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WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computingOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computinghttps://www.superfast-it.com/hubfs/recent%20cyber-attack%20on%20Microsoft%20Exchange%20Server%20.jpgrecent cyber-attack on Microsoft Exchange Server recent cyber-attack on Microsoft Exchange Server https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/KASEYA%20HACK%20AFFECTING%20BUSINESSES%20WORLDWIDE.jpgKASEYA HACK AFFECTING BUSINESSES WORLDWIDEKASEYA HACK AFFECTING BUSINESSES WORLDWIDE2025-11-19https://www.superfast-it.comhttps://www.superfast-it.com/hubfs/videos/Introduction%20to%20IT%20support%20services%20and%20cybersecurity%20at%20Superfast%20IT.mp4/medium.jpgIntroducing IT support services and cybersecurity at Superfast IT - everything you need to know about usIf you’re considering outsourcing your IT support services or cybersecurity, or if you are looking for a new technology partner, we know that you will have a lot of questions and concerns. But you can stop worrying because that’s why we have created this video. We want you to be informed. By the end of this video, we will have answered our most frequently asked questions about who we are, who we work with, how much we cost, our service and coverage. In this video we answer: How much does IT support and Cybersecurity cost? Who are Superfast IT? What services do we offer? Can you take care of all of our other IT needs? Who do we work with? Welcome to Superfast IT. If you're an ambitious small business or start-up with between 10-100 employees looking to outsource your IT and cybersecurity, we can help. We have made it our mission to help SMEs to optimise their technology – this is my passion still today. We now have a team of 12 supporting more than 70 companies and 1,500 people across the West Midlands. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee – outsourcing to experts. Solving your day-to-day issues, but also partnering with us to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most of their IT which equates to less downtime and more productivity. Aside from the day to day issues we also provide: • Internet and wifi • Servers • Cloud computing • Security requirements for supply chain + cyber essentials certification. • Automation • Installation of physical cabling in offices (for networking) • Computer equipment • Cloud telephone systems • Microsoft 365 licensing •.Projects to design and implement technology solutions What hours do you cover? Will I have to sign a long contract? How do we access support? How will you back-up our systems? How will you keep us safe (cyber security)?https://www.superfast-it.com/hubfs/videos/Introduction%20to%20IT%20support%20services%20and%20cybersecurity%20at%20Superfast%20IT.mp4638nonoIT servicessecurity compliancewifiit supportcyber securitydatawolverhamptonstourbridgeworcesterdudleynetworkingback-uphagleycybersecurity for businesseskidderminstersecurityautomationbirminghamserverswest midlandscablingcloud computinginternethttps://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp4/medium.jpgTrusted partner in ITUnderstand how Superfast IT has become a trusted IT partner to many small businesses in Birmingham and the West Midlands: "When we chose Superfast as our partner to provide the IT support, we knew that we would need to choose somebody that we trusted and would help the business and really be a partner to us. "So we've been working with Superfast for around four to five years and we can honestly say that they're actually part of our business. Anything that we do in the way of new new services. We include them as part of that and the reason we do that is because in effect they are an outsourced part of our business. "We rely on them. We have confidence in them. We understand the pricing mechanism. "It's clear as we grow, we know what our increased prices will be and that's all part of having that day today working relationship of trust and and and real support to the business." Nick Hancock Managing Director, NPA 24/7https://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp458nonoIT supportBirminghamwhy us?https://www.superfast-it.com/hubfs/videos/Birmingham%20based%20charity%20Edwards%20Trust%20discuss%20their%20IT%20support.mp4/medium.jpgBirmingham based charity Edward's Trust discuss their IT supportThe CEO of Edward's Trust talks about her experiences using IT support services at Superfast IT. The Birmingham based charity caters to families based all over the West Midlands. They use our managed IT service to ensure their small enterprise has access to remote IT support around the clock. Listen to Yvonne's experience in a case study that discusses an office move where IT was a big concern.https://www.superfast-it.com/hubfs/videos/Birmingham%20based%20charity%20Edwards%20Trust%20discuss%20their%20IT%20support.mp4118nonoIT servicesmanaged IT servicecharityIT supportnon-profitBirminghamcase studyhttps://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4/medium.jpgNPA - IT support exampleNick Hancock, Managing Director of home emergency experts, NPA, based in Halesowen, West Midlands, discusses they found a cost effective IT solution, with 24-7 coverage and flexibility in service and pricing to complement their ambitious growth plans.https://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4318nonoCase studyHalesowenIT supportWest MidlandsNPAhttps://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/Small%20business%20IT%20support%20case%20study.jpgSmall business IT support case studySmall business IT support case studyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Wolverhampton%20based%20BCRS%20and%20their%20IT%20support%20.pngWolverhampton based BCRS and their IT support Wolverhampton based BCRS and their IT support https://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/Autism%20West%20Midlands%20-%20charity%20based%20in%20Smethwick%20Sandwell%20and%20Birmingham.pngAutism West Midlands - 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IT support for this charityEdwards Trust - IT support for this charityhttps://www.superfast-it.com/hubfs/Superfast%20IT%20Office%20Working-.webpSuperfast IT Office Working-Superfast IT Office Working-https://www.superfast-it.com/hubfs/it%20support%20buyers%20guide%20front%20cover-2.pngit support buyers guide front cover-2it support buyers guide front cover-2https://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-12026-10-01https://www.superfast-it.com/about/case-studies/big-buttonhttps://www.superfast-it.com/hubfs/big%20button%20logo.pngbig button logobig button logohttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-04-01https://www.superfast-it.com/about/case-studies/edwards-trusthttps://www.superfast-it.com/hubfs/videos/Birmingham%20based%20charity%20Edwards%20Trust%20discuss%20their%20IT%20support.mp4/medium.jpgBirmingham based charity Edward's Trust discuss their IT supportThe CEO of Edward's Trust talks about her experiences using IT support services at Superfast IT. The Birmingham based charity caters to families based all over the West Midlands. They use our managed IT service to ensure their small enterprise has access to remote IT support around the clock. 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Service desk manager helping a client in Birmingham with IT support.IT support in Birmingham. 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At first, he worked with large enterprises such as the NHS, Britvic and BMW, before his accountant asked him to help with their IT support services. James was then referred to his accountant' clients and since then James has focussed on working with SMEs. We get a lot of satisfaction in making a big difference -providing IT support for small and medium sized companies in the West Midlands. We have made it our mission to help SMEs to optimise their technology – this is our passion still today. Our clients like our service and we have grown through their word-of-mouth and referrals. We now have a team of 12 supporting more than 70 companies and 1,500 people in Birmingham, Wolverhampton, Stourbridge, Dudley, Bromsgrove, Worcester, Kidderminster, Sandwell and the wider Black Country Why are we called Superfast? You might be wondering about how our business name cam about. You have probably guessed it; we were told so often that we had a speedy response, that we named our business Superfast IT. And we have built our entire operation around solving your IT issues in the fastest possible time.https://www.superfast-it.com/hubfs/Who%20are%20Superfast%20IT.mp462nonoit consultancyit support birminghamit projectwest midlandsit servicestechnology supportcybersecuritysmall businessAbout ushttps://www.superfast-it.com/hubfs/videos/About%20Superfast%20IT%20and%20our%20team-1.mp4/medium.jpgAbout Superfast IT and our team-1About Superfast IT and our team-1https://www.superfast-it.com/hubfs/videos/About%20Superfast%20IT%20and%20our%20team-1.mp415nonohttps://www.superfast-it.com/hubfs/Who%20do%20we%20work%20with-1.mp4/medium.jpgWho we work with and industries we coverWe work alongside business owners and senior business leaders, where IT is not their primary responsibility. They don’t want to get bogged down with day to day IT and technology issues. They don’t want the hassle with sourcing or dealing with multiple technology suppliers. So they come to us as trusted advisors. We're trusted by more than 70 companies in the West Midlands. Our largest client is a 24/7 operation and has more than 150 staff, the smallest is a team of just two. We have some great clients across all different sectors: Call centres Charities and non profits, Food distributors, Manufacturers of building products, Makers of children's bikes, Shop fitting, Industrial machinery, Financial services Professional services Manufacturing and engineering Property and construction Warehousing and distribution Gyms and retailers The common factor among all these is the technology that they use and that's what we excel in, the networks, computers, servers, security, backups, internet connections, and Microsoft 365. 