James Cash

National Cyber Security Centre warns to bolster cyber security

5 min read

NCSC Urges UK Organisations to Strengthen Cyber Resilience

Following the distressing news of Russia’s invasion of Ukraine, Lindy Cameron, CEO of the National Cyber Security Centre (NCSC) has advised all UK organisations to bolster their cybersecurity resilience. This urgent update comes in response to the...

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Advantages of data backup and recovery

4 min read

Advantages of Data Backup and Recovery

Data backup and recovery is a necessary safety net for businesses today. In this article, we detail the main advantages of data backup and recovery....

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How we backup data and keep your data safe

1 min read

How Do We Backup Your Data?

How long could your business operate without business-critical data? Hours? Weeks? Months? If an incident occurs such as a fire, flood or ransomware,...

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In-house vs Outsourced business IT support; pros & cons. Advantages of outsourced IT

9 min read

In-house vs Outsourced Business IT support; Pros & Cons

Deciding between in-house or outsourced IT support can seem a daunting task. One thing is certain, IT outages are costly. IT downtime costs UK...

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3 min read

How to Access and Use Our IT Support Services

When faced with an IT issue, you need to know how to inform your IT support team and access the help you need quickly and efficiently. This guide...

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Cybercrime tips and facts for West Midlands businesses from James Cash and Hinesh Mehta from ROCU and the West Midlands Cyber Resilience Centre

6 min read

Cybercrime tips and facts for West Midlands businesses

Last week, DI Hinesh Mehta from the West Midlands Cyber Resilience Centre and I presented the webinar: ‘Cyber Security for Small Businesses’. We...

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Response time

5 min read

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time...

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