IT Support for Charities and
Non-profits

Is your organisation getting the IT Support it deserves?

Get Superfast IT support, robust cyber security, and expert guidance from a local IT partner who understands the unique needs of charitable organisations.

How IT Support improves charities operations

Charities and non-profits rely on digital systems for almost everything, from safeguarding and case management to finance, donor data and staff collaboration. When IT fails, services slow down and the impact is felt immediately. Yet many organisations are expected to meet tough governance, cyber security and operational demands without in-house technical expertise.

Superfast IT helps close that gap. We deliver reliable, secure and predictable IT support designed around the realities of the non-profit sector, so your team can focus on serving your community, not fighting technology. We support charities with more than just IT services — we become a trusted IT partner.

IT Support Services for Charitable Organisations

Managed IT Support

When your IT works properly, your team can spend more time helping people and less time troubleshooting.

Daily support that keeps your team productive:

  • Unlimited remote IT support
  • Fast response times
  • Device setup & maintenance
  • Microsoft 365 support
  • Printer, network & application troubleshooting

Outcome: Fewer disruptions, smoother working days, and happier teams.

Cyber Security as Standard

Every organisation deserves strong protection, especially those handling sensitive or vulnerable client data.

Cyber Security services include:

  • Endpoint protection
  • Patch management
  • Email security
  • Multi-factor authentication
  • Security awareness training
  • Backup monitoring
  • Cyber Essentials guidance

Outcome: Reduced risk, stronger governance, and reassurance for trustees.

0

Minutes average time to start work on an incident

0%

Incidents resolved within 1 hour

0%

Positive client feedback from 182 responses

*Stats based on performance data from Q4 2025

Expert IT support is just a call away.

IT Support designed for

Healthcare & Social Care Charities

Organisations delivering frontline care, counselling, safeguarding and community health services. Our IT support services ensure these charities' sensitive data is protected at all costs.

Children & Youth Organisations

Youth clubs, mentoring programmes, alternative education providers, and safeguarding-focused charities utilise our IT services to ensure servers remain protected while keeping everyone safe from online cyber threats.

Faith-Based & Religious Organisations

Churches, mosques, temples and faith charities managing congregations, events and community outreach. Our IT support keeps these charitable organisations running smoothly through proactive monitoring and robust cybersecurity solutions, so they can focus on giving back to the community.

Grant-Making Trusts & Foundations

Funders managing applications, due diligence, board reporting and financial governance, who need sensitive data protection and utilise cloud services to ensure they have access to data anywhere and at any time.

Housing & Homelessness Charities

Organisations supporting vulnerable individuals with accommodation, casework and tenancy management. Our IT support for charities like this provides superfast response times to IT issues, which benefits these charities by saving precious time to help them work towards their mission.

Sports & Community Activity Charities

Grassroots sports clubs, youth sports foundations, and organisations running wellbeing or inclusion programmes through sport. Our IT support helps these charities by providing tailored solutions that work within limited budgets, to keep data secure.

Environmental & Conservation Organisations

Wildlife trusts, sustainability charities and community environmental projects. Our IT support for charities like these utilises our superfast remote support to address unexpected IT issues that may arise.

Arts, Culture & Heritage Organisations

Museums, theatres, galleries, and community arts charities utilise our IT support to manage ticketing, fundraising, and digital archives, helping them grow and meet business goals.

Client Success

Delivering reliable IT support for non-profits with fast response times, strengthened cyber security, and expert IT guidance to keep your systems protected, compliant, and running smoothly.

Edwards Trust - IT support for this charity.png

Edward's Trust

Charity & Non-profit

Edward’s Trust is a Birmingham-based charity that provides specialist bereavement support for children, young people and families. Through counselling, group sessions and community-led programmes, they offer vital emotional care to those coping with loss. Their dedicated, child-centred work has made them a highly respected source of support across the UK.

 

Gordon Moody Logo

Gordon Moody

Charity & Non-profit

Gordon Moody is a UK charity that supports individuals and families impacted by gambling addiction. With decades of experience, they provide specialist treatment services including residential recovery programmes, counselling, and ongoing support designed to help people regain control of their lives. Their work plays a vital role in tackling gambling-related harm and improving long-term wellbeing across the UK.

Customer Stories

IT Support Built Around Your Mission

For charities and non-profits, technology isn’t optional — it’s essential. Downtime, cyber threats, or unreliable support can directly impact the people you serve.

When Edwards Trust partnered with Superfast IT, they gained:

  • Greater stability across their IT systems
  • Stronger protection against cyber risks
  • A dedicated, approachable support team
  • Clear guidance to plan and grow with confidence

We believe IT should remove pressure, not create it — giving your team the freedom to focus fully on delivering your charity's mission, while strong data security measures are in place.

 

Ready to give your trustees greater confidence in your IT?

Download the free guide to help senior leaders reduce IT stress, strengthen security, and plan with confidence; whether you oversee finance, operations, or the wider organisation.

The Non-Profit guide to Stress-Free IT

Why choose Superfast IT for Non-profit IT Support?

Reliable IT. Strong security. Predictable costs.

We specialise in managed IT support for non-profit organisations that need dependable systems, clear risk management and a partner who understands charity operations.

With Superfast IT you get:

Faster, expert support.

Rapid helpdesk response times, delivered by a dedicated team of technicians who understand your non-profit organisations' workflows.

 

Cyber security built in as standard.

Your security is included: endpoint protection, monitoring, patching and essential cyber safeguards for data protection.

Clarity and control for FDs & CEOs.

Simple reporting, risk visibility and plain-English recommendations that support confident governance conversations.

A dedicated Account Manager who knows your organisation.

One point of contact who ensures continuity, clarity and proactive planning

 

Transparent, fixed-fee pricing.

No surprises. Predictable monthly costs designed for budget-conscious non-profit organisations.

90-day satisfaction guarantee

Try us with confidence. If you’re not happy within 90 days we’ll give you your money back and give you 90 days free to transition to another provider.

Awards & Accreditations

 

Microsoft_Partner_Silver

 

 

IASME-cyber-assurance

 

 

Armed Forces Covenant-1

 

Charity IT Support Services across the UK

Superfast IT provides managed IT support for charities across the West Midlands, helping them grow and focus on their charity's mission while we handle their IT operations. As a leading charity IT support company, we aim to take the IT stress off your plate.

 

Frequently Asked Questions

Our Latest Blog Articles

3 min read

Why Cyber Security Matters for Non-Profits and Charities Today

Cyber security for non-profits and charities isn’t just a “technical thing” that only big organisations need to worry...
3 min read

Reframing IT: From Business Risk to Business Driver

What to Expect from a Modern IT Support Company in Birmingham Choosing the right IT support partner is no longer just...
1 min read

Superfast IT: Proud to Support the Black Country Chamber of Commerce

For the past three years, Superfast IT has worked closely with the Black Country Chamber of Commerce, providing fully...