How much does outsourced IT support in Birmingham cost for SMEs?

Our packages are tailored to your needs with predictable monthly pricing. Most SMEs find the value far outweighs the cost through reduced downtime and improved productivity.

What’s included in your managed IT support services in Birmingham?

Unlimited help desk support, proactive monitoring, patching, backups, cyber security, Microsoft 365 support, and strategic IT advice.

Do you provide local on-site IT support in Birmingham and the West Midlands?

Yes. Our engineers are Birmingham-based, so we can be onsite quickly when needed.

Is cyber security protection included in your IT support packages?

Yes. All packages include security as standard — patching, endpoint protection, MFA, monitoring, and Cyber Essentials support.

Do you provide Microsoft 365 support and cloud IT services in Birmingham?

Absolutely. We’re specialists in Microsoft 365 and Azure, helping you migrate, optimise, and get the most value from your cloud tools.

How do you make switching IT providers low risk?

We manage the entire onboarding process — from auditing your systems to liaising with your current provider — ensuring minimal disruption.

Do you have references or case studies from Birmingham businesses like ours?

Yes. We work with SMEs across sectors such as professional services, manufacturing, and charities. References are available on request.

Can your IT support scale as our business grows?

Yes. Whether you’re adding staff, sites, or new technology, our IT support scales with you.

Are you insured if something goes wrong?

Yes. We carry professional indemnity and cyber liability insurance.

How do I know you’ll still be around in 5 years?

We’ve been in business for over 20 years, are financially stable, and have our own continuity and DR plans in place.

Can you help us meet compliance requirements like Cyber Essentials or ISO 27001?

Yes. We support compliance with GDPR, Cyber Essentials, and ISO 27001 frameworks.

Do you have CSR and environmental commitments?

Yes. We support our local community through apprenticeships and partnerships, and follow environmental policies to reduce our carbon footprint.

IT support Birmingham

Frustrated with your current IT support company?

Get lightning-fast IT support, strong cyber security, and strategic IT guidance — all from a local IT partner who cares.

Excellent ⭐⭐⭐⭐⭐ 5 out of 5 based on 23 reviews on

Get a Free IT Health & Security Check

Lightning-fast IT support

to keep your people productive

Robust cyber security

to protect your reputation and compliance.

Strategic guidance

to align technology with your business goals

Benefits of IT Support

Choosing the right IT support partner is about more than fixing problems; it’s about protecting your business, improving performance, and planning confidently for the future. As an experienced IT support company Birmingham organisations trust, Superfast IT delivers fully managed IT services to keep your business secure, productive, and supported.

Cyber security as standard

Proactive system monitoring

Strategic IT guidance and road mapping

A dedicated account manager

Transparent, fixed-fee pricing

A 90-day satisfaction guarantee

A trusted partner with 25 years’ stability

Cyber security is built into everything we do, not bolted on as an optional extra. Our managed IT support includes layered cyber security protection as standard, helping safeguard your systems, data and users against ransomware, phishing and evolving threats. From endpoint protection to compliance support, your security is always a priority.

We don’t wait for problems to disrupt your business. Our proactive monitoring tools continuously check system health and performance, identifying and resolving issues before they become costly outages. This reduces downtime and keeps your team productive.

Great IT support should help your business move forward. We provide strategic IT guidance and clear road mapping aligned to your goals and budgets, helping you make informed IT decisions.

You’ll never feel like “just another ticket number”. Every client has a dedicated account manager who understands your business and acts as a trusted point of contact, ensuring your IT support evolves with you.

Our Birmingham IT Support services are delivered on a clear, fixed-fee basis. No hidden costs or unexpected invoices, just predictable monthly pricing.

We’re confident in our service quality. That’s why we offer a 90-day satisfaction guarantee, giving you peace of mind when choosing Superfast IT.

With over 25 years of experience supporting organisations across Birmingham, Superfast IT is a stable, trusted IT partner committed to long-term relationships.

Slow response times that keep staff waiting
Frequent downtime and recurring IT issues
Rising cyber threats and compliance pressures
Lack of IT strategy or technology roadmap
Unpredictable IT spend

Practical strategic guidance – IT aligned with your business goals, including:

Predictable IT budgeting
Maximising existing technology investments
Unlocking insights from data
Efficiency through AI and automation
Risk reduction in cyber, compliance, and continuity
Clear technology roadmaps for growth

Non-profits & Charities

Cost-effective IT support that safeguards donor data, meets compliance requirements, and enables you to focus on your mission.

