Articles & News

from the team at Superfast IT

 

Cybercrime tips and facts for West Midlands businesses from James Cash and Hinesh Mehta from ROCU and the West Midlands Cyber Resilience Centre

6 min read

Cybercrime tips and facts for West Midlands businesses

Last week, DI Hinesh Mehta from the West Midlands Cyber Resilience Centre and I presented the webinar: ‘Cyber Security for Small Businesses’. We uncovered some fantastic tips and facts about cybersecurity and cybercrime for West Midlands and...

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BT switch off analogue PSTN phones - cloud voip telephony rises from the ashes

4 min read

BT switch off analogue phones

Technology constantly moves forward and this is true for our phones systems and business telephony. Some time ago, BT announced that they were...

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Response time

5 min read

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time...

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Email quarantine user guide

3 min read

Navigating and Releasing Quarantine Emails

Email filtering helps to stop spam and junk mail from entering your inbox. But there will be instances where email filtering systems need your help...

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Cyber Essentials checklist - questions to ask your IT company

6 min read

Cyber Essentials Checklist: Can Your IT Provider Help You Pass?

Many businesses turn to their IT company to help them pass Cyber Essentials accreditation. The National Cyber Security Centre (NCSC) recently...

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Outsourced IT infrastructure projects and upgrades - WiFi & internet, servers, data back-up, security, cloud telephone, Microsoft 365 and cloud computing

6 min read

What's Not Included in IT Support?

IT companies offer a variety of IT services. These can be split into two main areas: IT support and IT project work. In this article, I list the most...

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KASEYA HACK AFFECTING BUSINESSES WORLDWIDE

2 min read

Statement on Kaseya hack affecting small businesses worldwide

You may have seen in the news over the weekend, Kaseya had a massive ransomware attack which has affected thousands of small and medium-sized...

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