5 min read
How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time can drastically differ from one IT company to another. While IT issues have differing levels of...
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6 min read
IT companies offer a variety of IT services. These can be split into two main areas: IT support and IT project work. In this article, I list the most...
2 min read
You may have seen in the news over the weekend, Kaseya had a massive ransomware attack which has affected thousands of small and medium-sized...
9 min read
The pandemic has been catalyst to many businesses switching to the cloud. Adoption of cloud services is not slowing. It is predicted to rise by a...
2 min read
Have you got an old laptop collecting dust? A tablet stuffed in the bottom of a drawer? Perhaps you received new a laptop or tablet for Christmas and...
2 min read
Selling, Donating or Recycling Laptops and Other Devices Whether you are looking to donate, sell or recycle an old computer, laptop, tablet or phone,...
4 min read
What's included with our IT support services? It is important to know what IT support services are included in your managed service agreement when...
