James Cash

Cybercrime tips and facts for West Midlands businesses

Last week, DI Hinesh Mehta from the West Midlands Cyber Resilience Centre and I presented the...

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we...

What's not included in IT support?

IT companies offer a variety of IT services. These can be split into two main areas: IT support and

Statement on Kaseya hack affecting small businesses worldwide

You may have seen in the news over the weekend, Kaseya had a massive ransomware attack which has...

The 5 best IT support firms in Birmingham

Every day, Superfast-IT works with businesses in Birmingham and the surrounding areas, providing...

Is your IT support company genuinely proactive?

If you have ever been in the position of looking for a new IT support company, you will know what I...

Cloud vs on-premise: Differences, pros and cons

The pandemic has been catalyst to many businesses switching to the cloud. Adoption of cloud...