Grow your business.
Protect what you've built.

IT support, cyber security and AI for West Midlands businesses with 10 to 100 staff.

6

Minutes average time to start work on an incident

65
%

Incidents resolved
within 1 hour

99.5
%

Positive client feedback from 183 responses

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When nobody's really in charge of your IT, it catches up with you

A cyber attack that stops the business for days

A contract or tender lost because you couldn't answer the security questions

Your team losing hours every week to slow, unreliable systems

Customers' data exposed, and their trust with it

You shouldn't need to be an IT expert to run a safe, well-run business.

IT that works, and security you can prove

Your team gets on with their jobs instead of waiting on IT

Confident answers when an insurer, customer or auditor asks about security

Cyber Essentials certification, handled for you

A clear plan for technology spend, so there are no surprise bills

AI put to work safely, where it actually saves time

Your time back to run the business

Most of the owners we work with never meant to be in charge of IT

It just landed on them, along with everything else. We've spent nearly 25 years taking it off their plate, and today we look after around 80 businesses across the West Midlands.
IASME Cyber Assurance
Partners to the West Midlands Cyber Resilience Centre
Armed Forces Covenant

From 25 people to more than 300

NPA 24:7 grew from 25 people to more than 300 and went on to an exit worth tens of millions. We looked after their technology along the way.

Switching IT support is easier than you think

1. Book a quick call

Tell us what's working and what isn't.

2. Get your free IT health check

We look at your systems and security and show you what we find, in plain English.

3. Switch over without disruption

We plan the move, meet your team and handle the handover from your current provider.

Our promises to you

Plain English, never jargon

We start work on incidents in minutes, not hours

You'll know exactly what you pay each month

Our contract terms are published on our website, so you can read them before you sign

If you ever leave, we'll hand over properly and won't charge you for it

Who we help

Business owners and MDs

You want to grow without wondering whether one bad email could undo it all. We look after your IT and security so you can stop worrying about it and get on with running the business.

Office managers

IT may not be your job, but somehow it's ended up on your desk. We become the IT team behind you, so you go from the person everyone chases to the person who has it sorted.

Everything your business needs from IT, in one place

IT support

Your IT department, without hiring one

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Cyber security

Protection that runs around the clock

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Cyber Essentials

Certification you can show customers and insurers

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Microsoft 365

Licensing, set-up and support done properly

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Backup and recovery

Get your data back when something goes wrong

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AI

Practical help putting AI to work safely

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Phones

Business calls from the office or anywhere else

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Internet and Wi-Fi

Connections that keep up with your business

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IT consultancy

A plan for technology that fits your budget

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What our clients say

What managed IT support with Superfast IT includes

Your team gets a help desk that answers in minutes, 8am to 5pm on weekdays, with an emergency line outside those hours. We monitor and maintain your computers and servers, keep them patched and protected around the clock, and back up your data, including Microsoft 365. Every client sits on our Cyber Essentials foundation of security controls as standard.

Beyond the day to day, we help you plan. You get a technology roadmap that fits your budget, regular reviews, and advice on where AI and new systems could save your team time.

Find out where you stand, free

We'll look at your IT and security and tell you, in plain English, what's working, what's at risk and what to fix first. No obligation.

Not ready to talk yet? Take the ten-minute cyber security scorecard or download our IT support buyer's guide.

Grow your business. Protect what you've built.

Book a quick call and we'll tell you honestly whether we're the right fit.

Book a quick call
Get your free IT health check