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They needed complete IT infrastructure installation, from cloud to cabling and servers. Nick Hancock, Managing Director of home emergency experts, NPA, discusses their successful office move, from a fully managed office to their own, while fully maintaining business operations. Read the full case study: https://www.superfast-it.com/case-study/npa-office-move NPA had reached capacity at their office. Their team was growing quickly and needed to move into an office that could accommodate their fast growing team. At the time, NPA's office was fully managed and they were not responsible for any of the offices IT, internet, or network cabling. Moving office meant starting from scratch; from installing cabling inside the office to moving servers and ensuring cloud services were installed and available to their team during the move. IT CHALLENGES - NPA operations needed to continue 24/7 during the office move. - They starting from scratch. Moving from a fully served office, where the IT infrastructure was complete and not their responsibility, to their own premises. - From office layout, cabling and servers, to cloud installation, the entire office IT infrastructure needed to be planned, executed and completed within agreed timeframes and budget. SOLUTION - NPA utilised a mixture of Superfast IT support and services, including IT consultancy to plan and deliver the new IT infrastructure. - Superfast IT became a part of the NPA project management team for the office move, attending meetings and advising on IT options during the project - NPA took advantage of Superfast IT's lead IT consultants knowledge. - Superfast advised on the office layout and were responsible for network cabling, the complete rebuild of the server room and the installation of all the cloud services.https://www.superfast-it.com/hubfs/videos/NPA%20office%20move%20case%20study01.mp484nonooffice movebirminghamIT supportmoving officeshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/NPA.jpgNPANPAhttps://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPA2026-04-01https://www.superfast-it.com/articles/superfast-it-proud-to-support-the-black-country-chamber-of-commercehttps://www.superfast-it.com/hubfs/Andre%20Huggins%20-%20Blog%20Post%20image.jpgAndre Huggins - Blog Post imageAndre Huggins - Blog Post imagehttps://www.superfast-it.com/hubfs/WE%E2%80%99RE%20EXHIBITING%20BCC%20Expo%202026.jpgWE’RE EXHIBITING BCC Expo 2026WE’RE EXHIBITING BCC Expo 2026https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/James%20Cash%2c%20Founder%20and%20Managing%20Director%20at%20Superfast%20IT%20signs%20Armed%20Forces%20Covenant%202.jpgJames Cash, Founder and Managing Director at Superfast IT signs Armed Forces Covenant 2James Cash, Founder and Managing Director at Superfast IT signs Armed Forces Covenant 2https://www.superfast-it.com/hubfs/BCCC%20Superfast%20Partnerhship.jpgBCCC Superfast PartnerhshipBCCC Superfast Partnerhship2026-01-30https://www.superfast-it.com/it-support/stourbridge/https://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/videos/Remote%20Managed%20IT%20support%20Stourbridge%20and%20Kingswinford-1.mp4/medium.jpgRemote Managed IT support Stourbridge and Kingswinford-1Remote Managed IT support Stourbridge and Kingswinford-1https://www.superfast-it.com/hubfs/videos/Remote%20Managed%20IT%20support%20Stourbridge%20and%20Kingswinford-1.mp418nonohttps://www.superfast-it.com/hubfs/videos/IT%20Support%20for%20small%20businesses%20in%20Stourbridge.mp4/medium.jpgIT Support for small businesses in StourbridgeIT Support for small businesses in Stourbridgehttps://www.superfast-it.com/hubfs/videos/IT%20Support%20for%20small%20businesses%20in%20Stourbridge.mp410nonohttps://www.superfast-it.com/hubfs/videos/IT%20company%20Stourbridge.mp4/medium.jpgIT company StourbridgeIT company Stourbridgehttps://www.superfast-it.com/hubfs/videos/IT%20company%20Stourbridge.mp422nonohttps://www.superfast-it.com/hubfs/IT%20company%20in%20Stourbridge.pngIT company in StourbridgeIT company in Stourbridgehttps://www.superfast-it.com/hubfs/The%20Boro%20Foundry%20Ltd%20Lye%2c%20Stourbridge%20manufacturers%20that%20use%20our%20IT%20support%20services.jpgThe Boro Foundry Ltd Lye, Stourbridge manufacturers that use our IT support servicesThe Boro Foundry Ltd Lye, Stourbridge manufacturers that use our IT support serviceshttps://www.superfast-it.com/hubfs/Business%20insurance%20brokers%20&%20advisors%20based%20in%20Hagley%20Stourbridge%20Gravity%20Risk.jpg.pngBusiness insurance brokers & advisors based in Hagley Stourbridge Gravity Risk.jpgBusiness insurance brokers & advisors based in Hagley Stourbridge Gravity Risk.jpghttps://www.superfast-it.com/hubfs/Managed%20IT%20services%20Stourbridge.pngManaged IT services StourbridgeManaged IT services Stourbridgehttps://www.superfast-it.com/hubfs/Kingswinford%20based%20chartered%20accountants%20Wilkes%20Tranter.pngKingswinford based chartered accountants Wilkes TranterKingswinford based chartered accountants Wilkes Tranterhttps://www.superfast-it.com/hubfs/IT%20support%20Stourbridge.pngIT support StourbridgeIT support Stourbridgehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Help%20Harry%20Help%20Others%20Annual%20Ball%20HHHOAnnualBall.jpgHelp Harry Help Others Annual Ball HHHOAnnualBallHelp Harry Help Others Annual Ball HHHOAnnualBallhttps://www.superfast-it.com/hubfs/Local%20IT%20company%20Stourbridge%20and%20Kingswinford%20for%20Managed%20IT%20service%2c%20small%20businesses.pngLocal IT company Stourbridge and Kingswinford for Managed IT service, small businessesLocal IT company Stourbridge and Kingswinford for Managed IT service, small businesseshttps://www.superfast-it.com/hubfs/Remote%20IT%20support%20in%20Stourbridge%20and%20Kinswinford.pngRemote IT support in Stourbridge and KinswinfordRemote IT support in Stourbridge and Kinswinfordhttps://www.superfast-it.com/hubfs/INCREASED%20CYBER%20THREAT%20-%20UKRAINE%20CYBER%20WAR%20WEBINAR%20blog.jpgINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR blogINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR bloghttps://www.superfast-it.com/hubfs/IT%20support%20cost%20calulator%20-%20it%20support%20cost%20for%20small%20business.jpgIT support cost calulator - it support cost for small businessIT support cost calulator - it support cost for small businesshttps://www.superfast-it.com/hubfs/Find%20your%20remote%20IT%20support%20Stourbridge.pngFind your remote IT support StourbridgeFind your remote IT support Stourbridgehttps://www.superfast-it.com/hubfs/remote%20IT%20support%20services%20Stourbridge%20-1.jpegremote IT support services Stourbridge -1remote IT support services Stourbridge -12026-04-30https://www.superfast-it.com/articles/what-is-office-365https://www.superfast-it.com/hubfs/Microsoft%20Delve.jpgMicrosoft DelveMicrosoft Delvehttps://www.superfast-it.com/hubfs/Compare%20Microsoft%20Office%20365%20plans.jpgCompare Microsoft Office 365 plansCompare Microsoft Office 365 planshttps://www.superfast-it.com/hubfs/Microsoft%20365%20Business%20Premium.jpgMicrosoft 365 Business PremiumMicrosoft 365 Business Premiumhttps://www.superfast-it.com/hubfs/Microsoft%20price%20increase%20UK%20March%202022.jpgMicrosoft price increase UK March 2022Microsoft price increase UK March 2022https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/MS_Silver_Cloud_Solutions-300x62-1.pngMS_Silver_Cloud_Solutions-300x62-1MS_Silver_Cloud_Solutions-300x62-12025-11-19https://www.superfast-it.com/articles/thrive-at-work-wellbeing-accreditationhttps://www.superfast-it.com/hubfs/Andy%20Street%20-%20Mayor%20of%20Birmingham%20presenting%20Thrive%20at%20Work%20Awards.mp4/medium.jpgAndy Street - Mayor of Birmingham presenting Thrive at Work AwardsSuperfast IT has achieved foundation level for ‘Thrive at Work’; a structured, workplace health and wellbeing accreditation programme, backed by the West Midlands Combined Authority (WMCA). Thrive at Work Foundation certifies the Birmingham IT company’s commitment to improving employee wellbeing and marks a pinnacle step in Superfast IT’s journey to achieve Thrive at Work Bronze level certification.https://www.superfast-it.com/hubfs/Andy%20Street%20-%20Mayor%20of%20Birmingham%20presenting%20Thrive%20at%20Work%20Awards.mp4102nonoWest Midlands Combined AuthorityWellbeingThrive at workBirminghamhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Thrive%20at%20Work%20Awards%20ceremony%20with%20Birmingham%20Mayor%20Andy%20Street.jpgThrive at Work Awards ceremony with Birmingham Mayor Andy StreetThrive at Work Awards ceremony with Birmingham Mayor Andy Streethttps://www.superfast-it.com/hubfs/Thrive%20at%20work%20certificate.jpgThrive at work certificateThrive at work certificatehttps://www.superfast-it.com/hubfs/Birmingham%20Tech%20Week%20Cyber%20Tuesday%20.jpgBirmingham Tech Week Cyber Tuesday Birmingham Tech Week Cyber Tuesday https://www.superfast-it.com/hubfs/INCREASED%20CYBER%20THREAT%20-%20UKRAINE%20CYBER%20WAR%20WEBINAR%20blog.jpgINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR blogINCREASED CYBER THREAT - UKRAINE CYBER WAR WEBINAR bloghttps://www.superfast-it.com/hubfs/Mental%20Health%20an%20Productivity%20pilot%20copy.jpgMental Health an Productivity pilot copyMental Health an Productivity pilot copyhttps://www.superfast-it.com/hubfs/IT%20staff%20working%20in%20modern%20environment.jpgIT staff working in modern environmentIT staff working in modern environment2025-12-18https://www.superfast-it.com/articles/remote-working-managing-cybersecurity-risks-in-9-stepshttps://www.superfast-it.com/hubfs/seneca-cyber-security.jpegSeneca Cyber Securityseneca-cyber-securityhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IASME%20Cyber%20Essentials.jpgIASME Cyber EssentialsIASME Cyber Essentialshttps://www.superfast-it.com/hubfs/Cyber%20Essentials%20checklist%20for%20your%20IT%20company.jpgCyber Essentials checklist for your IT companyCyber Essentials checklist for your IT companyhttps://www.superfast-it.com/hubfs/Remote%20working%20Managing%20cybersecurity%20risks%20in%209%20steps-1.jpgRemote