamsMeeting Options in Teamshttps://www.superfast-it.com/hubfs/Tools%20in%20PowerPoint%20Live.jpgTools in PowerPoint LiveTools in PowerPoint Livehttps://www.superfast-it.com/hubfs/Eye%20icon.jpgEye iconEye iconhttps://www.superfast-it.com/hubfs/Press%20the%20share%20icon.jpgPress the share iconPress the share iconhttps://www.superfast-it.com/hubfs/Upload%20presentation.jpgUpload presentationUpload presentationhttps://www.superfast-it.com/hubfs/Share%20slides%20switched%20off%20-%20line%20through%20eye.jpgShare slides switched off - line through eyeShare slides switched off - line through eyehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Presenter%20view%20-%20content%20only.jpgPresenter view - content onlyPresenter view - content onlyhttps://www.superfast-it.com/hubfs/Standout%20presenter%20view.jpgStandout presenter viewStandout presenter viewhttps://www.superfast-it.com/hubfs/High%20contrast%20mode.jpgHigh contrast modeHigh contrast modehttps://www.superfast-it.com/hubfs/Specific%20people%20and%20type%20name.jpgSpecific people and type nameSpecific people and type namehttps://www.superfast-it.com/hubfs/View%20many%20slide%20thumbnails%20with%20Grid%20view.jpgView many slide thumbnails with Grid viewView many slide thumbnails with Grid view2025-05-14https://www.superfast-it.com/articles/why-smart-small-businesses-invest-in-these-it-services-insider-tips-trickshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Business%20man%20using%20smart%20tools%20on%20his%20monitor.jpgBusiness man using smart tools on his monitorBusiness man using smart tools on his monitorhttps://www.superfast-it.com/hubfs/teamplanningtheiritstrategy-compress-jpg.jpgteamplanningtheiritstrategy-compress-jpgteamplanningtheiritstrategy-compress-jpghttps://www.superfast-it.com/hubfs/IT%20support%20benefits%20and%20advantages.jpgIT support benefits and advantagesIT support benefits and advantageshttps://www.superfast-it.com/hubfs/business%20man%20pointing%20towards%20a%20checklist.jpgbusiness man pointing towards a checklistbusiness man pointing towards a checklist2026-10-14https://www.superfast-it.com/articles/thrive-at-work-wellbeing-accreditationhttps://www.superfast-it.com/hubfs/Andy%20Street%20-%20Mayor%20of%20Birmingham%20presenting%20Thrive%20at%20Work%20Awards.mp4/medium.jpgAndy Street - Mayor of Birmingham presenting Thrive at Work AwardsSuperfast IT has achieved foundation level for ‘Thrive at Work’; a structured, workplace health and wellbeing accreditation programme, backed by the West Midlands Combined Authority (WMCA). Thrive at Work Foundation certifies the Birmingham IT company’s commitment to improving employee wellbeing and marks a pinnacle step in Superfast IT’s journey to achieve Thrive at Work Bronze level certification.https://www.superfast-it.com/hubfs/Andy%20Street%20-%20Mayor%20of%20Birmingham%20presenting%20Thrive%20at%20Work%20Awards.mp4102nonoWest Midlands Combined AuthorityWellbeingThrive at workBirminghamhttps://www.superfast-it.com/hubfs/Thrive%20at%20Work%20Awards%20ceremony%20with%20Birmingham%20Mayor%20Andy%20Street.jpgThrive at Work Awards ceremony with Birmingham Mayor Andy StreetThrive at Work Awards ceremony with Birmingham Mayor Andy Streethttps://www.superfast-it.com/hubfs/Thrive%20at%20work%20certificate.jpgThrive at work certificateThrive at work certificatehttps://www.superfast-it.com/hubfs/Birmingham%20Tech%20Week%20Cyber%20Tuesday%20.jpgBirmingham Tech Week Cyber Tuesday Birmingham Tech Week Cyber Tuesday https://www.superfast-it.com/hubfs/INCREASED%20CYBER%20THREAT%20-%20UKRAINE%20CYBER%20WAR%20WEBINAR%20blog.jpgINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR blogINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR bloghttps://www.superfast-it.com/hubfs/IT%20staff%20working%20in%20modern%20environment.jpgIT staff working in modern environmentIT staff working in modern environmenthttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Mental%20Health%20an%20Productivity%20pilot%20copy.jpgMental Health an Productivity pilot copyMental Health an Productivity pilot copy2025-12-18https://www.superfast-it.com/articles/cyber-security-threats-accountants2025-11-17https://www.superfast-it.com/articles/superfast-it-west-midlands-cyber-resilience-centrehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Alison%20Hurst%20WMCRC%20Director%20and%20West%20Midlands%20Police%20Superintendent%20-%20low%20res.jpgAlison Hurst WMCRC Director and West Midlands Police Superintendent - low resAlison Hurst WMCRC Director and West Midlands Police Superintendent - low reshttps://www.superfast-it.com/hubfs/WE%E2%80%99RE%20EXHIBITING%20BCC%20Expo%202026.jpgWE’RE EXHIBITING BCC Expo 2026WE’RE EXHIBITING BCC Expo 