Predictable
monthly cost
Monthly subscription, rolling support contract. One month's notice.
Most small businesses don't have the time or expertise to make the most of the available technology. Superfast IT provides a team of specialists so you can harness the full power of IT.
Schedule a call
Slow response
Problems take forever to resolve
Jargon
Talks jargon and is hard to understand
Reactive
Constant fire fighting. IT is not proactive.
Hard sell
Only in touch to sell more stuff and have more salespeople than technical staff.
Autism West Midlands
Charity
HQ on Kings Norton Business Centre and a number of offices spread across the West Midlands including Digbeth, Marston Green and Selly Oak.
BCRS
Finance
With an office in Birmingham, BCRS specialise in providing loans to SMEs across the West Midlands.
Siddall Jones
Commercial property
HQ in Birmingham, Siddall Jones are specialists in property sales, letting and property management across Birmingham City Centre, the Jewellery Quarter, Winston Green, Summerfield, Edgbaston, Hall Green, Hockley, Knowle, Acocks Green Mosely and Saltly.
Fast resolution
Our speedy response doesn't go unnoticed. Superfast IT take pride in delivering a fast service.
"They are very responsive to any issue you have; it is taken care of in a professional manner. Once you pick up the phone or email Superfast IT you know your problem will be fixed."
IAN PERKS
SALES DIRECTOR, ALLOY HEAR
★★★★★
Expert guidance
"Wilkes Tranter & Co Limited the accountancy practice I work for have used Superfast in all the 13 years I have been there. We have overcome many IT issues with the help and support of the team and they always go above and beyond to sort any issues or updates with our system. Great team."
JAMES ELLWOOD
Director, WILKES TRANTER
★★★★★
Easy to switch suppliers
It's not as difficult as you might think to switch IT suppliers and escape bad support. Once you've decided to move, we will speak to your old IT company so you don't have. No downtime. No hassle. No awkwardness.
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Expert advice and guidance
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Virtual IT manager and dedicated primary engineer
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IT management and administration
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Unlimited remote and on-site support
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Core cyber security protection
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Back-up and data recovery
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Network administration
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24/7 system monitoring
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Bespoke IT roadmap to fit your budget and target
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Annual strategic planning meetings
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Ongoing account management and IT audits
- Free website hosting and domain
Expert advice & guidance
Advice and guidance, with a virtual IT manager and dedicated primary engineer. Bounce ideas off us. Find a tech solution. Make sure that you are buying the right equipment and not wasting money. Make the most out of your existing IT and uncover opportunities for improvement.
IT management & administration
We keep your IT up-to-date, which will prevent many IT issues from ever occurring. We provide day-to-day maintenance; daily monitoring and issue prevention, keeping your IT systems secure and ensuring security measures are operational and effective.
Unlimited remote & on-site support
We are your virtual IT department, but also on call for call-outs. Many issues can be resolved quickly and remotely over the phone. Superfast by name and nature, we ensure issues are resolved quickly. We continue to provide on-site support throughout the pandemic, while taking precautions to keep everyone safe.
Core business cybersecurity
Keeping your business secure is a major benefit of having our managed IT service package. Our core security pack offers a base level of security for SMEs on a budget, with the option to upgrade highly recommended. Keep your data safe, with files, emails and data regularly backed-up.
Back-up & data recovery
Your data and emails are in safe hands. Servers are backed every hour, with three additional copies of data backed up and stored in separate locations. That’s four copies altogether.
Your data is always retrievable, whether you have a fire, flood, laptop stolen or cyber incident. Microsoft 365 data is also recoverable.
Free website hosting & domain
Thrown in with your IT support subscription, your website and domain will be properly configured and secured with the correct SSL certificate. As well as consolidating the number of suppliers you use, it will save you time by reducing the number of invoices and admin you deal with, and bonus - it will save you around £20 every month.