Be part of a growing business
The business is growing, giving you the chance to shape what we do and how we do it.
Superfast IT continues to grow steadily, so we are always looking for great people to join our team. If you are good with both technology and people, and you would like to join a company where you can grow and realise your potential, then Superfast IT could be the place for you.
The business is growing, giving you the chance to shape what we do and how we do it.
Opportunities for training and development. And with the company’s continued growth, there is potential for you to advance.
The team at Superfast are a friendly bunch, always ready to lend a hand and support one another.
Culture is incredibly important.
These values represent us!
Act for the greater good of the company, treat colleagues fairly and with respect, contribute to a positive working environment, give help and encouragement, speak with candour, take an interest in colleagues’ life outside of work, share praise and shoulder responsibility.
Be patient, quick to respond, and respectful. Seek win-win relationships. Look for lifetime value over quick-win. Put yourself in the customer’s shoes. Anticipate the customer’s wants and needs. Treat clients fairly and with respect.
Take a structured approach to tasks, make and follow systems, seek standardisation, create coordination and harmonious interaction, prioritise well and focus on what is important.
Check the quality of your work, have the foresight to spot potential problems, notice when others need help or attention and create and use checklists.
Have a desire to learn and be eager for knowledge, ask questions, find out how things work, look for better ways to do things, get to know our family members and get to know our clients’ businesses
We believe wholeheartedly that taking care of our team is one of the most impactful things we can do. Thats why we offer outstanding benefits.
Good pay
Job security
Challenging work
Career development
Great working environment with
real team spirit
Family life balance with
remote working options
Private health care
Mental health initiatives and access to a mental health first aider
Personal development:
5 days per quarter set aside
for training and studying
Retail discounts
Two weeks paid leave for Army Reserves annual training
Wellbeing videos, tools and blogs to support your financial, physical and mental wellbeing
James Cash founded our company in 2002, and we have gone from strength-to-strength, growing each year, even through the recession. We have never been forced to lay off staff, and our firm financial foundation means our credit rating is excellent, at 96 out of 100.
Our team is crucial to our success, so skill and hard work do not go unrewarded, and it is our policy to pay above the industry average.
All of our team benefit from private medical insurance to cover acute medical conditions, as well as a health cash plan which includes regular, everyday treatments such as visits to the dentist or optician, and treatments such as physiotherapy or counselling.
We take mental health and wellbeing seriously and are continuously developing initiatives to foster a working environment that is open, supportive and conscientious. That is why we have team members trained in workplace mental health - they have an open-door policy to encourage anyone struggling to speak up and get the support they need. It could be as simple as grabbing a coffee or using our private healthcare plan to get access to professional help.
We have also introduced Welbot, a workplace app that has been specifically designed to look after your personal health and wellbeing in the workplace. Team members are actively encouraged to make the most out of the app, taking part in:
Our office is in Stourbridge, away from the city centre, so our team don’t usually have the hassle of battling rush-hour traffic before and after work, and there’s free parking onsite and nearby. The office is light, comfortable, and spacious.
The team at Superfast are a friendly bunch, always ready to lend a hand and support one another. We get together for social events throughout the year, as well as participating in the occasional challenge to raise money for charity.
Fridays bring a more casual end to the week when we have a dress-down day and order in lunch.
The work we do is challenging. Designing, deploying, managing, securing, and supporting IT infrastructures across numerous sites for different companies with different requirements. Some of them operating around the clock. It is complex, demanding and certainly not for the faint-hearted.
You will be involved in the complete end-to-end IT solution and receive the kind of technical exposure you could only dream of if you work in a large company or an internal IT department.
We offer opportunities for training and development, both through external providers and internally-run training days. And with the company’s continued growth, there is potential for you to advance.
Superfast IT has pledged to the Armed Forces Covenant – a promise that those who serve or have served, and their families, are treated with fairness and respect in their communities, economy and society for which they serve with their lives.
We offer employment opportunities for veterans, service leavers, spouses and partners and offer favourable employment terms to support reservist and Cadet Force Adult Volunteers (CFAVs) duties.
“I joined Superfast seven years ago. I started as an apprentice with little-to-no knowledge of IT, but I was keen to learn. The company put me through a Level 3 Apprenticeship which involved off-site courses as well as on-the-job learning.
"After I finished the Level 3 course, I was given the opportunity to progress to Level 4, which I grabbed with both hands. I’ve risen through the ranks to become the Service Manager, managing a team of engineers to provide the best possible service to our clients. It makes me feel proud when I think how far I’ve come and I’m looking forward to many more years at Superfast.
"Now I am in a position to pass my knowledge onto my team. I advise how to make the next step in their career, organise study time and any support that they might need. It's so rewarding to see my team develop and work on more complex IT projects."