Firewall configuration and rules
We set up and maintain your firewall rules and security policies, and remove the ones you no longer need.
Managed Firewall Services
Configured, monitored and kept up to date around the clock by our team.
A firewall that nobody looks at slowly stops doing its job. Rules pile up, firmware falls behind, and nobody notices until something gets through. Our managed firewall services handle all of that to us. We configure your firewall, monitor network traffic 24/7, keep it patched, and review it regularly, so your in-house IT team or the director who ended up looking after IT can get on with their day job.
Managed firewall is part of our managed stack, and it is one of the five controls behind Cyber Essentials.
What is a managed firewall?
A firewall sits between your network and the internet, deciding what traffic is allowed in and out. It does that using firewall rules and security policies that someone has to write, test and keep current.
With an unmanaged firewall, that someone is you. Most businesses buy the box, complete the firewall installation and leave it. Rules from a project two years ago stay open. Firmware falls behind. Nobody reads the logs.
With a managed firewall, a third-party provider takes that work on. We look after the firewall configuration, monitor it continuously and act when something looks wrong. You still own your network. We do the maintenance and the watching. The real difference between managed and unmanaged firewalls is who is paying attention at 2 am on a Sunday.
What our firewall management covers
Continuous monitoring
Your firewall is watched 24/7, so odd network traffic is picked up when it happens, not when someone logs in on Monday.
Threat detection
Traffic is checked against current threat intelligence, so known bad addresses are blocked, and unusual patterns get looked at.
Patching and updates
Firmware and security updates go on promptly, so known vulnerabilities don't stay open.
Response when something looks wrong
If the firewall flags something serious, our team investigates and acts, then tells you plainly what happened.
Regular reviews and reporting
We review your rules and policies regularly and send reports that your leadership team can read without a glossary.
How we set up your managed firewall
1. Assessment
We review your current firewall, your network layout and how your people work, including remote and hybrid access, and note any security gaps.
2. Configuration
We configure the firewall to match, tidy up old rules and set your security policies. If you need a new firewall, we will install it.
3. Monitoring
From go-live, we monitor continuously and look after updates and patches.
4. Review
We review rules, network performance and reporting with you on a regular basis, and adjust as your business changes.
What a managed firewall does for your business
Fewer ways in
Tidy rules, current updates and constant monitoring close the gaps that attackers look for, which lowers your risk of data breaches.
Less downtime
Problems caught early get fixed before they reach your people, which protects business continuity and keeps network performance steady.
Compliance support
Firewall controls are part of Cyber Essentials and appear in standards such as PCI DSS. Our compliance reporting gives you evidence for auditors and insurers.
Time back
Your IT team no longer has to watch logs or chase firmware updates, so they can spend that time on work that moves the business forward.
How much do managed firewall services cost?
It depends on the number of sites and users you have, as well as the firewall your network needs. Managed firewall is part of our managed stack, so the price reflects your overall setup. Talk to us, and we will provide a clear quote after a brief conversation about your network.
Why choose Superfast IT for managed firewall services
Fast response
Most support requests are resolved within 10 minutes.
20+ years in the West Midlands
We have supported local businesses since 2002, and we look after 80+ clients across Birmingham and the Black Country.
Security built in
Managed firewall is one of the five Cyber Essentials controls in our managed stack.
A dedicated account manager
You have one person who knows your business and your network.
Clear reporting
Reports your leadership team can read and act on.
A 90-day satisfaction guarantee
If the service isn't right for you, we want to hear about it early.
6
Minutes average time to start work on an incident
65
%
Incidents resolved within 1 hour
99.5
%
Positive client feedback from 183 responses
*Stats based on performance data from Q2 2026
Awards and accreditations
Client success
Managed firewall services FAQs
With an unmanaged firewall, your own team configures, updates and monitors it. With a managed firewall, a provider does that work for you. The hardware can be identical. The difference is whether anyone is reviewing the rules, applying updates and watching traffic every day.
Attackers don't check how big you are before they scan your network. Automated probes hit small firms all day. Smaller businesses also tend to have the least time to maintain a firewall properly, which is why many hand it to a managed service provider.
We configure the firewall to your security policies, then monitor the traffic passing through it around the clock. Updates are applied as they are released, rules are reviewed regularly, and anything suspicious is investigated by our team.
Because it is monitored 24/7, the alert reaches our team straight away. We investigate, contain it, and then tell you what happened and what we did, in plain English.
Yes. Secure internet connections, which means a properly configured firewall, are one of the five Cyber Essentials controls. A managed firewall helps you meet it and keep meeting it. We are also a Cyber Essentials certification body, so we can take you through certification too.
Ask whether they monitor around the clock, how quickly they make rule changes, whether you will get reports you can understand and whether they can support your compliance requirements. Then ask to speak to the person who would look after your account.
Related services
Find out where your network security stands
Not sure how well your firewall and the rest of your defences are doing? Take our free Cyber Security Scorecard. It is 26 questions, takes 10 minutes, and the results land in your inbox.