Our Security Ecosystem

At Superfast IT, we offer a comprehensive security ecosystem designed to work seamlessly to protect your business from cyber threats. Our core package includes essential security measures for all clients, with additional services available for those who want extra protection.

Our Security Credentials: Expertise You Can Trust

We take cybersecurity seriously. Our team is highly qualified and continuously invests in security best practices to protect our clients. Here’s why you can trust us:

• Cyber Essentials Certification Body – We are an accredited certification body, helping businesses achieve Cyber Essentials certification with ease.
• IASME Cyber Assurance Certified – We meet rigorous cybersecurity standards, providing a structured approach to managing cyber risks.
• Expert Leadership – Our Managing Director, James Cash, is a Certified Information Security Manager (CISM), ensuring security is at the heart of our strategy.
• Cybersecurity Peer Group – We collaborate with other leading Managed Service Providers (MSPs) in a dedicated cybersecurity peer group, sharing insights and strategies to protect you.
• Ongoing Security Training & Certifications – We continually invest in cybersecurity training for our engineers, who hold various industry-recognised security credentials, ensuring expertise is available to our clients.
• NCSC CiSP & Threat Intelligence – We work with the UK’s National Cyber Security Centre (NCSC) through their Cyber Security Information Sharing Partnership (CiSP). This allows us to stay ahead of emerging cyber threats by accessing threat intelligence and collaborating with other security professionals and MSPs to protect businesses from evolving cyber risks.
• West Midlands Cyber Resilience Centre (WMCRC) - As a partner of the WMCRC, we collaborate with law enforcement and cybersecurity experts to help businesses improve their resilience against cyber threats.

Cyber Essentials: The Foundation of Your Security

Did you know that basic cyber security controls can protect against 80% of common cyber-attacks? That’s why our approach starts with Cyber Essentials:

1. Managed Firewall – We secure your internet connections, restrict unnecessary access, and implement strict access controls to keep cybercriminals out.
2. Secure Configuration – Our engineers set up every new system and service using best-practice security measures from day one.
3. User Access Control – We apply the principle of least privilege, ensuring only authorised users have access. We enforce strong, unique passwords, remove unused accounts, and monitor admin access.
4. Managed Detection & Response – Our advanced malware protection keeps your systems safe, with 24/7 monitoring by our security operations centre.
5. Patch Management & Updates – We proactively update software and systems to close security gaps before hackers exploit them.

Backup Solutions: Safeguarding Your Data

Data loss can be disastrous. That’s why we ensure your business-critical data is backed up and protected:

• Managed Server Backup – On-site servers are automatically backed up every hour, with data replicated offsite daily. A third copy is stored at an additional data centre, giving you three layers of backup protection.
• Microsoft 365 Backup – Three daily backups ensure your OneDrive, SharePoint, and Teams data is backed-up and retained for a year, so you don’t lose important files.
• Folder Redirection – We configure folder redirection to ensure user files are automatically saved to OneDrive, preventing data loss and enabling seamless access across devices.

Core Security Services: Included as Standard

To give you peace of mind, we include these two essential services for all clients:

• Advanced Email Threat Protection – Blocks phishing, spam, and malicious emails before they reach your inbox.
• Managed DNS Protection – Prevents access to known malicious websites and limits access to non-work sites to keep your team productive and secure.