Monthly subscription, rolling support contract. One month's notice.
Enjoy the benefits of working with Superfast IT Birmingham for your IT support:
Proud to work with many excellent businesses based in Birmingham.
HQ on Kings Norton Business Centre and a number of offices spread across the West Midlands including Digbeth, Marston Green and Selly Oak.
With an office in Birmingham, BCRS specialise in providing loans to SMEs across the West Midlands.
HQ in Birmingham, Siddall Jones are specialists in property sales, letting and property management across Birmingham City Centre, the Jewellery Quarter, Winston Green, Summerfield, Edgbaston, Hall Green, Hockley, Knowle, Acocks Green Mosely and Saltly.
Our Business IT support packages are designed for small and medium sized businesses. We understand that time and resources are precious. This is why we have designed cost effective, proportionate IT and security solutions.
Calls answered in 10 seconds
We have used Superfast IT since 2004, and I recommend them highly. Their expertise has enabled us to streamline our IT set-up and keep all of our users and data secure. Their response times are fantastic, and they are a pleasure to deal with.
We have been using SuperFast-IT now for 9 years and can not fault them. They are very professional and help us step by step with any IT issues we may have. So thanks guys!!
If you're a Birmingham business, the first step is to get in touch. Call, email, fill out our website contact form or book some time with an expert:
Let's get to know each other, explore your business and perform a technical assessment to pinpoint areas of improvement. We develop a Technology Success Plan so you can win at business.
You are onboarded. We deal with your previous IT company (if there is one) and vendors, for a stress-free, smooth transition.
And best of all, you start getting results from your technology from the start. We can't wait to work with you, but you need to make the first move... Schedule a call.
Get tailored pricing for your business.
What is IT support?
What's included in IT support?
What's not included in IT support?
Expert advice and guidance
Virtual IT manager and dedicated primary engineer
IT management and administration
Unlimited remote and on-site support
Core cyber security protection
Back-up and data recovery
You receive advice and guidance from your virtual IT manager and dedicated primary engineer. Bounce ideas off us. Find a tech solution. Make sure that you are buying the right equipment and not wasting money. Make the most out of your existing IT and uncover opportunities for improvement.
We keep your IT up-to-date, which will prevent many IT issues from ever occurring. We provide day-to-day maintenance; daily monitoring and issue prevention, keeping your IT systems secure and ensuring security measures are operational and effective.
Many issues can be quickly resolved remotely over the phone or via screen share. We also provide on-site support at no extra cost. During the pandemic, we continued to provide on-site support. Our team is familiar with adhering to onsite security and safety precautions. This includes pre-arranging site visits, signing in, wearing face masks, and completing health and safety assessments where necessary.
Cyber security is included as standard in our IT support. This is a major benefit and differentiator of our managed IT service package. When you sign up, you will automatically enroll to our core security pack. This offers a base level of security for SMEs on a budget, with the option to upgrade to the enhanced security pack.
Your data and emails are in safe hands. Servers are backed every hour, with three additional copies of data backed up and stored in separate locations. That’s four copies altogether.
Your data is always retrievable, whether you have a fire, flood, laptop stolen or cyber incident. Microsoft 365 data is also recoverable.
Website hosting and domain is included. Your website will be properly configured and secured with the correct SSL certificate. This consolidates the number of suppliers you use and reduces admin to save you time.
IT has become unmanageable and taking up too much time. Chasing your IT provider has become the norm. Your time could be better spent on running your business, not on IT niggles.
Does it feel like you're being bombarded with technical jargon? It shouldn't feel like you can't understand IT or security. We speak in plain English and only have UK based call centres.
Slow IT? Things keep crashing? Your IT performance isn't measured or there is little ROI visibility. Too much down time and your team complain about IT.
Firefighting IT issues?
You only hear from your IT support to report an issue. No forward planning or advice on how to improve.
No time to research and learn about cyber security. Unsure if your business is secure or what affordable security is available for an SME in Birmingham.
No one has checked whether your data is being backed-up.
You want to keep up-to-date with new technology and not be left behind, but you are not sure what IT you need or what is possible for your digital transformation.
What is viable and affordable?
"When I had to start working from home at the start of Covid-19 lockdown, I had so many tech issues and I was calling Superfast IT at least 2 to 3 times a day requiring assistance, but they just called back sorted it and had a natter. They are such a friendly team and I cannot recommend them enough"
★★★★★ Google review
Searching for a friendly IT company in Birmingham? We are ready to help.
We cover Birmingham city centre, Jewellery Quarter, Digbeth, Erdington, Edgbaston, Harborne, Moseley, Kings Heath, Kings Norton and the surrounding areas.
Reliable, secure IT solutions are crucial to the smooth running of your business. We work with 80 small businesses, keeping IT running smoothly for 1,500 people in Birmingham and the surrounding areas.
We work hard to be one of the best IT companies in Birmingham. But it is collaborating with vibrant SMEs in Birmingham that has made us who we are today.
Birmingham has much to boast; HS2, the metro extension, potential gigafactories, a vibrant city centre, Commonwealth Games 2022 and an innovative creative hub in Digbeth. The region has an ambitious digital plan including 5G test pilots. We are here to support the region's excellent SME community and to help your business take advantage of these opportunities, with the right IT to thrive.
We think Birmingham is a great place to do business. Why not get in touch with us and see if we can work together?
Speak to support within minutes.
Most IT issues resolved within 10 minutes
What is proactive IT?
Drive your business growth
How IT helped our client to grow.
Peace of mind that you're protected against malware and ransomware
Cyber security for small businesses