2026https://www.superfast-it.com/hubfs/Superfast%20IT%20joins%20the%20West%20Midlands%20Cyber%20Resilience%20Centre%20to%20help%20small%20businesses%20with%20security.jpgSuperfast IT joins the West Midlands Cyber Resilience Centre to help small businesses with securitySuperfast IT joins the West Midlands Cyber Resilience Centre to help small businesses with securityhttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Business%20expo.jpegVisitors talking and networking at a business expo stand, engaging in conversation about services and opportunities in a busy professional setting.Business expohttps://www.superfast-it.com/hubfs/WE%E2%80%99RE%20EXHIBITING%20GBB%20Expo%202025.jpgWE’RE EXHIBITING GBB Expo 2025WE’RE EXHIBITING GBB Expo 20252025-11-19https://www.superfast-it.com/about/direct-debithttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-11-09https://www.superfast-it.com/articles/why-cyber-security-matters-for-non-profits-and-charities-todayhttps://www.superfast-it.com/hubfs/Manufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeg.jpgManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpegManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/Non-profit%20and%20Charities%20cybersecurity%20checklis.jpgNon-profit and Charities cybersecurity checklisNon-profit and Charities cybersecurity checklishttps://www.superfast-it.com/hubfs/ModernCybersecurity-ezgif.com-optijpeg.jpgModernCybersecurity-ezgif.com-optijpegModernCybersecurity-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/SME%20cyber%20security%20best%20practice.jpgSME cyber security best practiceSME cyber security best practicehttps://www.superfast-it.com/hubfs/Non-profitSEOblog120226.jpgNon-profitSEOblog120226Non-profitSEOblog1202262026-04-27https://www.superfast-it.com/reviewshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-26https://www.superfast-it.com/articles/business-it-support-costs-calculatorhttps://www.superfast-it.com/hubfs/videos/How%20much%20will%20our%20IT%20support%20cost%3F.mp4/medium.jpgHow much will our IT support cost?Always the burning question, how much does IT support cost? 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We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. 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The Birmingham based charity caters to families based all over the West Midlands. They use our managed IT service to ensure their small enterprise has access to remote IT support around the clock. Listen to Yvonne's experience in a case study that discusses an office move where IT was a big concern.https://www.superfast-it.com/hubfs/videos/Birmingham%20based%20charity%20Edwards%20Trust%20discuss%20their%20IT%20support.mp4118nonoIT servicesmanaged IT servicecharityIT supportnon-profitBirminghamcase studyhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Charity%20in%20Birminghams%20West%20Midlands.jpgEdwards Trust Charity in Birminghams West MidlandsEdwards Trust Charity in Birminghams West Midlandshttps://www.superfast-it.com/hubfs/Managed%20IT%20service%20provided%20to%20not%20for%20profit%20chaity.jpgManaged IT service provided to not for profit chaityManaged IT service provided to not for profit chaityhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Non%20profit%20and%20charity%20using%20IT%20support%20in%20Birmingham%20and%20the%20West%20Midlands.jpgNon profit and charity using IT support in Birmingham and the West MidlandsNon profit and charity using IT support in Birmingham and the West Midlandshttps://www.superfast-it.com/hubfs/Edwards%20Trust%20-%20IT%20support%20for%20this%20charity.pngEdwards Trust - IT support for this charityEdwards Trust - IT support for this charityhttps://www.superfast-it.com/hubfs/Technology%20partner%20to%20Birmingham%20based%20charity%20Edwards%20Trust.jpgTechnology partner to Birmingham based charity Edwards TrustTechnology partner to Birmingham based charity Edwards Trust2026-10-12https://www.superfast-it.com/articles/improving-wi-fi-router-security2025-11-12https://www.superfast-it.com/articles/9-steps-to-recovering-hacked-accounts-the-essential-guidehttps://www.superfast-it.com/hubfs/How%20to%20access%20and%20use%20our%20it%20support%20services.jpgHow to access and use our it support servicesHow to access and use our it support serviceshttps://www.superfast-it.com/hubfs/Good%20Business%20Charter%20accredited.jpgGood Business Charter accreditedGood Business Charter accreditedhttps://www.superfast-it.com/hubfs/9%20steps%20to%20recovering%20hacked%20accounts.jpg9 steps to recovering hacked accounts9 steps to recovering hacked accountshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Investors%20in%20people%20logo.jpgInvestors in people logoInvestors in people logohttps://www.superfast-it.com/hubfs/Screenshot%202024-03-21%201.11.33%20AM.pngScreenshot 2024-03-21 1.11.33 AMScreenshot 2024-03-21 1.11.33 