working Managing cybersecurity risks in 9 steps-1Remote working Managing cybersecurity risks in 9 steps-12026-04-24https://www.superfast-it.com/articles/cyber-security-costhttps://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employeeshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/cyber-security-1.jpgA man typing on his keyboard, and different cyber security phrases scattered around him.cyber-security-1https://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster 2025-12-17https://www.superfast-it.com/articles/supercharge-your-small-business-with-the-power-of-ai-and-chatgpthttps://www.superfast-it.com/hubfs/cheat-sheet.pngcheat-sheetcheat-sheethttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/MSP%20helping%20defend%20businesses.jpgMSP helping defend businessesMSP helping defend businesseshttps://www.superfast-it.com/hubfs/AI%20positioned%20behind%20everyday%20office%20icons..jpgAI positioned behind everyday office icons.AI positioned behind everyday office icons.https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20modern%20office%20setting%20with%20a%20small%20business%20owner%20at%20a%20sleek%20desk%20surrounded%20by%20technology%20The%20owner%20a%20middleaged%20South%20Asian%20man%20is%20focused%20on%20a%20laptop%20displaying%20a%20colorful%20dashboard%20of%20automated%20workflows%20and%20analytics%20A%20large-1.jpegThe image features a modern office setting with an SMB owner at a desk surrounded by technology, and a man is focused on a laptop displaying a dashboard of analytics.The image features a modern office setting with a small business owner at a sleek desk surrounded by technology The owner a middleaged South Asian man is focused on a laptop displaying a colorful dashboard of automated workflows and analytics A large-1https://www.superfast-it.com/hubfs/AdobeStock_563747690.jpegAdobeStock_563747690AdobeStock_5637476902025-12-18https://www.superfast-it.com/articles/reframing-it-from-business-risk-to-business-driverhttps://www.superfast-it.com/hubfs/strongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resize.jpgstrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resizestrongcybersecuritypreventinghackersfromattackingyourbusinesswiththehelpofareliableITsupportteam-1-ezgif.com-resizehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IT%20support%20cost%20calulator%20-%20it%20support%20cost%20for%20small%20business.jpgIT support cost calulator - it support cost for small businessIT support cost calulator - it support cost for small businesshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/it-support-cost-birmingham-2.jpgBirmingham city centre with a £50 note blended into the background.it-support-cost-birmingham-2https://www.superfast-it.com/hubfs/remote%20vs%20onsite%20it%20support%20image..jpgremote vs onsite it support image.remote vs onsite it support image.2026-02-06https://www.superfast-it.com/articles/whats-included-in-our-enhanced-cybersecurity-packhttps://www.superfast-it.com/hubfs/videos/Enhanced%20Security%20Package%20What%20is%20included%20and%20why%3F.mp4/medium.jpgEnhanced Security Package: What is included and why?We recommend having the Enhanced pack, which is and robust and ideal for a small or medium sized business based in Birmingham, Black Country and the West Midlands. The video details how the enhanced pack covers the three main cyber weaknesses of SME’s: SME’s three main cybersecurity defence weaknesses and how to address them We have found that there are three main weaknesses in small businesses' cybersecurity defences: 1. Lack of security awareness amongst staff Cyber Awareness Training and simulation People are often the weakest link in cybersecurity defences, and a general lack of security awareness amongst staff is a real problem. To address this, we've included ongoing security awareness training. We deliver the training electronically by enrolling your team in carefully crafted online courses which teach them the skills they need to protect your business in bite-sized chunks. Each five-to-ten-minute module has a quick test at the end to check their understanding, and we further test their skills through simulated phishing attacks. Each month we give you a report to let you know which staff have completed their training and those who may be susceptible to being tricked. With security awareness training, your team will incrementally improve their skills and better protect your business. 2. Inability to detect and respond to cyber-attacks Dark Web Monitoring To guard against those who use the same password on multiple sites and who have had passwords compromised, we include monitoring the Internet for stolen passwords to get them changed. Endpoint detection and response The next component of the Enhanced Security Pack is security incident detection and response. We'll deploy advanced endpoint detection and response software to each of your computers to detect cybersecurity attacks and stop them in their tracks. Using this software, our security operations centre monitors the processes running on your machines to identify and remediate any threats. When malicious behaviour is detected, the system will roll back files to previous safe versions by tracking your devices' changes. This solution's providers are so confident in their ability; they provide a one million dollar warranty to cover ransomware costs in the unlikely event that they can't protect or remediate against an attack. 3. Not thoroughly testing disaster recovery plans Disaster recovery testing The crucial third component of our Enhanced Security Pack is server disaster recovery testing. Once a year, we'll take your server back-ups and use them to create a virtual copy of your IT systems in our datacentre. Doing this provides you with the added reassurance that we could use your back-ups to get you up and running in the shortest possible time if the need arose. What Next? So now you know the main benefits of opting-in to the Enhanced Security Pack. Your team will be better prepared to protect your business from cyber-attack. You'll have an advanced system to detect and protect against cyber-attack. And you'll have the peace of mind that comes from knowing we've carried out a full disaster recovery test using your server backups. Pricing for the Enhanced Security Pack is calculated based on the number of people, workstations and servers you have, so you'll only pay for what you need. To get a tailored quote for Enhanced Security, email us at support@superfast-it.com.https://www.superfast-it.com/hubfs/videos/Enhanced%20Security%20Package%20What%20is%20included%20and%20why%3F.mp4218nonoCybersecuritysmehow to protect your businesshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Malware-1-e1517497174948.pngMalware-1-e1517497174948Malware-1-e1517497174948https://www.superfast-it.com/hubfs/Outsourced%20IT%20infrastucture%20projects%20and%20upgrades%20-%20WiFi%20&%20internet%2c%20servers%2c%20data%20back-up%2c%20security%2c%20Microsoft%20365%20&%20cloud%20computing.jpgOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computingOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computinghttps://www.superfast-it.com/hubfs/IT%20strategic%20planning.jpgIT strategic planningIT strategic 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serviceshttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/images/cyberEssentials_PLUS.pngcyberEssentials_PLUScyberEssentials_PLUShttps://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn 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support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/Arrown%20down.jpgArrown downArrown downhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-12026-09-15https://www.superfast-it.com/articles/what-microsofts-on-premise-exchange-server-vulnerability-means-to-businesses-https://www.superfast-it.com/hubfs/What%20the%20on-premise%20Microsoft%20Exchange%20Server%20vulnerability%20means%20to%20businesses.mp4/medium.jpgWhat the on-premise Microsoft Exchange Server vulnerability means to businessesBusinesses with on-premise Microsoft Exchange Server have been affected by the vulnerability, specifically their Outlook email and calendar. Businesses with Office 365, have not been affected. In this video, Mark explains what has happened – what is the on-premise Microsoft Exchange Server vulnerability, how it affects businesses and what to do next: Who has been affected? What programs are affected and what has been stolen? How could cyber criminals gain access? How do I find out if I have affected? What should I do if I have a on-premise Microsoft Exchange Server? What to do next? What are my options? A Chinese, state-sponsored hacker called ‘Hafnium’ is thought to be behind the attack.https://www.superfast-it.com/hubfs/What%20the%20on-premise%20Microsoft%20Exchange%20Server%20vulnerability%20means%20to%20businesses.mp4121nonoMicrosofton-premise servervulnerabilityexchange serverhafniumhttps://www.superfast-it.com/hubfs/IT%20support%20service%20-%20what%20is%20and%20isn%E2%80%99t%20included.jpgIT support service - what is and isn’t includedIT support service - what is and isn’t includedhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/what%20is%20phishing.jpgwhat is phishingwhat is phishinghttps://www.superfast-it.com/hubfs/recent%20cyber-attack%20on%20Microsoft%20Exchange%20Server%20.jpgrecent cyber-attack on Microsoft Exchange Server recent cyber-attack on Microsoft Exchange Server https://www.superfast-it.com/hubfs/KASEYA%20HACK%20AFFECTING%20BUSINESSES%20WORLDWIDE.jpgKASEYA HACK AFFECTING BUSINESSES WORLDWIDEKASEYA HACK AFFECTING BUSINESSES WORLDWIDE2026-02-26https://www.superfast-it.com/sectors/it-support-for-financial-serviceshttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/BCRS.pngBCRSBCRShttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/Gordon%20Moody%20Logo.pngGordon Moody LogoGordon Moody Logohttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-1https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logohttps://www.superfast-it.com/hubfs/co-ordsport_testimonial-250x125.pngco-ordsport_testimonial-250x125co-ordsport_testimonial-250x125https://www.superfast-it.com/hubfs/NPA%20Logo-2.pngNPA