Monthly subscription, rolling support contract. One month's notice.
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Problems take forever to resolve
Talks jargon and is hard to understand
Constant fire fighting. IT is not proactive.
Only in touch to sell more stuff and have more salespeople than technical staff.
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Proud to work with many excellent businesses based in Birmingham.
HQ on Kings Norton Business Centre and a number of offices spread across the West Midlands including Digbeth, Marston Green and Selly Oak.
With an office in Birmingham, BCRS specialise in providing loans to SMEs across the West Midlands.
HQ in Birmingham, Siddall Jones are specialists in property sales, letting and property management across Birmingham City Centre, the Jewellery Quarter, Winston Green, Summerfield, Edgbaston, Hall Green, Hockley, Knowle, Acocks Green Mosely and Saltly.
Our Business IT support packages are designed for small and medium sized businesses in Birmingham. As a small business, we understand that time and resources are precious. This is why we have designed cost effective, proportionate solutions.
As part of our managed IT services, you can expect a fast resolution and access to expert guidance, as and when you need it. We also make switching suppliers stress-free. See what our clients said about their experience of working with Superfast IT:
Our speedy response doesn't go unnoticed. Superfast IT take pride in delivering a fast service.
It's not as difficult as you might think to switch IT suppliers and escape bad support. Once you've decided to move, we will speak to your old IT company so you don't have. No downtime. No hassle. No awkwardness.
Calls answered in 10 seconds
We have used Superfast IT since 2004, and I recommend them highly. Their expertise has enabled us to streamline our IT set-up and keep all of our users and data secure. Their response times are fantastic, and they are a pleasure to deal with.
We have been using SuperFast-IT now for 9 years and can not fault them. They are very professional and help us step by step with any IT issues we may have. So thanks guys!!
Let's get to know each other, explore your business and perform a technical assessment to pinpoint areas of improvement. We develop a Technology Success Plan so you can win at business.
You are onboarded. We deal with your previous IT company (if there is one) and vendors, for an agro free, smooth transition.
And best of all, you start getting results from your technology. We can't wait to work with you, but you need to make the first move... Schedule a call.
Schedule a call
Free quote. Find out how much IT support costs.
Expert advice and guidance
Virtual IT manager and dedicated primary engineer
IT management and administration
Unlimited remote and on-site support
Core cyber security protection
Back-up and data recovery
24/7 system monitoring
Bespoke IT roadmap to fit your budget and target
Annual strategic planning meetings
Ongoing account management and IT audits
Advice and guidance, with a virtual IT manager and dedicated primary engineer. Bounce ideas off us. Find a tech solution. Make sure that you are buying the right equipment and not wasting money. Make the most out of your existing IT and uncover opportunities for improvement.
We keep your IT up-to-date, which will prevent many IT issues from ever occurring. We provide day-to-day maintenance; daily monitoring and issue prevention, keeping your IT systems secure and ensuring security measures are operational and effective.
We are your virtual IT department, but also on call for call-outs. Many issues can be resolved quickly and remotely over the phone. Superfast by name and nature, we ensure issues are resolved quickly. We continue to provide on-site support throughout the pandemic, while taking precautions to keep everyone safe.
Keeping your business secure is a major benefit of having our managed IT service package. Our core security pack offers a base level of security for SMEs on a budget, with the option to upgrade highly recommended. Keep your data safe, with files, emails and data regularly backed-up.
Your data and emails are in safe hands. Servers are backed every hour, with three additional copies of data backed up and stored in separate locations. That’s four copies altogether.
Your data is always retrievable, whether you have a fire, flood, laptop stolen or cyber incident. Microsoft 365 data is also recoverable.
Thrown in with your IT support subscription, your website and domain will be properly configured and secured with the correct SSL certificate. As well as consolidating the number of suppliers you use, it will save you time by reducing the number of invoices and admin you deal with, and bonus - it will save you around £20 every month.
IT has become unmanageable and taking up too much time. Chasing your IT provider has become the norm. Your time could be better spent on running your business, not on IT niggles.
Does it feel like you're being bombarded with technical jargon? It shouldn't feel like you can't understand IT or security. We speak in plain english and only have UK based call centres.
Slow IT? Things keep crashing? Your IT performance isn't measured or there is little ROI visibility. Too much down time and your team complain about IT.
Firefighting IT issues?
You only hear from your IT support to report an issue. No forward planning or advice on how to improve.
No time to research and learn about cybersecurity. Unsure if your business is secure or what affordable security is available for an SME in Birmingham.
No one has checked whether your data is being backed-up.
You want to keep up to date with new technology and not be left behind. But you are not sure what IT you need or what is possible for your digital transformation.
What is viable and affordable?
"When I had to start working from home at the start of Covid-19 lockdown, I had so many tech issues and I was calling Superfast IT at least 2 to 3 times a day requiring assistance, but they just called back sorted it and had a natter. They are such a friendly team and I cannot recommend them enough"
★★★★★ Google review
Reliable, secure IT solutions are crucial to the smooth running of your business. We work with 65 small businesses, keeping the IT running smoothly for 1,500 people in Birmingham and the surrounding areas.
We work hard to be one of the best IT companies in Birmingham. But it is collaborating with vibrant SMEs in Birmingham and West Midlands that has made us who we are today.
Birmingham and the West Midlands has much to boast; HS2, the metro extension, potential gigafactories, a vibrant city centre, Commonwealth Games 2022 and and innovative creative hub in Digbeth. The West Midlands has an ambitious digital plan including 5G test pilots. We are here to support the regions' excellent SME businesses; to take advantage of these opportunities and enabling the right IT to thrive.
We think Birmingham is a great place to do business. Why not get in touch with us and see if we can work together?
We offer a wide range of Managed IT services including cyber security, cloud computing and migrations, data back-up and disaster recovery, Microsoft 365, telephone (ViOP), IT consultancy and connectivity - internet, WiFi and 5G. We work hard to be one of the best IT companies in Birmingham, so get in touch with us and see if we can work together!