IT Support
Your virtual IT department. Quick fix to technology issues,
cyber-protection & strategic IT partners
Business IT Support
The IT support company that helps you WIN AT BUSINESS
It's like having your own IT department
For 20 years, we have provided outsourced, remote IT support services to ambitious small and medium-sized businesses in the West Midlands.
We are a local, friendly and growing IT company, focused on not only fixing today's IT problems in the fastest possible time, but also help small businesses to achieve their long-term IT goals. This is delivered by our knowledgable and friendly customer service team, through a pro-active, partnership approach.
Our managed IT service framework enables you to focus on your own business, while we look after your IT. Let's make the most of your existing technology and keep your business secure.
Small business IT support
We appreciate that resources are precious for small businesses. We do not over-engineer a solution, instead provide small business IT support that is affordable and proportionate to the business' needs and company size.
Our values are an important part of our identity and we strive to be ethical and honest. We offer discounts to charities and regularly fundraise for local causes. We value our team, paying above market average, encouraging personal development and wellbeing. Reducing our impact on the environment to become carbon neutral is another business ambition.
Outsourced IT Support
Small Business IT services
We offer a number of small business IT services. These include IT support, cybersecurity, cloud computing, data back-up and disaster recover, Microsoft 365, telephones (VoIP), IT consultancy and connectivity - Internet, WiFi and 5G.
Fast response rate
Calls connected within 10 seconds ⋅ Majority of tickets resolved in 10 minutes
Fast response & proactive
Respond to challenges within minutes to maintain productivity.
Majority of requests resolved in 10 minutes.
Open 24/7, 365 days a year.
Proactive, friendly team. Anti-jargon, but informative.
Make the most of existing technology.
Local, UK based remote IT Support service team, proud to serve the West Midlands SME community.
Reach business goals
Plan future IT investments for maximum benefit and ROI.
IT infrastructure upgrades to digitalisation.
Sector/industry specific tech experience.
We get to know your business inside out, understand your technology and unique needs.
Bespoke IT roadmap to fit your budget and targets.
Reduce risk, improve security
Secure your data.
Secure your supply chain.
Secure your business' future.
Ongoing security prevention & monitoring to reduce risk.
Choose between two distinct security packages, specifically designed with SMEs in mind; core & enhanced.
Help you to achieve Cyber Essentials accreditation to demonstrate your commitment to cybersecurity.
Smooth sailing
Let your technology do the hard work.
Our IT support and security service covers all of the West Midlands, including Birmingham, Stourbridge, Kingswinford, Halesowen, Dudley, West Bromwich, Kidderminster, Bromsgrove, Wolverhampton and Worcester
Who we work with
Small business IT support specialists
We work alongside SME business owners, senior leaders and office managers who oversee the IT for their 5-50 team members.
We work best with like minded SMEs, who excel in their area of specialism and take pride in their customer service. We work with ambitious leaders who value their team and strive for continuous improvement.
We will be a partner, not just a supplier and an extension to your business - your virtual IT department.
Local IT company
Looking for small business IT support and a local IT company? If you are located in Birmingham, Stourbridge, Kingswinford, Halesowen, Dudley, Sandwell, Kidderminster, Bromsgrove, Wolverhampton or Worcester, and in search of a proactive and responsive IT company, all delivered with a first-class service, then we could be a good fit. Book a free consultation to learn how we could work together.
Who we help
Tackling IT challenges with small business leaders and office managers
Business Owners & Leaders
Time is valuable. Do you spend too much time fixing IT niggles instead of running your business? You are not an IT expert, but you are responsible for IT and technology in your business.
That's where we can make a huge difference. Working with us there's no more IT distractions - we take care of your IT suppliers so you can concentrate on running your business. We help you to forward plan IT maintenance and strategic improvements, so they are scheduled and budgeted. Pricing is predictable and scalable. Your data is secure and under control.
Let us show you how it works.
Contact us
Office Managers
IT may be a small part of your role, but you are responsible for ensuring operations run smoothly. You suspect there are better IT companies in Birmingham and are wondering 'what's out there?'
If you are investigating outsourced IT support, we can help you spec and compile the information you need to present back to your team.
Once onboarded, we help to manage and plan your IT so you no longer need to worry about IT.
IT Solutions Across Sectors
Our clients specialise in a wide range of industries including financial services, charity and non-profit, professional services, manufacturing and engineering, property and construction, as well as warehouse and distribution sectors. From start-ups to established SMEs, manufacturers to market leading niche consumer brands, accountants and recruitment to media companies - we provide small business IT services.
Our clients have one thing in common: they want reliable IT that is affordable, secure and will enable their business to excel.