Logo-2NPA Logo-2https://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support work2026-09-15https://www.superfast-it.com/about/case-studies/npa-it-supporthttps://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4/medium.jpgNPA - IT support exampleNick Hancock, Managing Director of home emergency experts, NPA, based in Halesowen, West Midlands, discusses they found a cost effective IT solution, with 24-7 coverage and flexibility in service and pricing to complement their ambitious growth plans.https://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4318nonoCase studyHalesowenIT supportWest MidlandsNPAhttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/NPA%20birds%20eye%20view-1.jpgNPA birds eye view-1NPA birds eye view-1https://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPAhttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case study2026-04-01https://www.superfast-it.com/cyber-security/cyber-security-services-for-small-businesseshttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/BCCC-logo-black.pngBCCC-logo-blackBCCC-logo-blackhttps://www.superfast-it.com/hubfs/images/cyberEssentials_PLUS.pngcyberEssentials_PLUScyberEssentials_PLUShttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/NPA%20Logo-2.pngNPA Logo-2NPA Logo-2https://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/images/cyberEssentials.pngCyber Essentials certification badge showing a checkmark inside a blue and green shield.cyberEssentialshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-09-14https://www.superfast-it.com/about/legal/master-services-agreementhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-05-19https://www.superfast-it.com/articles/cybercriminals-love-small-businesses-heres-how-to-keep-yours-off-their-radarhttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/cyber%20security%20survey.jpgcyber security surveycyber security surveyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/cybersecurity%20accountants.jpgcybersecurity accountantscybersecurity accountantshttps://www.superfast-it.com/hubfs/cybercriminalslove-3-ezgif.com-resize.jpgcybercriminalslove-3-ezgif.com-resizecybercriminalslove-3-ezgif.com-resize2025-12-04https://www.superfast-it.com/articles/cybersecurity-self-assessment-questionnaires2025-11-17https://www.superfast-it.com/thank-you/email-templatehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2023-01-25https://www.superfast-it.com/articles/how-does-co-managed-it-support-workhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/remote%20vs%20onsite%20it%20support%20image..jpgremote vs onsite it support image.remote vs onsite it support image.https://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Microsoft%20Office%20365%20applications%20-%20what%20they%20do-1.jpgMicrosoft Office 365 applications.Microsoft Office 365 applications - what they do-12026-08-27https://www.superfast-it.com/about/case-studies/npa-remote-working-pandemichttps://www.superfast-it.com/hubfs/videos/Adapting%20to%20the%20pandemic%20NPA.mp4/medium.jpgAdapting to the pandemic: Remote working case studyMoving 200 staff to remote working in a quick turnaround, all while remaining 24-7 operational. Nick Hancock, Managing Director of home emergency experts, NPA, discusses how Superfast IT facilitated a smooth transition to remote working during the pandemic. The pandemic could have been a disaster for NPA. Their workforce had to be transited to remote working very quickly, without downtime. None of their team members were set up to work from home. Additional security, telephony amendments, and new laptops had to be set up and delivered to their workforce, who also had to be trained on how to securely work remotely. See full case study: https://www.superfast-it.com/case-study/npa-remote-working-pandemic IT CHALLENGES -NPA operations needed to continue 24/7 during the transition to remote working -None of their staff had ever worked remotely -Telephone systems needed extra cybersecurity -Telephony needed to be altered to work with workers home WiFi -New laptops needed to be ordered, configured and issued to workers homes -Staff needed training on how to use IT and telephone systems from home SOLUTION -Extra security implemented to NPA claims handling system. -Telephony system were adapted so their team could work off individuals own Wi-Fi connections. - PCs and laptops were ordered, configured and delivered to team across Halesowen, Birmingham. and the West Midlands. - Team received training on how to use new IT and telephone systems from home, with ongoing support.https://www.superfast-it.com/hubfs/videos/Adapting%20to%20the%20pandemic%20NPA.mp4154nonoremote workingbirminghamit supportwfhwork from homehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Halesowen%20based%20home%20emergency%20specialist%20IT.jpgHalesowen based home emergency specialist ITHalesowen based home emergency specialist IThttps://www.superfast-it.com/hubfs/NPA%20IT%20support%20case%20study.pngNPA IT support case studyNPA IT support case studyhttps://www.superfast-it.com/hubfs/IT%20support%20for%20halesowen%20call%20centre.jpgIT support for halesowen call centreIT support for halesowen call centrehttps://www.superfast-it.com/hubfs/Nationwide%20Property%20Assistance%20NPA.jpgNationwide Property Assistance NPANationwide Property Assistance NPAhttps://www.superfast-it.com/hubfs/Remote%20working%20case%20study%20with%20NPA.jpgRemote working case study with NPARemote working case study with NPA2026-04-01https://www.superfast-it.com/articles/best-time-to-replace-a-laptop-or-computerhttps://www.superfast-it.com/hubfs/videos/Best%20time%20to%20buy%20a%20new%20PC%20or%20laptop.mp4/medium.jpgBest time to upgrade your PC or laptopThe trigger to buy a new PC or laptop is pretty simple most of the time – when it stops switching on! However, there are tell-tail signs when your computer needs an upgrade. Understand the best time to buy or invest in a new computer and replace an old PC or laptop. When should I invest in a new laptop or PC? It’s important to remember that a laptop or PC should: Enable you to be productive and perform your job effectively and efficiently Keep your data and IT systems secure Our guide is based on these two fundamental principles. If your computer hits any one of the criteria below, then it’s time to upgrade: 1. Your operating system is no longer supported 2. You are no longer supported by the manufacturer 3. PC or laptop is running slow 4. PC or laptop’s fan is loud and feel hot to touch 5. Screen is not working properly 6. Computer does not switch onhttps://www.superfast-it.com/hubfs/videos/Best%20time%20to%20buy%20a%20new%20PC%20or%20laptop.mp4326nonoit supportpcit tipsupgrade birminghambuy new pclaptopcomputershttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/erase%20the%20personal%20data%20-%20phone%2c%20laptops%2c%20tablets%2c%20and%20other%20devices.jpgerase the personal data - phone, laptops, tablets, and other deviceserase the personal data - phone, laptops, tablets, and other deviceshttps://www.superfast-it.com/hubfs/Best%20time%20to%20repace%20a%20laptop%20or%20PC.jpgBest time to repace a laptop or PCBest time to repace a laptop or PChttps://www.superfast-it.com/hubfs/AI%20positioned%20behind%20everyday%20office%20icons..jpgAI positioned behind everyday office icons.AI positioned behind everyday office icons.https://www.superfast-it.com/hubfs/adam%20Frankie.jpgadam Frankieadam Frankie2025-12-17https://www.superfast-it.com/articles/how-outsourced-it-support-and-cyber-security-help-professional-services-firms-growhttps://www.superfast-it.com/hubfs/Modern%20Cyber%20security%20for%20professional%20services%20firms.jpgModern Cyber security for professional services firmsModern Cyber security for professional services firmshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cyber%20security%20and%20privacy.jpgCyber security and privacyCyber security and privacyhttps://www.superfast-it.com/hubfs/improving%20Wi-Fi%20router%20security.jpgimproving Wi-Fi router securityimproving Wi-Fi router securityhttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employees2026-06-24https://www.superfast-it.com/articles/microsoft-delve-office-365https://www.superfast-it.com/hubfs/How%20to%20access%20and%20use%20our%20it%20support%20services.jpgHow to access and use our it support servicesHow to access and use our it support serviceshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Microsoft%20Calendar.jpgMicrosoft CalendarMicrosoft Calendarhttps://www.superfast-it.com/hubfs/IT%20support%20benefits%20and%20advantages.jpgIT support benefits and advantagesIT support benefits and advantageshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Delve-Private-300x195-1.pngDelve-Private-300x195-1Delve-Private-300x195-1https://www.superfast-it.com/hubfs/Microsoft%20Delve.jpgMicrosoft DelveMicrosoft Delve2025-11-19https://www.superfast-it.com/articles/not-included-it-supporthttps://www.superfast-it.com/hubfs/videos/Can%20we%20take%20care%20of%20your%20other%20IT%20needs.mp4/medium.jpgOur IT project work: WiFi, internet and connectivity, servers, data back-up, security, Microsoft 365, network cabling, cloud computing and cloud telephonesCan you take care of other IT projects and IT infrastructure upgrades? What technology services do we provide outside of our managed IT service agreement? Yes, and we have been involved in some really exciting projects over the past 12 months. This type of project work is undertaken outside of you IT Managed Service Agreement and would include: · Internet connections – advising and managing upgrades to ensure you have a fast internet connection. · Installation, maintenance and back-up of servers · Cloud computing – we can help with your transition to the cloud and then maintain it as part of your ongoing monthly fee · If your supply chain require you to meet certain security requirements. We can help you to meet those requirements, and even help you to submit and pass cyber essentials