AM2025-12-22https://www.superfast-it.com/articles/not-included-it-supporthttps://www.superfast-it.com/hubfs/videos/Can%20we%20take%20care%20of%20your%20other%20IT%20needs.mp4/medium.jpgOur IT project work: WiFi, internet and connectivity, servers, data back-up, security, Microsoft 365, network cabling, cloud computing and cloud telephonesCan you take care of other IT projects and IT infrastructure upgrades? What technology services do we provide outside of our managed IT service agreement? Yes, and we have been involved in some really exciting projects over the past 12 months. This type of project work is undertaken outside of you IT Managed Service Agreement and would include: · Internet connections – advising and managing upgrades to ensure you have a fast internet connection. · Installation, maintenance and back-up of servers · Cloud computing – we can help with your transition to the cloud and then maintain it as part of your ongoing monthly fee · If your supply chain require you to meet certain security requirements. We can help you to meet those requirements, and even help you to submit and pass cyber essentials certification. · We can help you to access where automation can be added across your IT systems to place repetitive manual tasks · Install the physical cabling in your office (network cabling) · Supply computer and network equipment – where we can get the best deals because of the volumes we order and our established relationships with suppliers · Cloud telephone systems – which have been very popular since lockdown. · Microsoft 365 licensing · And projects to design and implement technology solutionshttps://www.superfast-it.com/hubfs/videos/Can%20we%20take%20care%20of%20your%20other%20IT%20needs.mp456nonotechnology serviceswifiit supportmanaged it servicescloud telephoneit equipmentcybersecuritysupply chain securityit projectmicrosoft 365serversconnectivityit systemsnetwork cablingcloud computingit services birminghaminternetit infrastructurehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/in-house%20vv%20outsourced%20IT%20support%20-%20advatages%20of%20outsoured%20IT%20-%20pros%20and%20cons.jpgin-house vv outsourced IT support - 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https://www.superfast-it.com/hubfs/Hybrid%20war%20with%20Russia%20-%20Advisory%20from%20the%20National%20Cyber%20Security%20Centre%20on%20actions%20during%20heightened%20cyber%20threats.jpgHybrid war with Russia - Advisory from the National Cyber Security Centre on actions during heightened cyber threatsHybrid war with Russia - Advisory from the National Cyber Security Centre on actions during heightened cyber threatshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/ISO%2027001%20consultant.jpgISO 27001 consultantISO 27001 consultant2025-11-19https://www.superfast-it.com/about/case-studies/npa-remote-working-pandemichttps://www.superfast-it.com/hubfs/videos/Adapting%20to%20the%20pandemic%20NPA.mp4/medium.jpgAdapting to the pandemic: Remote working case studyMoving 200 staff to remote working in a quick turnaround, all while remaining 24-7 operational. Nick Hancock, Managing Director of home emergency experts, NPA, discusses how Superfast IT facilitated a smooth transition to remote working during the pandemic. The pandemic could have been a disaster for NPA. Their workforce had to be transited to remote working very quickly, without downtime. None of their team members were set up to work from home. Additional security, telephony amendments, and new laptops had to be set up and delivered to their workforce, who also had to be trained on how to securely work remotely. See full case study: https://www.superfast-it.com/case-study/npa-remote-working-pandemic IT CHALLENGES -NPA operations needed to continue 24/7 during the transition to remote working -None of their staff had ever worked remotely -Telephone systems needed extra cybersecurity -Telephony needed to be altered to work with workers home WiFi -New laptops needed to be ordered, configured and issued to workers homes -Staff needed training on how to use IT and telephone systems from home SOLUTION -Extra security implemented to NPA claims handling system. -Telephony system were adapted so their team could work off individuals own Wi-Fi connections. - PCs and laptops were ordered, configured and delivered to team across Halesowen, Birmingham. and the West Midlands. - Team received training on how to use new IT and telephone systems from home, with ongoing support.https://www.superfast-it.com/hubfs/videos/Adapting%20to%20the%20pandemic%20NPA.mp4154nonoremote workingbirminghamit supportwfhwork from homehttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPAhttps://www.superfast-it.com/hubfs/Remote%20working%20case%20study%20with%20NPA.jpgRemote working case study