Articles & News

from the team at Superfast IT

 

Katherine and James filming out IT support video

4 min read

IT Support Services: What's Included?

What's included with our IT support services? It is important to know what IT support services are included in your managed service agreement when selecting or reviewing your technology partner. Your IT support should fit your business needs and...

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2 min read

25 most common passwords

‘Please create a secure password. ’ How many times a year do you read this and think I’ll stick to the password I use for every other site, and it...

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Remote working. Managing cybersecurity risks in 9 steps

2 min read

Remote Working: Managing Cybersecurity Risks in 9 Steps

Photo credit: Writix During the first lockdown, our priority was to quickly facilitate working from home and keep business moving. We did this...

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SME cybersecurity best practice locked

7 min read

Cyber security for businesses in Birmingham and the West Midlands

I speak to many SME business owners. For the Managing Directors, CEOs and senior leaders that run the 121,175 small and medium-sized businesses based...

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Implementing instant and automated feedback

3 min read

Implementing Instant Feedback

Customer feedback is essential for any business. Gauging satisfaction levels can guide you in making improvements that positively impact your bottom...

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What is Phishing?

5 min read

What is Phishing?

A recent survey reported that 90% of organisations had been subject to a phishing attack. You may have heard of ‘phishing’ but do not know what is...

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Blackmail phishing email scam

3 min read

Email Blackmail Phishing Scam

Let's explore the personal threats and blackmail tactic used in emails by hackers. Understand what blackmail phishing emails look like and what to do...

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