certification. · We can help you to access where automation can be added across your IT systems to place repetitive manual tasks · Install the physical cabling in your office (network cabling) · Supply computer and network equipment – where we can get the best deals because of the volumes we order and our established relationships with suppliers · Cloud telephone systems – which have been very popular since lockdown. · Microsoft 365 licensing · And projects to design and implement technology solutionshttps://www.superfast-it.com/hubfs/videos/Can%20we%20take%20care%20of%20your%20other%20IT%20needs.mp456nonotechnology serviceswifiit supportmanaged it servicescloud telephoneit equipmentcybersecuritysupply chain securityit projectmicrosoft 365serversconnectivityit systemsnetwork cablingcloud computingit services birminghaminternetit infrastructurehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Outsourced%20IT%20infrastucture%20projects%20and%20upgrades%20-%20WiFi%20&%20internet%2c%20servers%2c%20data%20back-up%2c%20security%2c%20Microsoft%20365%20&%20cloud%20computing.jpgOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computingOutsourced IT infrastucture projects and upgrades - WiFi & internet, servers, data back-up, security, Microsoft 365 & cloud computinghttps://www.superfast-it.com/hubfs/in-house%20vv%20outsourced%20IT%20support%20-%20advatages%20of%20outsoured%20IT%20-%20pros%20and%20cons.jpgin-house vv outsourced IT support - advatages of outsoured IT - pros and consin-house vv outsourced IT support - advatages of outsoured IT - pros and conshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Malware-1-e1517497174948.pngMalware-1-e1517497174948Malware-1-e1517497174948https://www.superfast-it.com/hubfs/IT%20support%20service%20-%20what%20is%20and%20isn%E2%80%99t%20included.jpgIT support service - what is and isn’t includedIT support service - what is and isn’t included2026-04-27https://www.superfast-it.com/services/it-support/managed-it-serviceshttps://www.superfast-it.com/hubfs/BCCC-logo-black.pngBCCC-logo-blackBCCC-logo-blackhttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/co-ordsport_testimonial-250x125.pngco-ordsport_testimonial-250x125co-ordsport_testimonial-250x125https://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Edwards%20Trust%20Logo-1.pngEdwards Trust Logo-1Edwards Trust Logo-1https://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Gordon%20Moody%20Logo.pngGordon Moody LogoGordon Moody Logohttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/2W0A0026%20LO%20RES.jpg2W0A0026 LO RES2W0A0026 LO REShttps://www.superfast-it.com/hubfs/Untitled-133123.png.webpUntitled-133123.pngUntitled-133123.pnghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Wilkes%20Tranter%20Logo-2.pngWilkes Tranter Logo-2Wilkes Tranter Logo-2https://www.superfast-it.com/hubfs/autism-west-midlands-Aug-11-2023-03-10-49-2831-PM.svgautism-west-midlands-Aug-11-2023-03-10-49-2831-PMautism-west-midlands-Aug-11-2023-03-10-49-2831-PMhttps://www.superfast-it.com/hubfs/Black%20Country%20Chamber%20Logo.pngBlack Country Chamber LogoBlack Country Chamber Logo2026-09-14https://www.superfast-it.com/it-support/wolverhamptonhttps://www.superfast-it.com/hubfs/Switching%20suppliers%20NPA.mp4/medium.jpgExperience of switching IT suppliersHear what it is like switching IT suppliers or hiring an IT company. Here, Nick Hancock from NPA 24/7 says what it was like for his business.https://www.superfast-it.com/hubfs/Switching%20suppliers%20NPA.mp451nonobirminghamit supportswitching suppliershttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/videos/IT%20support%20Wolverhampton-1.mp4/medium.jpgIT support Wolverhampton-1IT support Wolverhampton-1https://www.superfast-it.com/hubfs/videos/IT%20support%20Wolverhampton-1.mp415nonohttps://www.superfast-it.com/hubfs/Fast%20IT%20services%20Wolverhampton.svgFast IT services WolverhamptonFast IT services Wolverhamptonhttps://www.superfast-it.com/hubfs/Signs%20Now%20using%20IT%20support%20in%20wolverhampton.pngSigns Now using IT support in wolverhamptonSigns Now using IT support in wolverhamptonhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Knowledgeable%20about%20IT%20support%20Wolverhampton.svgKnowledgeable about IT support WolverhamptonKnowledgeable about IT support Wolverhamptonhttps://www.superfast-it.com/hubfs/IT%20services%20Wolverhampton.jpegIT services WolverhamptonIT services Wolverhamptonhttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/IT%20services%20Worcester%20.jpgIT services Worcester IT services Worcester https://www.superfast-it.com/hubfs/Wolverhampton%20based%20BCRS%20and%20their%20IT%20support%20.pngWolverhampton based BCRS and their IT support Wolverhampton based BCRS and their IT support https://www.superfast-it.com/hubfs/IT%20support%20Wolverhampton.jpgIT support WolverhamptonIT support Wolverhamptonhttps://www.superfast-it.com/hubfs/images/6%20month%20money%20back%20guarantee.png6 month money back guarantee6 month money back guaranteehttps://www.superfast-it.com/hubfs/2W0A0020%20LO%20RES.jpg2W0A0020 LO RES2W0A0020 LO REShttps://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-22026-04-30https://www.superfast-it.com/it-support-birminghamhttps://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4/medium.jpgNPA - IT support exampleNick Hancock, Managing Director of home emergency experts, NPA, based in Halesowen, West Midlands, discusses they found a cost effective IT solution, with 24-7 coverage and flexibility in service and pricing to complement their ambitious growth plans.https://www.superfast-it.com/hubfs/videos/NPA%20-%20IT%20Support%202021.mp4318nonoCase studyHalesowenIT supportWest MidlandsNPAhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/birmingham-canal.webpbirmingham-canalbirmingham-canalhttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/IT%20support%20in%20Birmingham.%20Service%20desk%20manager%20helping%20a%20client%20in%20Birmingham%20with%20IT%20support..jpgIT support in Birmingham. 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Service desk manager helping a client in Birmingham with IT support.https://www.superfast-it.com/hubfs/growing%20smes%20image.jpggrowing smes imagegrowing smes imagehttps://www.superfast-it.com/hubfs/GlowingAmberVirusSpreadsFromLaptopInEmptyUKOffice.jpgGlowingAmberVirusSpreadsFromLaptopInEmptyUKOfficeGlowingAmberVirusSpreadsFromLaptopInEmptyUKOfficehttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/professional%20services%20business%20in%20the%20West%20Midlands.jpgprofessional services business in the West Midlandsprofessional services business in the West Midlandshttps://www.superfast-it.com/hubfs/Manufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeg.jpgManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpegManufacturingfacilitywithcybersecrutiyalert-ezgif.com-optijpeghttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20in%20Birmingham%20helping%20clients%20with%20IT%20needs..jpgSuperfast IT support in Birmingham helping clients with IT needs.Superfast IT support in Birmingham helping clients with IT needs.https://www.superfast-it.com/hubfs/non-profit%20and%20charity%20firm.jpgnon-profit and charity firmnon-profit and charity firmhttps://www.superfast-it.com/hubfs/modern%20office%20environment%20for%20a%20financial%20services%20firm.jpgmodern office environment for a financial services firmmodern office environment for a financial services firm2026-10-05https://www.superfast-it.com/articles/donate-laptops-disadvantaged-childrenhttps://www.superfast-it.com/hubfs/erase%20the%20personal%20data%20-%20phone%2c%20laptops%2c%20tablets%2c%20and%20other%20devices.jpgerase the personal data - phone, laptops, tablets, and other deviceserase the personal data - phone, laptops, tablets, and other deviceshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Best%20time%20to%20repace%20a%20laptop%20or%20PC.jpgBest time to repace a laptop or PCBest time to repace a laptop or PChttps://www.superfast-it.com/hubfs/James%20Cash%20Managing%20Director%20Superfast%20IT%20and%20Mrs%20Helen%20Robinson%20Head%20Teacher%20at%20Mount%20Pleasant%20Primary%20School%20-%20Web%20ready.jpgJames Cash Managing Director Superfast IT and Mrs Helen Robinson Head Teacher at Mount Pleasant Primary School - Web readyJames Cash Managing Director Superfast IT and Mrs Helen Robinson Head Teacher at Mount Pleasant Primary School - Web readyhttps://www.superfast-it.com/hubfs/Donate%20your%20device%20for%20disadvantaged%20children.jpgDonate your device for disadvantaged childrenDonate your device for disadvantaged children2025-12-17https://www.superfast-it.com/cyber-security/packageshttps://www.superfast-it.com/hubfs/videos/Core%20vs%20Enhanced%20security%20package.mp4/medium.jpgThe difference between our Core vs Enhanced cybersecurity controls and FAQsAfter analysing the threat environment, we have carefully crafted two distinct packages; Core and Enhanced. The two packages ensure you can choose the right level of security for your business. In this video we answer our most frequently asked questions; What's the difference between the packages? Which package is right for my business? How much do they cost? How do I change my cybersecurity? Do I need cyber insurance instead? What are the pitfalls? Can I upgrade later? We have two cybersecurity packages. The difference between them is the Core Package contains essential security controls – all businesses should implement as a base level of protection. These are ✓ Security updates ✓ Anti-virus ✓ Secure web browsing ✓ Email security ✓ Network security ✓ Secure remote access ✓ Security policies ✓ Two-factor authentication for Office 365 ✓ Server backups with offsite replication ✓ Microsoft 365 backup But we would recommend the enhanced package if you can afford it. This includes: ✓ Employee security awareness training❔ ✓ Phishing simulations ✓ Dark web monitoring ✓ Endpoint detection and response ✓ Disaster recovery testinghttps://www.superfast-it.com/hubfs/videos/Core%20vs%20Enhanced%20security%20package.mp4255nonoCybersecurity for small businessesCyber threatsIT supportCybersecurityWest