with NPARemote working case study with NPA2026-10-12https://www.superfast-it.com/articles/superfast-it-to-exhibit-at-greater-birmingham-business-expo-2025https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Birmingham%20Tech%20Week%20Cyber%20Tuesday%20.jpgBirmingham Tech Week Cyber Tuesday Birmingham Tech Week Cyber Tuesday https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Business%20expo.jpegVisitors talking and networking at a business expo stand, engaging in conversation about services and opportunities in a busy professional setting.Business expohttps://www.superfast-it.com/hubfs/WE%E2%80%99RE%20EXHIBITING%20GBB%20Expo%202025.jpgWE’RE EXHIBITING GBB Expo 2025WE’RE EXHIBITING GBB Expo 2025https://www.superfast-it.com/hubfs/Superfast%20IT%20joins%20the%20West%20Midlands%20Cyber%20Resilience%20Centre%20to%20help%20small%20businesses%20with%20security.jpgSuperfast IT joins the West Midlands Cyber Resilience Centre to help small businesses with securitySuperfast IT joins the West Midlands Cyber Resilience Centre to help small businesses with security2025-12-09https://www.superfast-it.com/services/it-support/outsourced-it-support-serviceshttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/IT%20Asset%20management%20for%20SMEs.jpgIT Asset management for SMEsIT Asset management for SMEshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/IT%20support%20in%20Birmingham.%20Service%20desk%20manager%20helping%20a%20client%20in%20Birmingham%20with%20IT%20support..jpgIT support in Birmingham. Service desk manager helping a client in Birmingham with IT support.IT support in Birmingham. Service desk manager helping a client in Birmingham with IT support.https://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Glowing%20AI%20Assistant%20Orb%20With%20Floating%20Data%20Cards.pngGlowing AI Assistant Orb With Floating Data CardsGlowing AI Assistant Orb With Floating Data Cardshttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-12026-10-12https://www.superfast-it.com/articles/what-microsofts-on-premise-exchange-server-vulnerability-means-to-businesses-https://www.superfast-it.com/hubfs/What%20the%20on-premise%20Microsoft%20Exchange%20Server%20vulnerability%20means%20to%20businesses.mp4/medium.jpgWhat the on-premise Microsoft Exchange Server vulnerability means to businessesBusinesses with on-premise Microsoft Exchange Server have been affected by the vulnerability, specifically their Outlook email and calendar. Businesses with Office 365, have not been affected. In this video, Mark explains what has happened – what is the on-premise Microsoft Exchange Server vulnerability, how it affects businesses and what to do next: Who has been affected? What programs are affected and what has been stolen? How could cyber criminals gain access? How do I find out if I have affected? What should I do if I have a on-premise Microsoft Exchange Server? What to do next? What are my options? A Chinese, state-sponsored hacker called ‘Hafnium’ is thought to be behind the attack.https://www.superfast-it.com/hubfs/What%20the%20on-premise%20Microsoft%20Exchange%20Server%20vulnerability%20means%20to%20businesses.mp4121nonoMicrosofton-premise servervulnerabilityexchange serverhafniumhttps://www.superfast-it.com/hubfs/what%20is%20phishing.jpgwhat is phishingwhat is phishinghttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/An%20image%20of%20a%20small%20business%20office%20with%20employees%20working%20on%20computers%2c%20with%20a%20team%20of%20IT%20professionals%20monitoring%20the%20network%2c%20providing%20cybersecuri.jpegSmall business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurity.An image of a small business office with employees working on computers, with a team of IT professionals monitoring the network, providing cybersecurihttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/KASEYA%20HACK%20AFFECTING%20BUSINESSES%20WORLDWIDE.jpgKASEYA HACK AFFECTING BUSINESSES WORLDWIDEKASEYA HACK AFFECTING BUSINESSES WORLDWIDEhttps://www.superfast-it.com/hubfs/recent%20cyber-attack%20on%20Microsoft%20Exchange%20Server%20.jpgrecent cyber-attack on Microsoft Exchange Server recent cyber-attack on Microsoft Exchange Server 2026-02-26https://www.superfast-it.com/articles/downloadable-cybersecurity-employee-training-email-campaign-templatehttps://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster https://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/ModernCybersecurity-ezgif.com-optijpeg.jpgModernCybersecurity-ezgif.com-optijpegModernCybersecurity-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employees2025-12-17https://www.superfast-it.com/about/legal/terms-of-website-use/https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-10-08https://www.superfast-it.com/articles/why-you-need-it-strategic-planninghttps://www.superfast-it.com/hubfs/WE%E2%80%99RE%20EXHIBITING%20BCC%20Expo%202026.jpgWE’RE