20th anniversary

20 years of IT support excellence
Helping small business for 20 years
We are very proud of how far we have come over the past 20 years. While the industry has changed significantly, our business ethos and values have remained.
Helping small business leaders, keeping ahead of the technology curve and providing best-in-class expert advice and customer service is what we do best.
Find out about our history and get in touch to share your memories and best wishes - we would love to hear from you.
Take a look at how far we have come...

Superfast IT history
Timeline
2002
Feb 4th
James Cash Ltd was Founded
First SME client
It wasn't long before James onboarded his first client, his accountant.
2004
First employees hired
After steadily building a client base of 15 companies, James hired his first employees; a level one technician and admin support.
2007
James Cash merges with Mark Poulding
In September 2005, James Cash joined forces with Mark Poulding. Mark brought with him a wealth of technical knowledge and continues to be the Technical Project Director at Superfast IT.
2013
Rebrand to Superfast IT
After being frequently told that we resolve IT issues in an industry-leading time, the business rebranded as Superfast IT.
Our fast resolve times and first-class customer service continue to help us stand out against our competitors.
2015
Office move to accommodate expanding team
Due to our expanding team, Superfast IT moved from Dudley to our Stourbridge offices, where we continue to be based.
2019
£1,000,000 turnover
Reaching £1,000,000 turnover was huge milestone for the business. We successfully met business growth targets through an expanding and diversified client base.
2022
Today
We have ambitious growth plans
and look forward to what the
next 20 years have in store.
How it all began
Here is a short video clip, taken from a recent webinar recording, of James explaining how it all began.
Celebration messages from clients and the business community
Thank you to everyone that has passed on their best wishes on our business anniversary. Here is Ritchie Jones, Sales and Marketing Director from Gravity Risk Services, with a celebratory message.
BCRS
Thank you to Matthew Slater, Marketing Manager at BCRS, for your congratulations video message.
“Huge congratulations on your 20th anniversary from all of us here at BCRS! We really appreciate the brilliant IT support you have given us over the years and we look forward to continuing to work with you for many years to come.”

Reminisce
Retro photos...