MidlandsBirminghamCybersecurity controlshttps://www.superfast-it.com/hubfs/videos/Introducing%20the%20Enhanced%20security%20package.mp4/medium.jpgIntroducing the Enhanced security packageWe continuously keep up to date with the evolving cyber environment. And it really is changing fast. Remote working and COVID19 has heightened cyber risk since 2020 and so it has become apparent that we need to change what we do. We’ve developed a two tier package: Core and Enhanced, to make securing your business as simple as possible. Here is an introduction to these packages. Book time with me to talk about these packages or find out more on https://www.superfast-it.com/cybersecurity-packages Book time with me to talk about what cyber security package is right for you: https://app.hubspot.com/meetings/james-cash/30-minute-cybersecurityhttps://www.superfast-it.com/hubfs/videos/Introducing%20the%20Enhanced%20security%20package.mp4156nonoIT supportCybersecurityWest MidlandsBirminghamCybersecurity for businesseshttps://www.superfast-it.com/hubfs/Enhanced.pngEnhancedEnhancedhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cybersecurity%20packages%20for%20SMEs.pngCybersecurity packages for SMEsCybersecurity packages for SMEshttps://www.superfast-it.com/hubfs/West%20Midlands%20Cyber%20Resiliance%20Centre.pngWest Midlands Cyber Resiliance CentreWest Midlands Cyber Resiliance Centrehttps://www.superfast-it.com/hubfs/Core%20icon.pngCore iconCore icon2026-07-27https://www.superfast-it.com/articles/malwarehttps://www.superfast-it.com/hubfs/Imported_Blog_Media/Floppy-Disk-300x200-1.jpgFloppy-Disk-300x200-1Floppy-Disk-300x200-1https://www.superfast-it.com/hubfs/Core%20or%20enhanced%20cybersecurity%20package%20for%20businesses%20copy.jpgCore or enhanced cybersecurity package for businesses copyCore or enhanced cybersecurity package for businesses copyhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Outsourced%20IT%20infrastucture%20projects%20and%20upgrades%20-%20WiFi%20&%20internet%2c%20servers%2c%20data%20back-up%2c%20security%2c%20Microsoft%20365%20&%20cloud%20computing.jpgOutsourced IT infrastucture projects and upgrades - 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The advisory has been published jointly by the UK's National Cyber Security Centre alongside security agencies in the United States, Australia, Canada, New Zealand, and the UK's National Crime Agency. In this video we cover: Introduction to the heightened cyber threats from Russian state-sponsored groups News footage: Russia's invasion of Ukraine is the World's first hybrid war cyber conflict Joint advisory from UK, US, Canadian, New Zealand and Australian Cyber Security Authorities: Immediate actions to protect your organisation's network Message from the National Cyber Security Centre Lead, Lindy Cameron. 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It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. 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Superfast IT are ISO 27001 Consultants. Nick Hancock, Managing Director of home emergency experts, NPA, discusses how Superfast IT's ISO 27001 consultancy helped them achieve the standard and meet a major contract's supply chain security requirement. Read the full success story: https://www.superfast-it.com/case-study/npa-iso27001-cybersecurity-accreditation NPA had already achieved Cyber Essentials with the help of Superfast IT. After a major contract win, a supply chain security requirement meant NPA needed to pass the comprehensive cybersecurity accreditation, ISO 27001. ISO 27001: Information Security Management covers the management of security of assets. For example, financial information, intellectual property, employee personal details and third parties handling of business data. IT CHALLENGES - Implementing new, sophisticated business security processes. - Prepare information for auditors to demonstrate that security standards were met. - Implement ongoing audits to continually meet and pass the ISO standard. 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In this article we define: What IT support is. Who carries out IT support? What IT support do and type of work they specialise in. IT project work. IT maintenance responsibilities. https://www.superfast-it.com/hubfs/What%20is%20IT%20support.mp4227nonobirminghamit supportwest midlandsmanaged it servicehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/How%20we%20backup%20data%20and%20keep%20your%20data%20safe.jpgHow we backup data and keep your data safeHow we backup data and keep your data safehttps://www.superfast-it.com/hubfs/Data%20back-up%20and%20Distaster%20recovery.jpgData back-up and Distaster recoveryData back-up and Distaster recoveryhttps://www.superfast-it.com/hubfs/advantages%20of%20backup.jpgadvantages of backupadvantages of backuphttps://www.superfast-it.com/hubfs/What%20it%20IT%20support.jpgWhat it IT supportWhat it IT support2025-11-19https://www.superfast-it.com/articles/instant-feedback2025-11-12https://www.superfast-it.com/articles/superfast-it-signs-armed-forces-covenanthttps://www.superfast-it.com/hubfs/videos/Armed%20Forces%20Covenant%20signing%205%20May%202021.mp4/medium.jpgSuperfast IT virtual signing of the Armed Forces Covenant signing 5 May 2021Bobby Birdi, Regional Employer Engagement Director of the West Midland Reserve Forces & Cadets Association, Wing Commander Simon Briggs, Royal Air Force and James Cash, Founder and Managing Director sign the Armed Forces Covenant.https://www.superfast-it.com/hubfs/videos/Armed%20Forces%20Covenant%20signing%205%20May%202021.mp4311nonoSuperfast ITIT supportCommunityhttps://www.superfast-it.com/hubfs/Supporting-Armed-Forces-Covenant%20Proudly%20supporting%20those%20that%20serve.jpegSupporting-Armed-Forces-Covenant Proudly supporting those that serveSupporting-Armed-Forces-Covenant Proudly supporting those that servehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Armed%20forces%20Covenant%20signing%203.jpgArmed forces Covenant signing 3Armed forces Covenant signing 3https://www.superfast-it.com/hubfs/How%20to%20access%20and%20use%20our%20it%20support%20services.jpgHow to access and use our it support servicesHow to access and use our it support serviceshttps://www.superfast-it.com/hubfs/BCCC%20Superfast%20Partnerhship.jpgBCCC Superfast PartnerhshipBCCC Superfast Partnerhshiphttps://www.superfast-it.com/hubfs/SaluteOurForces%20Celebriating%20Armed%20Forces%20day%20.jpgSaluteOurForces Celebriating Armed Forces day SaluteOurForces Celebriating Armed Forces day https://www.superfast-it.com/hubfs/James%20Cash%2c%20Founder%20and%20Managing%20Director%20at%20Superfast%20IT%20signs%20Armed%20Forces%20Covenant%202.jpgJames Cash, Founder and Managing Director at Superfast IT signs Armed Forces Covenant 2James Cash, Founder and Managing Director at Superfast IT signs Armed Forces Covenant 2https://www.superfast-it.com/hubfs/Armed%20forces%20Covenant%20signing.jpgArmed forces Covenant signingArmed forces Covenant signing2025-12-18https://www.superfast-it.com/it-support/solihullhttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/Switching%20suppliers%20NPA.mp4/medium.jpgExperience of switching IT suppliersHear what it is like switching IT suppliers or hiring an IT company. Here, Nick Hancock from NPA 24/7 says what it was like for his business.https://www.superfast-it.com/hubfs/Switching%20suppliers%20NPA.mp451nonobirminghamit supportswitching suppliershttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/images/6%20month%20money%20back%20guarantee.png6 month money back guarantee6 month money back guaranteehttps://www.superfast-it.com/hubfs/Superfast%20IT%20-%20Fast%20IT%20service%20Bewdley-1.svgSuperfast IT - Fast IT service Bewdley-1Superfast IT - Fast IT service Bewdley-1https://www.superfast-it.com/hubfs/Business%20IT%20company.svgBusiness IT companyBusiness IT companyhttps://www.superfast-it.com/hubfs/IT%20services%20Walsall.svgIT services WalsallIT services Walsallhttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/2W0A0020%20LO%20RES-min.jpg2W0A0020 LO RES-min2W0A0020 LO RES-minhttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Signs%20Now%20using%20IT%20support%20in%20wolverhampton.pngSigns Now using IT support in wolverhamptonSigns Now using IT support in wolverhamptonhttps://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Wolverhampton%20based%20BCRS%20and%20their%20IT%20support%20.pngWolverhampton based BCRS and their IT support Wolverhampton based BCRS and their IT support https://www.superfast-it.com/hubfs/Avoid%20cold%20sales%20from%20IT%20companies%20in%20the%20West%20Midlands.svgAvoid cold sales from IT companies in the West MidlandsAvoid cold sales from IT companies in the West Midlandshttps://www.superfast-it.com/hubfs/Solihull%20IT%20support%20companies.jpgSolihull IT support companiesSolihull IT support companieshttps://www.superfast-it.com/hubfs/Cannock%20managed%20IT%20service.jpgCannock managed IT serviceCannock managed IT servicehttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/Aspen%20Concepts.pngAspen ConceptsAspen Conceptshttps://www.superfast-it.com/hubfs/Superfast%20IT%20-%20Fast%20IT%20service%20Bewdley%20copy.svgSuperfast IT - Fast IT service Bewdley copySuperfast IT - Fast IT service Bewdley copyhttps://www.superfast-it.com/hubfs/Remove%20IT%20jargon%20from%20IT%20services%20in%20the%20West%20Midlands.svgRemove IT jargon from IT services in the West MidlandsRemove IT jargon from IT services in the West Midlandshttps://www.superfast-it.com/hubfs/Small%20business%20IT%20support.svgSmall business IT supportSmall business IT supporthttps://www.superfast-it.com/hubfs/BCRS.pngBCRSBCRShttps://www.superfast-it.com/hubfs/Autism%20West%20Midlands%20-%20charity%20based%20in%20Smethwick%20Sandwell%20and%20Birmingham.pngAutism West Midlands - charity based in Smethwick Sandwell and BirminghamAutism West Midlands - charity based in Smethwick Sandwell and Birminghamhttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-22026-09-15https://www.superfast-it.com/about/legal/terms-of-website-use/https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-02-11https://www.superfast-it.com/articles/autosave-version-history-office-365https://www.superfast-it.com/hubfs/videos/Restoring%20Word%20Documents%20-%20Images.