3 min read
How to Access and Use Our IT Support Services
When faced with an IT issue, you need to know how to inform your IT support team and access the help you need quickly and efficiently. This guide will explain the following:
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5 min read
Cyber Tuesday at Birmingham Tech Week
Katherine Garratt: 13-Oct-2021 15:44:46
Birmingham has much to celebrate, with a thriving technology sector. Cyber Tuesday, as part of Birmingham’s Tech Week, hosted some fantastic speakers...
4 min read
BT switch off analogue phones
Mark Poulding: 02-Sep-2021 09:42:00
Technology constantly moves forward and this is true for our phones systems and business telephony. Some time ago, BT announced that they were...
5 min read
IT support help desk response time
How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time...
3 min read
Navigating and Releasing Quarantine Emails
Adam Cash: 19-Aug-2021 08:43:29
Email filtering helps to stop spam and junk mail from entering your inbox. But there will be instances where email filtering systems need your help...
6 min read
Cyber Essentials Checklist: Can Your IT Provider Help You Pass?
Mark Poulding: 29-Jul-2021 09:25:00
Many businesses turn to their IT company to help them pass Cyber Essentials accreditation. The National Cyber Security Centre (NCSC) recently...
6 min read
What's Not Included in IT Support?
IT companies offer a variety of IT services. These can be split into two main areas: IT support and IT project work. In this article, I list the most...