Financial Services

Robust cyber security, compliance, and risk reduction to protect sensitive financial data and meet regulatory standards.

Professional Services

Reliable IT support that maximises billable time, streamlines workflows, and protects client information.

Manufacturing & Engineering

IT solutions that keep production running, secure intellectual property, and support Industry 4.0 innovation.

Reduced downtime - thanks to proactive monitoring and lightning-fast support

Enhanced cyber resilience - layered security and compliance built-in

Predictable IT costs – transparent, fixed-fee packages

Improved efficiency – smarter use of tools, automation, and data

Future-ready IT – strategic roadmaps aligned with your growth plans

Measurable results – from reduced risk to board-level insights

IASME-cyber-assurance

Armed Forces Covenant-1

Superfast have been our IT partner for 20 years, managing our networks, telephony, hardware/peripherals and IT security. They are absolute experts in their field, pro-active, responsive and incredibly easy to do business with.

Mark Burgess

Founder & Director

★★★★★

Superfast has offered consistently professional, expert advice and support with a really lovely personal approach. We appreciate them greatly and highly recommend them for IT support for charities and other businesses.

Clare Martin

CEO

★★★★★

We've worked with Superfast IT for many years and confidently refer our own clients to them. Their team is responsive, knowledgeable and proactive. Highly recommended!!

Ryan Bayliss

Managing Director

★★★★★

Pricing - IT Support Birmingham

We believe in transparent, predictable pricing that delivers measurable value for SMEs in Birmingham. Unlike many IT providers, our costs are fixed, clear, and scale with your business.

You can get an immediate price range using our online pricing calculator.

Learn more about pricing

Edward's Trust

Charity & Non-profit

Edward’s Trust is a leading Birmingham-based charity dedicated to supporting bereaved children, young people, and their families. Through counselling, support groups, and community programmes, Edward’s Trust provides vital emotional support during times of loss. Their compassionate, child-focused approach makes them a trusted organisation for grief support across Birmingham and the West Midlands.

Lander Tubular Products

Lander Automotive Ltd

Manufacturing & Engineering

Lander Automotive Ltd is a Birmingham-based engineering and manufacturing specialist, producing precision-engineered tubular products for the automotive, commercial vehicle, and industrial sectors. With expertise in CNC tube bending, fabrication, and assembly, Lander delivers high-quality solutions for OEMs and first-tier customers from its Woodgate Business Park facility.

Local IT partner

20+ years supporting Birmingham SMEs

Security-first approach

Microsoft partner, Cyber Essentials certified, CISM-qualified leadership

Sector expertise

Experience supporting non-profits, financial services, professional services, and manufacturing

Scalable support

Packages that flex as your business grows

What makes Superfast IT different from other IT companies in Birmingham?

Unlike many IT support companies, we combine lightning-fast IT support with robust cyber security and strategic guidance. This means your IT isn’t just fixed — it’s aligned with your business growth.

Speak to an IT Expert

1 min read

Superfast IT Welcomes a New Junior IT Support Technician

Ranveer Sangha: Dec 9, 2025

At Superfast IT, our mission has always been simple: deliver exceptional IT support with a superfast response and...

1 min read

Superfast IT to Exhibit at Greater Birmingham Business Expo 2025

Ranveer Sangha: Sep 26, 2025

Superfast IT is proud to announce its participation in the upcoming Greater Birmingham Business Expo 2025, which will...

2 min read

How Much Cyber Security Does a Small Business Really Need?

James Cash: Jul 30, 2025

Most UK SMEs buy between £250K and £1M of cyber-liability cover. The correct figure for you depends on your likely...

IT support Birmingham

Frustrated with your current IT support company?

Get lightning-fast IT support, strong cyber security, and strategic IT guidance — all from a local IT partner who cares.

Lightning-fast IT support

Robust cyber security

Strategic guidance

Benefits of IT Support

Common Problems with IT Companies in Birmingham

Expert IT support is just a call away.

Our IT Support Services in Birmingham

Who We Support in Birmingham

Non-profits & Charities

Financial Services

Professional Services

Manufacturing & Engineering

Benefits of Partnering with Superfast IT

0

0%

0%

Awards & Accreditations

Client Success in Birmingham

Mark Burgess

Founder & Director

Clare Martin

CEO

Ryan Bayliss

Managing Director

Pricing - IT Support Birmingham