%20How%20Word%20Autosave%20and%20Version%20History%20Works%20-%20Office%20365%20OneDrive.mp4/medium.jpgRestoring Word Documents - Images. How Word Autosave and Version History Works - Office 365 OneDriveIn this video, we'll show you some of the features of autosave and the versioning history in Office 365 and OneDrive for Word documents and version history for other types of documents such as images. This video guide contents: 0:00 - How Autosave works. How to revert back to a previously saved version in Microsoft Word 0:59 - How to restore a previous version of a Word document using 'Version History' 2:30 - Restoring a previous image version Head to our Learning Centre for more IT Tips: https://blog.superfast-it.com/https://www.superfast-it.com/hubfs/videos/Restoring%20Word%20Documents%20-%20Images.%20How%20Word%20Autosave%20and%20Version%20History%20Works%20-%20Office%20365%20OneDrive.mp4242nonoVersion historyonedriveoffice 365https://www.superfast-it.com/hubfs/Imported_Blog_Media/Malware-1-e1517497174948.pngMalware-1-e1517497174948Malware-1-e1517497174948https://www.superfast-it.com/hubfs/Imported_Blog_Media/cybersign-3.pngCyber Security: Breaking Through the Threat Barrier”cybersign-3https://www.superfast-it.com/hubfs/Automatically%20saving%20using%20AutoSave%20in%20word.jpgAutomatically saving using AutoSave in wordAutomatically saving using AutoSave in wordhttps://www.superfast-it.com/hubfs/How%20to%20set%20up%20autosave%20on%20Microsoft.jpgHow to set up autosave on MicrosoftHow to set up autosave on Microsofthttps://www.superfast-it.com/hubfs/How%20autosave%20works%20in%20word.jpgHow autosave works in wordHow autosave works in wordhttps://www.superfast-it.com/hubfs/Browse%20version%20history%20on%20Mac.jpgBrowse version history on MacBrowse version history on Machttps://www.superfast-it.com/hubfs/Accessing%20version%20history%20for%20image%20files.jpgAccessing version history for image filesAccessing version history for image fileshttps://www.superfast-it.com/hubfs/AutoSave%20and%20Version%20History%20how%20to%20guide.jpgAutoSave and Version History how to guideAutoSave and Version History how to guidehttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Version%20history%20on%20PC.pngVersion history on PCVersion history on PChttps://www.superfast-it.com/hubfs/Open%20version%20-%20version%20history.jpgOpen version - version historyOpen version - version history2025-12-17https://www.superfast-it.com/articles/cyber-security-glossaryhttps://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employeeshttps://www.superfast-it.com/hubfs/Cyber%20Security%20glossary%20and%20jargon%20buster%20.jpgCyber Security glossary and jargon buster Cyber Security glossary and jargon buster https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Downloadable%20Cyber%20Security%20poster%20for%20employees.jpgDownloadable Cyber Security poster for employeesDownloadable Cyber Security poster for employeeshttps://www.superfast-it.com/hubfs/Imported_Blog_Media/cyber-security-1.jpgA man typing on his keyboard, and different cyber security phrases scattered around him.cyber-security-12025-12-17https://www.superfast-it.com/about/legal/slahttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-06-10https://www.superfast-it.com/about/why-superfast-ithttps://www.superfast-it.com/hubfs/videos/Fast%20response%20NPA.mp4/medium.jpgFast responseIn this video NPA 24-7 MD, Nich Hancock, explains how Superfast IT has a fast response time to IT issues, technicalities and limited downtime: "We're really lucky that our systems doesn't go down very often, we don't have many problems, but when we do, it's really important to us. We service a range of customers, many of them in vulnerable situations, so we can't have a situation where we wait for somebody to look into the problem. "We need an organisation that can get onto our problems straight away and our experiences with Superfast is that's what they give us. "It's important that when we have a problem, it's notified to them, they have a 24 hour service desk which we report any issues to and not only do those guys then get onto the issue, but they keep us updated with what's happening. So if we have got any potential downtime for anything more than 30 minutes, we are informed and we can then put alternative solution into place and engage with our clients and tell them we have a slight issue, this is what we're doing. That's what Superfast does for us." NICK HANCOCK MANAGING DIRECTOR, NPA 24/7https://www.superfast-it.com/hubfs/videos/Fast%20response%20NPA.mp461nonoit supportBirminghamhttps://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp4/medium.jpgTrusted partner in ITUnderstand how Superfast IT has become a trusted IT partner to many small businesses in Birmingham and the West Midlands: "When we chose Superfast as our partner to provide the IT support, we knew that we would need to choose somebody that we trusted and would help the business and really be a partner to us. "So we've been working with Superfast for around four to five years and we can honestly say that they're actually part of our business. Anything that we do in the way of new new services. We include them as part of that and the reason we do that is because in effect they are an outsourced part of our business. "We rely on them. We have confidence in them. We understand the pricing mechanism. "It's clear as we grow, we know what our increased prices will be and that's all part of having that day today working relationship of trust and and and real support to the business." Nick Hancock Managing Director, NPA 24/7https://www.superfast-it.com/hubfs/Trusted%20partner%20NPA.mp458nonoIT supportBirminghamwhy us?https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2025-11-13https://www.superfast-it.com/articles/essential-it-consulting-services-how-an-msp-can-enhance-efficiency-and-cuts-costhttps://www.superfast-it.com/hubfs/Imported_Blog_Media/cyber-security-1.jpgA man typing on his keyboard, and different cyber security phrases scattered around him.cyber-security-1https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Download-%20Cybersecurity%20Email%20Campaign%20Template%20Employees.jpgDownload- Cybersecurity Email Campaign Template EmployeesDownload- Cybersecurity Email Campaign Template Employeeshttps://www.superfast-it.com/hubfs/Phishing%20email%20alert%20and%20modern%20office%20desk-3.jpgPhishing email alert and modern office desk-3Phishing email alert and modern office desk-3https://www.superfast-it.com/hubfs/modern%20desk%20setup.jpgmodern desk setupmodern desk setup2025-12-22https://www.superfast-it.com/it-support/halesowenhttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp4/medium.jpgManaged IT support service in Birmingham - what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/Remote%20IT%20support%20services%20Halesowen.pngRemote IT support services HalesowenRemote IT support services Halesowenhttps://www.superfast-it.com/hubfs/IT%20services%20Halesowen.pngIT services HalesowenIT services Halesowenhttps://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy 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serviceshttps://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/Erodex%20Logo.pngErodex LogoErodex Logohttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Managed%20IT%20services%20Halesowen.pngManaged IT services HalesowenManaged IT services Halesowenhttps://www.superfast-it.com/hubfs/Big%20Button%20Logo%20Resized.pngBig Button Logo ResizedBig Button Logo Resizedhttps://www.superfast-it.com/hubfs/ABC-logo-reversed.pngABC-logo-reversedABC-logo-reversed2026-09-15https://www.superfast-it.com/articles/automating-repetitive-tasks-how-ai-can-free-up-time-for-smb-owners2025-11-10https://www.superfast-it.com/articles/why-proactive-it-support-matters-for-financial-serviceshttps://www.superfast-it.com/hubfs/modern%20office%20environment%20for%20a%20financial%20services%20firm.jpgmodern office environment for a 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security2026-07-09https://www.superfast-it.com/articles/business-it-support-cost-birmingham2025-11-17https://www.superfast-it.com/articles/how-my-normal-work-day-turned-into-a-cyber-crime-scenehttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20modern%20office%20setting%20with%20a%20small%20business%20owner%20at%20a%20sleek%20desk%20surrounded%20by%20technology%20The%20owner%20a%20middleaged%20South%20Asian%20man%20is%20focused%20on%20a%20laptop%20displaying%20a%20colorful%20dashboard%20of%20automated%20workflows%20and%20analytics%20A%20large-1.jpegThe image features a modern office setting with an SMB owner at a desk surrounded by technology, and a man is focused on a laptop displaying a dashboard of analytics.The image features a modern office setting with a small business owner at a sleek desk surrounded by technology The owner a middleaged South Asian man is focused on a laptop displaying a colorful dashboard of automated workflows and analytics A large-1https://www.superfast-it.com/hubfs/AdobeStock_563747690.jpegAdobeStock_563747690AdobeStock_563747690https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/DALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resize.jpgDALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resizeDALLE2024-05-0912.46.43-Agoodlookingcompletelybaldwhitemanwithnohaironthebackandsidesandgreystubblewearingaplainnavybluepoloshirtsittingatades.webp-ezgif.com-resizehttps://www.superfast-it.com/hubfs/MSP%20helping%20defend%20businesses.jpgMSP helping defend businessesMSP helping defend 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image2026-02-11https://www.superfast-it.com/articles/shadow-ai-the-hidden-security-risk-in-your-businesshttps://www.superfast-it.com/hubfs/AI%20positioned%20behind%20everyday%20office%20icons..jpgAI positioned behind everyday office icons.AI positioned behind everyday office