EXHIBITING BCC Expo 2026WE’RE EXHIBITING BCC Expo 2026https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20strategic%20planning.jpgIT strategic planningIT strategic planninghttps://www.superfast-it.com/hubfs/ModernCybersecurity-ezgif.com-optijpeg.jpgModernCybersecurity-ezgif.com-optijpegModernCybersecurity-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/strongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resize.jpgstrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resizestrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resize2026-02-11https://www.superfast-it.com/articles/best-time-to-replace-a-laptop-or-computerhttps://www.superfast-it.com/hubfs/videos/Best%20time%20to%20buy%20a%20new%20PC%20or%20laptop.mp4/medium.jpgBest time to upgrade your PC or laptopThe trigger to buy a new PC or laptop is pretty simple most of the time – when it stops switching on! However, there are tell-tail signs when your computer needs an upgrade. Understand the best time to buy or invest in a new computer and replace an old PC or laptop. When should I invest in a new laptop or PC? It’s important to remember that a laptop or PC should: Enable you to be productive and perform your job effectively and efficiently Keep your data and IT systems secure Our guide is based on these two fundamental principles. If your computer hits any one of the criteria below, then it’s time to upgrade: 1. Your operating system is no longer supported 2. You are no longer supported by the manufacturer 3. PC or laptop is running slow 4. PC or laptop’s fan is loud and feel hot to touch 5. Screen is not working properly 6. 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what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Managed%20IT%20Service%20in%20Dudley.pngManaged IT Service in DudleyManaged IT Service in Dudleyhttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/Glowing%20AI%20Assistant%20Orb%20With%20Floating%20Data%20Cards.pngGlowing AI Assistant Orb With Floating Data CardsGlowing AI Assistant Orb With Floating Data Cardshttps://www.superfast-it.com/hubfs/Dudley%20remote%20IT%20support-1.pngDudley remote IT support-1Dudley remote IT support-1https://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Co-ordsport%20distributors%20motorsport%20and%20automotive%20that%20needed%20remote%20IT%20support%20in%20Tipton%20dudley.pngCo-ordsport distributors motorsport and automotive that needed remote IT support in Tipton dudleyCo-ordsport distributors motorsport and automotive that needed remote IT support in Tipton dudleyhttps://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/Dudley%20engineering%20and%20manufacturing%20business%20Alloy%20Heat%20Treatment%20.pngDudley engineering and manufacturing business Alloy Heat Treatment Dudley engineering and manufacturing business Alloy Heat Treatment https://www.superfast-it.com/hubfs/IT%20support%20Dudley.pngIT support DudleyIT support Dudleyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20services%20Dudley%20borough.pngIT services Dudley boroughIT services Dudley boroughhttps://www.superfast-it.com/hubfs/Coordsport%20needed%20IT%20support%20tipton%20west%20bromwich.pngCoordsport needed IT support tipton west bromwichCoordsport needed IT support tipton west bromwichhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/IT%20support%20Dudley%20and%20Tipton.jpegIT support Dudley and TiptonIT support Dudley and Tiptonhttps://www.superfast-it.com/hubfs/IT%20Asset%20management%20for%20SMEs.jpgIT Asset management for SMEsIT Asset management for SMEs2026-10-08https://www.superfast-it.com/cyber-security/cyber-security-audit-serviceshttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/co-ordsport_testimonial-250x125.pngco-ordsport_testimonial-250x125co-ordsport_testimonial-250x125https://www.superfast-it.com/hubfs/copilot%20v%20claude%20comparison.jpgcopilot v claude comparisoncopilot v claude comparisonhttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20in%20Birmingham%20helping%20clients%20with%20IT%20needs..jpgSuperfast IT support in Birmingham helping clients with IT needs.Superfast IT support in Birmingham helping clients with IT needs.https://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/Gordon%20Moody%20Logo.pngGordon Moody LogoGordon Moody Logohttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/wilkes-tranter-testimonial-250x125.pngwilkes-tranter-testimonial-250x125wilkes-tranter-testimonial-250x125https://www.superfast-it.com/hubfs/IT%20support%20in%20Birmingham.%20Service%20desk%20manager%20helping%20a%20client%20in%20Birmingham%20with%20IT%20support..jpgIT support in Birmingham. 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