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Contact Us

Got a question, or just want a chat about your IT? Get in touch, and a friendly face from the team will come back to you. We're here Monday to Friday, 8am to 5pm.
 
 

Contact Us

Talk to Our IT Team

If you’d like to speak with us directly, our team is here to help. You can contact us by phone, send us an email, or schedule a call at a time that suits you. Simply choose the option below and we’ll be happy to assist.

Client IT Support Requests

For non-urgent, non-critical IT support requests, please email us at support@superfast-it.com or use the Superfast IT App.

For urgent, critical IT support requests, call us on 0121 309 0090.

You may view the status of all current IT support requests using the Superfast IT App.

Emergency Out-of-Hours Support

Outside of our office hours, we offer an emergency out-of-hours service for our clients.

Please note that calls are answered by our AI agent, which will take a message and contact our duty on-call engineer.

This service is for emergency use only. Non-emergencies and those without 24/7 cover in place may be charged for this service.

You can reach our out-of-hours service on 01384 880650.

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