icons.https://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20modern%20office%20setting%20with%20a%20small%20business%20owner%20at%20a%20sleek%20desk%20surrounded%20by%20technology%20The%20owner%20a%20middleaged%20South%20Asian%20man%20is%20focused%20on%20a%20laptop%20displaying%20a%20colorful%20dashboard%20of%20automated%20workflows%20and%20analytics%20A%20large-1.jpegThe image features a modern office setting with an SMB owner at a desk surrounded by technology, and a man is focused on a laptop displaying a dashboard of analytics.The image features a modern office setting with a small business owner at a sleek desk surrounded by technology The owner a middleaged South Asian man is focused on a laptop displaying a colorful dashboard of automated workflows and analytics A large-1https://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support 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what's included?Visit www.superfast-it.com/it-support for more information. We are a managed service IT provider. We can take care of all your IT and Cybersecurity for a monthly fee, outsourcing to experts. We solve your day-to-day tech issues, but also partner with you to bring your long-term technology and security plans to life. We will keep you up to date with latest and most appropriate technology for your business. We help SMEs to make the most out of their IT which equates to less downtime and more productivity. What’s included in our managed service? Our managed services is designed for small and medium sized businesses. It includes everything you need to make technology a competitive advantage: - Ongoing expert advice and guidance - Management and administration of your IT systems - Unlimited remote and on-site support for IT issues - Essential cybersecurity to keep you safe from criminals - Backup and disaster recovery of your servers and Microsoft 365 data - We’ll even host your website and domain name for you free of charge We also have an Enhanced Security Package which can be added to provide even higher levels of security for companies with additional security requirements Major upgrades and system improvements are out of scope and we’d discuss and quote these projects separately. We cover Birmingham and the towns: Digbeth  Southside Brindleyplace  Jewellery Quarter Birmingham's city centre  Mailbox   Colmore Business District   Edgbaston Perry Barr Small Heath Bourneville Harborne Saltley Moseley Tyseley Bearwood Selly Oak Erdington Solihull Handsworth We cover the trading estates: Kingston Industrial Estate, Birmingham Prospect Place Industrial Estate Duddeston Mill Trading Estate Pall Mall Estates at Rovex Business Park Middlemore Industrial Estatehttps://www.superfast-it.com/hubfs/Whats%20included%20in%20our%20managed%20IT%20support%20service%20in%20Birmingham%3F.mp475nonoIT servicesRemote ITIT supportBirminghamhttps://www.superfast-it.com/hubfs/Dudley%20engineering%20and%20manufacturing%20business%20Alloy%20Heat%20Treatment%20.pngDudley engineering and manufacturing business Alloy Heat Treatment Dudley engineering and manufacturing business Alloy Heat Treatment https://www.superfast-it.com/hubfs/Microsoft_Partner_Silver.pngMicrosoft_Partner_SilverMicrosoft_Partner_Silverhttps://www.superfast-it.com/hubfs/IT%20support%20Dudley%20and%20Tipton.jpegIT support Dudley and TiptonIT support Dudley and Tiptonhttps://www.superfast-it.com/hubfs/IT%20support%20Dudley.pngIT support DudleyIT support Dudleyhttps://www.superfast-it.com/hubfs/IT%20services%20Dudley%20borough.pngIT services Dudley boroughIT services Dudley boroughhttps://www.superfast-it.com/hubfs/IASME-cyber-assurance.pngIASME-cyber-assuranceIASME-cyber-assurancehttps://www.superfast-it.com/hubfs/Co-ordsport%20distributors%20motorsport%20and%20automotive%20that%20needed%20remote%20IT%20support%20in%20Tipton%20dudley.pngCo-ordsport distributors motorsport and automotive that needed remote IT support in Tipton dudleyCo-ordsport distributors motorsport and automotive that needed remote IT support in Tipton dudleyhttps://www.superfast-it.com/hubfs/Managed%20IT%20Service%20in%20Dudley.pngManaged IT Service in DudleyManaged IT Service in Dudleyhttps://www.superfast-it.com/hubfs/Armed%20Forces%20Covenant-1.pngArmed Forces Covenant-1Armed Forces Covenant-1https://www.superfast-it.com/hubfs/how%20does%20co-managed%20it%20support%20work.jpghow does co-managed it support workhow does co-managed it support workhttps://www.superfast-it.com/hubfs/Switching%20IT%20Providers-2.jpgSwitching IT Providers-2Switching IT Providers-2https://www.superfast-it.com/hubfs/Dudley%20remote%20IT%20support-1.pngDudley remote IT support-1Dudley remote IT support-1https://www.superfast-it.com/hubfs/Copy%20of%20Ben%20Pollard%20-%20LinkedIn%20Post.jpgCopy of Ben Pollard - LinkedIn PostCopy of Ben Pollard - LinkedIn Posthttps://www.superfast-it.com/hubfs/Coordsport%20needed%20IT%20support%20tipton%20west%20bromwich.pngCoordsport needed IT support tipton west bromwichCoordsport needed IT support tipton west bromwichhttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support services2026-08-27https://www.superfast-it.com/articles/cloud-vs-on-premise-differences-pros-and-conshttps://www.superfast-it.com/hubfs/Superfast%20IT%20support%20services.svgSuperfast IT support servicesSuperfast IT support serviceshttps://www.superfast-it.com/hubfs/Cloud%20vs%20on-premise%20-%20pros%20cons%20differences.jpgCloud vs on-premise - pros cons differencesCloud vs on-premise - pros cons differenceshttps://www.superfast-it.com/hubfs/unknown%20hacker.jpgunknown hackerunknown hackerhttps://www.superfast-it.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20splitscreen%20comparison%20of%20cloud%20backup%20and%20local%20backup%20solutions%20The%20left%20side%20showcases%20a%20cloud%20backup%20illustrated%20with%20a%20vibrant%20blue%20sky%20and%20fluffy%20white%20clouds%20symbolizing%20remote%20data%20storage%20A%20digital%20device%20such%20as%20a%20laptop.jpegThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptopThe image depicts a splitscreen comparison of cloud backup and local backup solutions The left side showcases a cloud backup illustrated with a vibrant blue sky and fluffy white clouds symbolizing remote data storage A digital device such as a laptophttps://www.superfast-it.com/hubfs/laptop%20in%20the%20cloud.jpglaptop in the cloudlaptop in the cloud2025-12-18https://www.superfast-it.com/sectors/it-support-for-charitieshttps://www.superfast-it.com/hubfs/videos/Birmingham%20based%20charity%20Edwards%20Trust%20discuss%20their%20IT%20support.mp4/medium.jpgBirmingham based charity Edward's Trust discuss their IT supportThe CEO of Edward's Trust talks about her experiences using IT support services at Superfast IT. 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This a simple yet effective, best practice framework that SME business owners or leaders can follow. This video covers: What is cybersecurity best practice? How cybersecurity best practice benefits SMEs Challenges when adopting cybersecurity best practice Find out more in our learning centre: https://superfast-it.com/learning-cen...​ Book some time and speak with cybersecurity expert, James Cash: https://calendly.com/james-cash/sched...​ Content in this video: Hello, by the end of this video you will understand what cybersecurity best practise looks like for an SME, how it will benefit your business and challenges you might face when adopting these best practices. So what does best practice look like for an SME? It comes through effective security controls, user education and awareness training and good business continuity planning. Good security controls for an SME include anti malware software on every computer, keeping computers up to date, using firewalls to maintain network security, using web filtering to block access to malicious websites and using email filtering to blocks spam and malicious emails. When it comes to security, people can often be the weakest link. For this reason, your need to tell them what to do and what not to do. And you can do this using policies and documented procedures which set out your security posture and through automated user education tools. If all else fails, having a robust business continuity and disaster recovery plan can help you recover if you suffer a breach. So what are the benefits of following cyber security best practices? Well, it gives us the confidence to know that we can conduct our business, identified risks and put in effective counter measures. And lets be honest, nobody wants to have to notify the Information Commissioners office about a breach of GDPR, or to let their customers know that they have lost their data. One of the benefits of using automatic tools to implement cybersecurity best practices is that it can all take place with minimal management overhead. For example, user educational and awareness training can be delivered to their inboxes and online and it all takes place without you having to do anything, providing you with reports on who’s educated, who’s clicking on phishing links. So what are some of the challenges with adopting cybersecurity best practices? Firstly, there is a lot of misinformation out there from cyber security vendors. For example, if you were to go out looking for an anti virus package for your business, you’ll see that they all claim to be number 1, they all claim to be using AI. All claim to be using machine learning, and all of the latest buzz words. It can be difficult for a business owner to know what they need. The solution to this is to look at the data you have, look at the threats to that data, establish the risks and then put together effective cybersecurity controls to deal with each of those risks. Some of the other challenges with adopting cybersecurity best practices are getting people to change from their existing ways of working, and deciphering the complexity around cybersecurity and information security compliance standards. If you’re looking to make your business cyber safe, remember to lean on an expert and ask them lots of questions. 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